HomeMy WebLinkAboutBrighthouse Networks Letter - 2013 05 30 — � �����v��a►
2251 Lucien Way Diane Pickett Culpepper
Suite 320 Vice President
Maitland, FL 32751 Public Affairs & Government Relations MaY 3 � �'�;�
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NETWORNS
May 29, 2013
Mayor and Commissioners VIA FEDERAL EXPRESS
City of Winter Springs
1126 East S.R. 434
Winter Springs, FL 32708
Dear Mayar and Commissioners:
This is to advise you of information on programming for Bright House Networks customers.
Effective July 17,2013,the following channels will now be available on these additional locations on the channel
line-up:
Entertainment On Demand Channel 1319
Lifestyle On Demand Channel 1320
Kids On Demand Channel 1115
Nature & Knowledge On Demand Channel 1321
Sports&Fitness On Demand Channel 1185
Cutting Edge On Demand Channel 1322
Music On Demand Channel 1323
Effective July 17,2013,the following channel will no longer be available:
HD Showcase On Demand Channel 1375/1501
Bright House Networks utilizes a new digital video delivery technology known as Switched Digital Video (SDV).
SDV is a robust bandwidth management system that makes it possible to offer more digital video programming
services than before including new HD channels. To be able to offer more new video services, Bright House
Networks will be moving some existing programming services to the new SDV system as well as adding new
services on the SDV system.
On or after July 17,2013,the following channels will be added to the SDV system:
MNET Channel 474
Myx Channe1475
CCTV News Channe1476
When delivered on the SDV system, these channels will become a bi-directional (or two-way) service and will be
available to all Bright House Networks customers who subscribe to our digital services and lease a digital converter
or similar bi-directional device capable of supporting two-way services.
City of Winter Springs
May 29, 2013
Page Two
However, the above channels will not be available to customers with a uni-directional (one-way) retail device who
currently lease a Cab1eCARD from Bright House Networks. This small number of impacted customers have been
notified directly about the changes and offered the option of obtaining a digital converter or similar bi-directional
equipment from Bright House Networks. In either case, such customers will not need to replace their uni-
directional retail device.
From time to time our agreements with cable channels and television stations come up for renewal. While we do
not anticipate any loss or disruption of service, regulations require us to notify you of the possibility of losing
programming. Therefore, please be advised that our agreements with E!, Ecuavisa, Go1TV, IFC, MC, NHL Center
Ice, NHL Network, Smithsonian, Sprout On Demand, Style, WE, Youtoo TV and Zap2lt remain in effect on a
month-to-month basis, but we may have to cease carriage in all formats if our authority to continue is withheld. As
well, our agreements with Lifetime, Lifetime Movie Network and Lifetime Real Women expire on May 31, 2013 and
we may have to cease carriage in all formats if our authority to continue is withheld. Also, our agreements with
Flix, Flix West, G4, Showtime, Showtime 2, Showtime 2 HD, Showtime 2 HD West, Showtime 2 West, Showtime
Beyond, Showtime Beyond HD, Showtime Beyond West, Showtime Extreme, Showtime Extreme HD, Showtime
Family Zone, Showtime HD, Showtime HD West, Showtime Next, Showtime Next HD, Showtime Showcase,
Showtime Showcase HD, Showtime West, Showtime Women, Showtime Women HD, TMC, TMC HD, TMC HD
West, TMC West, TMC Xtra, TMC Xtra HD, TMC Xtra HD West and TMC Xtra West expire on June 3 0, 2013 and
we may have to cease carriage in all formats if our authority to continue is withheld. Finally, our agreement with
WAPA America expires Jun 23, 2013 and we may have to cease carriage in all formats if our authority to continue
is withheld. Bright House Networks may cease carriage of CBS Sports Network or move to Sports Pass and
additionally may reposition Movieplex to the Movie Tier of service. We are working diligently at this time to come
to acceptable and fair terms with all of these channels.
If you have any questions, please contact me or Michel Champagne, Vice President of Operations for your area.
Information on our services is available on our website at www.brighthouse.com.
Sincerely,
��`�-
Diane Pickett Culpepper
cc: Kevin L. Smith, City Manager
Michel Champagne,Bright House Networks