HomeMy WebLinkAbout2012 09 05 - Bright House Networks Letter r
2251 Lucien Way Diane Pickett Culpepper RECEIVED
Suite 320 Vice President SEP 0012
Maitland,FL 32751 Public Affairs & Government Relations
Tel 407-215-5520
CITY OF WINTER SPf{.^!'
Fax 407-215-5536 OFFICE OF THE CITY CLERK
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house
NETWORKS
August 29, 2012
Mayor and Commissioners VIA FEDERAL EXPRESS
City of Winter Springs
1126 East S.R. 434
Winter Springs, FL 32708
Dear Mayor and Commissioners:
This is to advise you of information on programming for Bright House Networks customers.
Bright House Networks utilizes a new digital video delivery technology known as Switched Digital Video
(SDV). SDV is a robust bandwidth management system that makes it possible to offer more digital video
programming services than before including new HD channels. To be able to offer more new video
services, Bright House Networks will be moving some existing programming services to the new SDV
system as well as adding new services on the SDV system.
Bright House Networks will be adding WTMO Telemundo HD on the SDV system on
September 30, 2012
Effective on or after August 23, 2012, the following channel will be available to preview on the SDV
system:
• WTMO Telemundo Channels 1011 and 1918
When delivered on the SDV system, these channels will become a bi-directional(or two-way) service and
will be available to all Bright House Networks customers who subscribe to our digital services and lease a
digital converter or similar bi-directional device capable of supporting two-way services.
However, the above channels will not be available to customers with a uni-directional (one-way) retail
device who currently lease a Cab1eCARD from Bright House Networks. This small number of impacted
customers have been notified directly about the changes and offered the option of obtaining a digital
converter or similar bi-directional equipment from Bright House Networks. In either case, such
customers will not need to replace their uni-directional retail device.
City of Winter Springs
August 29, 2012
Page Two
From time to time our agreements with cable channels and television stations come up for renewal. While
we do not anticipate any loss or disruption of service, regulations require us to notify you of the
possibility of losing programming. Therefore, please be advised that our agreements with Antenna
Satellite, BBC America, Channel One Russia, Cooking Channel, Current TV, DIY, Encore, Encore
Action, Encore Drama, Encore Family, Encore Family West, Encore Love, Encore Suspense, Encore
West, Encore Westerns, ETTV-Super, Food Network, Game Show Network (GSN), Go1TV,, Great
American Country (GAC), MC, MoviePlex, NHL Center Ice, NHL Network, Ovation, Sprout On Demand,
Starz, Starz West, Starz Cinema, Starz Cinema West, Starz Edge, Starz Edge West, Starz in Black, Starz in
Black West, Starz Kids & Family, Starz Kids & Family West, TV Japan, You Too and Zap2It remain in
effect on a month-to-month basis, but we may have to cease carriage in all formats if our authority to
continue is withheld.
If you have any questions, please contact me or Michel Champagne, Vice President of Operations for
your area. Information on our services is available on our website at www.brighthouse.com.
Sincerely,
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Diane Pickett Culpepper
cc: Kevin L. Smith, City Manager
Michel Champagne,Bright House Networks