HomeMy WebLinkAbout2013 04 29 Brighthouse Networks Letter ��������
� 2251 Lucien Way diane Pickett Culpepper
Suite 320 Vice President ���i 2 � "�'+�p�
Maitland, F�32751 Public Affairs&Gavernment Relations
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Tel 407-215-5520 �+r-FiCE OF'?'HE c:�r..ci�aK
Fax 407-215-5536
bright
house
NETWORNS
Apri125, 2013
Mayor and Cornrnissianers VIA FEDERAL EXPRESS
City of Winter Springs
1126 East S.R. 43�
Winter Springs, FL 32708
Dear Mayor and Comrnissianers:
This is to advise you af inforrnation on programrning for Bright House Networks customers.
On or after June 1, 2013, the network previausly known as GMC will be renamed UP-Uplifting Entertainment,
and wilt continue to appear an the foltowing channels:
Up-Uplifting Entertainrnent Channel 168
Up-Uplifting Entertainment HD Channel 1317
On or after June 1,2Q13,the network previously known as WMAX and @MAX will be renamed MovieMAX and
MAX Latino,respectively,and wi11 cantinue ta appear an the follawing channels:
MavieMAX Chann�l 255
Movie MAX HD Channel 1�25
MAX Latino Ghannel 256
MAX Latina HD Channel 1426
On or after June 1,2013,the network previously known as @MAX will be renamed MAX Latino,and wi11 atso be
availabte in the Hispanic programrning section of the channel lineup to Cinemax Subscribers on the following
channels:
MAX Latina Channel 946
MAX Latino HD Channel 1946
On ar after June 1,2013,the follawing network will also be available in the Hispanic programming section of the
channel lineup a�ad availabie ta HB4 Subscribers on the following channel:
HBO Latino HD East Channel 1895
Effective on or after May 15, 2013, customers who receive programming through a digital-ready television (with
a QAM tuner) and do not have a digital device will need to rescan their television set in order to cantirzue viewing
pragramming.Far more informatian about rescanning, custamers should refer to the TV°s original owner's manual
or brighthouse.com/rescan. For a complete channel lineup for Digita( Ready TVs with a QAM tuner, visit
www.bri hthouse.comlchannelline�.
Bright House Netwarks utilizes a new digita� video delivery technatogy knawn as Switched Digital Video {5D�.
SDV is a rabust bandwidth management system that makes it possible to offer more digital video pragramming
services than before including new HD channels. To he able ta offer mare new video services, Brzght House
Netvvorks will be moving same existing programming services ta the new SDV system as well as adding new
services an the SDV system.
City of Winter Springs
Aprit 25, 20I3
Paga Twa
On or after June 10,2013,the following channels will be added to the 5DV system:
B1ue Highways Channel 22b
Blue Highways HD Channel 1316
I�spiraEian East Channel 227
� BYU Channel 22$
BYU HD Channel 111$
Family Net Channel 229
Family Net HD Channel 112Q
Pentagon HD Channel 1229
When delivered on the SDV systern, these channels wiit become a bi-directionai (or two-way} service and will be
available to all Bright House Netwarks customers who subscribe to our digital services and lease a digital converter
or similar bi-directianal device capable of supporting two-way services.
However, the above channels wi11 nat he available to customers with a uni-directional �one-way} retail device who
currently l�ase a Cab1eCARD from Bright House Networks. This small number of irnpacted customers have been
notified directly about the changes and affered the option af obtaini�g a digitai converter or similar bi-directional
equipment frorn Bright House Networks. In either case, such custorners will nat need to replace their uni-
directional retail device.
Frorn time to time our agreements with cable channels and television stations come up far renewal. While we do
not anticipate any loss or disruption of service, regulations require us to notify yau of the passibility of losing
programming. Therefare, please be advised that our agreements with Antenna Satellite, G'hannel One Russia, E!,
Encore, Encore Actian, Enca�e Drama, �ncore FamiZy, Encore Family West, Encore Love, Encore Suspense,
Encore West, Encore Westerns, ETTV-Super, Go1TV, IFC, MC, MouiePlex, NHL Center Ice, NHL Network,
Smithsonian, Sprt�ut On Demand, Starz, Strirz YTjest, Starz Cinema, Starz Cinema West, Starz Edge, Starz Edge
West, Starz in Black, Starz in Black West, Starz Kids & Family, Starz Kids & Famrly West, Style, TV Japan, WE,
�'�utoo �'Y and Zap2lt remain in effect on a month-to-month basis,but we may have ta cease carriage in a11 formats
if aur authority to continue is withheld. Additianally, our agreements with WFTV(ABC) and its multioast, Severe
TfTJeather/i3�RDQ(Ind.) and its multicast Antenna TY expired on March 1, 2013 and we may have to cease carriage
in all formats if our authority to continue is withheld. As well, our agreements with Lzfetime, Lifetime Movie
�'etwork and Lzfetime Real Women expire on March 31, 2413 and we may have to cease carria�e in all formats if
our authority to continue is withheid. Fi��ally, our agreement with WAPA America expires June 23, 2Q13 and we
may have to cease carriage in all formats if our autharity to continue is withheld. We are working diligently at this
time to come to acceptable and fair terms with all of these channels.
If you have any questians, please contact me or Michei Champagne, Vice President of t7perations far your area.
Infarrnation on aur services is available on our website at www.brighthause.com.
Sincerely,
����1.�J
Diane Pickett Culpepper
cc: Kevin L. Smith,City Manager
Michel Champagne, Bright House Networks