HomeMy WebLinkAbout2012 11 27 Brighthouse Letter RECEIVED
2251 Lucien Way Diane Pickett Culpepper
Suite 320 Vice President NOV O{
Maitland, FL 32751 Public Affairs&Government Relations V 2 7 �L32
Tel 407-215-5520 CITY OF VV1N1 ER SPRINGS
r1PEKE OF TI-+E CITY CL Ern,
Fax 407-215-5536
bright
house
NETWORKS
November 26, 2012
Mayor and Commissioners VIA FEDERAL EXPRESS
City of Winter Springs
1126 East S.R. 434
Winter Springs, FL 32708
Dear Mayor and Commissioners:
This is to advise you of information on programming for Bright House Networks customers.
Bright House Networks utilizes a new digital video delivery technology known as Switched Digital Video (SDV).
SDV is a robust bandwidth management system that makes it possible to offer more digital video programming
services than before including new HD channels. To be able to offer more new video services, Bright House
Networks will be moving some existing programming services to the new SDV system as well as adding new
services on the SDV system.
When delivered on the SDV system, these channels will become a bi-directional (or two-way) service and will be
available to all Bright House Networks customers who subscribe to our digital services and lease a digital converter
or similar bi-directional device capable of supporting two-way services.
Effective December 31,2012,the following channels will launch on the SDV system:
BBCA World News Channel 153
BBCA World News HD Channel 1222
BBCA America will move from digital channel 153 to digital channel 75 on the SDV system,
The following channels are now available on the SDV system:
beIN Sport Sports Pass Channel 207
beIN Sport HD Sports Pass Channel 1163
beIN Sport Espanol Hispanic Tier Channel 913
beIN Sport Espanol HD Hispanic Tier Channel 1919
However, the above channels will not be available to customers with a uni-directional (one-way) retail device who
currently lease a Cab1eCARD from Bright House Networks. This small number of impacted customers have been
notified directly about the changes and offered the option of obtaining a digital converter or similar bi-directional
equipment from Bright House Networks. In either case, such customers will not need to replace their uni-
directional retail device.
City of Winter Springs
November 26,2012
Page Two
From time to time our agreements with cable channels and television stations come up for renewal. While we do
not anticipate any loss or disruption of service, regulations require us to notify you of the possibility of losing
programming. Therefore, please be advised that our agreements with Antenna Satellite, BBC America, Channel
One Russia, Cooking Channel, Current TV, DIY, E!, Ecuavisa, Encore, Encore Action, Encore Drama, Encore
Family, Encore Family West, Encore Love, Encore Suspense, Encore West, Encore Westerns, ETTV-Super, Food
Network, Game Show Network (GSN), Go1TV, Great American Country (GAC), Hallmark, Hallmark Movie
Channel, IFC, Lifetime, Lifetime Movie Network, Lifetime Real Women, MC, MoviePlex, NHL Center Ice, NHL
Network, Ovation, Smithsonian, Sprout On Demand, Starz, Starz West, Starz Cinema, Starz Cinema West, Starz
Edge, Starz Edge West, Starz in Black, Starz in Black West, Starz Kids &Family, Starz Kids &Family West, Style,
TV Japan, WE, Youtoo TV and Zap2It remain in effect on a month-to-month basis, but we may have to cease
carriage in all formats if our authority to continue is withheld. We are working diligently at this time to come to
acceptable and fair terms with all of these channels.
If you have any questions, please contact me or Michel Champagne, Vice President of Operations for your area.
Information on our services is available on our website at www.brighthouse.com.
Sincerely,
J
Diane Pickett Culpepper
cc: Kevin L. Smith, City Manager
Michel Champagne, Bright House Networks