HomeMy WebLinkAbout2013 02 25 Brighthouse Letter 2251 Lucien Way Diane Pickett Culpepper
Suite 320 Vice President neciervED
Maitland, FL 32751 Public Affairs & Government Relations t� Fyn
Tel 407-215-5520 FEB 2 6 2013
Fax 407-215-5536
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February 25, 2013
Mayor and Commissioners VIA FEDERAL EXPRESS
City of Winter Springs
1126 East S.R. 434
Winter Springs, FL 32708
Dear Mayor and Commissioners:
This is to advise you of information on programming for Bright House Networks customers.
Bright House Networks utilizes a new digital video delivery technology known as Switched Digital Video (SDV).
SDV is a robust bandwidth management system that makes it possible to offer more digital video programming
services than before including new HD channels. To be able to offer more new video services, Bright House
Networks will be moving some existing programming services to the new SDV system as well as adding new
services on the SDV system.
When delivered on the SDV system, these channels will become a bi-directional (or two-way) service and will be
available to all Bright House Networks customers who subscribe to our digital services and lease a digital converter
or similar bi-directional device capable of supporting two-way services.
• On or after March 5,2013,the following channel will launch on the SDV system:
TV Japan HD International Premium Channel 1991
However, the above channel will not be available to customers with a uni-directional (one-way) retail device who
currently lease a Cab1eCARD from Bright House Networks. This small number of impacted customers have been
notified directly about the changes and offered the option of obtaining a digital converter or similar bi-directional
equipment from Bright House Networks. In either case, such customers will not need to replace their uni-
directional retail device.
• Effective March 18,2013,TV Guide Network will now be called TVGN
• Effective April 22,2013,the G4 Network will be renamed Esquire Network
From time to time our agreements with cable channels and television stations come up for renewal. While we do
not anticipate any loss or disruption of service, regulations require us to notify you of the possibility of losing
programming. Therefore, please be advised that our agreements with Antenna Satellite, Channel One Russia, E!,
Encore, Encore Action, Encore Drama, Encore Family, Encore Family West, Encore Love, Encore Suspense,
Encore West, Encore Westerns, ETTV-Super, Go1TV, IFC, MC, MoviePlex, NHL Center Ice, NHL Network,
Smithsonian, Sprout On Demand, Starz, Starz West, Starz Cinema, Starz Cinema West, Starz Edge, Starz Edge
West, Starz in Black, Starz in Black West, Starz Kids & Family, Starz Kids & Family West, Style, TV Japan, WE,
Youtoo TV and Zap2It remain in effect on a month-to-month basis,but we may have to cease carriage in all formats
i S
City of Winter Springs
February 25, 2013
Page Two
if our authority to continue is withheld. Additionally, our agreements with WFTV(ABC) and its multicast, Severe
Weather/WRDQ (Ind.) and its multicast Antenna TV expire on March 1, 2013 and we may have to cease carriage in
all formats if our authority to continue is withheld. As well, our agreements with Lifetime, Lifetime Movie Network
and Lifetime Real Women expire on March 31, 2013 and we may have to cease carriage in all formats if our
authority to continue is withheld. We are working diligently at this time to come to acceptable and fair terms with
all of these channels.
If you have any questions, please contact me or Michel Champagne, Vice President of Operations for your area.
Information on our services is available on our website at www.brighthouse.com.
Sincerely,
Diane Pickett Culpepper
cc: Kevin L. Smith, City Manager
Michel Champagne,Bright House Networks