HomeMy WebLinkAbout2013 07 01 Brighthouse Letter2251 Lucien Way Diane Pickett Culpepper
Suite 320 Vice President
Maitland, FL 32751 Public Affairs & Government Relations
Tel 407-215-5520
Fax 407-215-5536
bright
house ,
NETWORKS
June 26, 2013
Mayor and Commissioners
City of Winter Springs
1126 East S.R. 434
Winter Springs, FL 32708
Dear Mayor and Commissioners:
VIA FEDERAL EXPRESS
This is to advise you of information on programming for Bright House Networks customers.
On or after July 1, 2013, WBCC changes names to WEFS. This affects the following:
(Brevard only) Channel 9
WEFS
Channe1455
WEFS
Channe1456
WEFS Classic Arts Showcase
Channel 457
WEFS NASA Education
Channel 458
WEFS Florida Channel
Channel 1068
WEFS HD
On or after August 1, 2013, the following channels will be changing location in the channel lineup:
BTN Will move from Channel 33 TO Channel 117
Shop NBC Will move from Channel 74 TO Channel 33
On or after August 1, 2013, the following network will be available on an additional channel:
HSN Channel 74
On or after August 1, 2013, Disney on Demand will no longer be available on channel 117 but can still be viewed
on channel 90.
On or after August 1, 2013, Central Florida News 13 will be renamed News 13 and remains on channels 13, 1013
and 1213.
Bright House Networks utilizes a new digital video delivery technology known as Switched Digital Video (SDV).
SDV is a robust bandwidth management system that makes it possible to offer more digital video programming
services than before including new HD channels. To be able to offer more new video services, Bright House
Networks will be moving some existing programming services to the new SDV system as well as adding new
services on the SDV system.
City of Winter Springs
June 26, 2013
Page Two
On or after August 1, 2013, the following channels will be added to the SDV system:
Encore Espanol Movie Pass Channel 390
Movieplex Movie Pass Channel 391
Retroplex Movie Pass Channel 386
Indiplex Movie Pass Channel 387
Starz Comedy Premium Channel 299
When delivered on the SDV system, these channels will become a bi-directional (or two-way) service and will be
available to all Bright House Networks customers who subscribe to our digital services and lease a digital converter
or similar bi-directional device capable of supporting two-way services.
However, the above channels will not be available to customers with a uni-directional (one-way) retail device who
currently lease a CableCARD from Bright House Networks. This small number of impacted customers have been
notified directly about the changes and offered the option of obtaining a digital converter or similar bi-directional
equipment from Bright House Networks. In either case, such customers will not need to replace their uni-
directional retail device.
From time to time our agreements with cable channels and television stations come up for renewal. While we do
not anticipate any loss or disruption of service, regulations require us to notify you of the possibility of losing
programming. Therefore, please be advised that our agreements with E!, Ecuavisa, G4, GoITV, IFC, Lifetime,
Lifetime Movie Network, Lifetime Real Women, NHL Center Ice, NHL Network, Smithsonian, Sprout On Demand,
Style, WAPA America, WE, Youtoo TV and Zap21t remain in effect on a month -to -month basis, but we may have to
cease carriage in all formats if our authority to continue is withheld. Also, our agreements with Flix, Showtime,
Showtime 2, Showtime Beyond, Showtime Extreme, Showtime Family Zone, Showtime Next, Showtime Showcase,
Showtime Women, TMC, and TMC Xtra expire on July 24, 2013 and we may have to cease carriage in all formats if
our authority to continue is withheld. In addition, on July 31, 2013, TV Columbia, Cine Mexicano, and Latele
Novela Network expire and we may have to cease carriage in all formats if our authority to continue is withheld.
On August 31, 2013 Bright House Networks will add Movieplex to the Movie Pass Tier and will no longer offer it
as a premium service. Finally, Bright House Networks may cease carriage of CBS Sports Network or move to
Sports Pass.
We are working diligently at this time to come to acceptable and fair terms with all these channels.
If you have any questions, please contact Michel Champagne, Vice President of Operations for your area.
Information on our services is available on our website at www.brighthouse.com.
Sincerely,
Diane Pickett Culpepper
cc: Kevin L. Smith, City Manager
Michel Champagne, Bright House Networks