HomeMy WebLinkAbout2012-07-27: Brighthouse Letter 2251 Lucien Way Diane Pickett Culpepper
Suite 320 Vice President
Maitland,FL 32751 Public Affairs & Government Relations
Tel 407-215-5520
Fax 407-215-5536
bright
house
NETWORKS
July 26, 2012
Mayor and Commissioners VIA FEDERAL EXPRESS
City of Winter Springs
1126 East S.R. 434
Winter Springs, FL 32708
Dear Mayor and Commissioners:
This is to advise you of information on programming for Bright House Networks customers.
Bright House Networks utilizes a new digital video delivery technology known as Switched Digital Video
(SDV). SDV is a robust bandwidth management system that makes it possible to offer more digital video
programming services than before including new HD channels. To be able to offer more new video
services, Bright House Networks will be moving some existing programming services to the new SDV
system as well as adding new services on the SDV system.
On or after July 18, 2012, through August 12, 2012, the following TEMPORARY channels will be
added to the SDV system:
• Olympics Soccer HD Temporary Channel 1773 •
• Olympics Basketball HD Temporary Channel 1774
On or after July 31, 2012,the following new channel will be delivered on the SDV system:
• Aspire TV Channel 140
On or after August 15, 2012, the following new channels will be delivered on the SDV system:
• Pac 12 National Sports Pass Channel 188
• Pac 12 National HD Sports Pass Channel 1144
When delivered on the SDV system, these channels will become a bi-directional(or two-way) service and
will be available to all Bright House Networks customers who subscribe to our digital services and lease a
digital converter or similar bi-directional device capable of supporting two-way services.
However, the above channels will not be available to customers with a uni-directional (one-way) retail
device who currently lease a Cab1eCARD from Bright House Networks. This small number of impacted
customers have been notified directly about the changes and offered the option of obtaining a digital
converter or similar bi-directional equipment from Bright House Networks. In either case, such
customers will not need to replace their uni-directional retail device.
City of Winter Springs
July 26, 2012
Page Two
Customers will be notified in advance of any other programming changes.
From time to time our agreements with cable channels and television stations come up for renewal. While
we do not anticipate any loss or disruption of service, regulations require us to notify you of the
possibility of losing programming. Therefore, please be advised that our agreements with Antenna
Satellite, BBC America, Channel One Russia, Cooking Channel, Current TV, DIY, Encore, Encore
Action, Encore Drama, Encore Family, Encore Family West, Encore Love, Encore Suspense, Encore
West, Encore Westerns, ETTV-Super, Food Network, Game Show Network (GSN), Go1TV, Great
American Country (GAC), MC, MoviePlex, NHL Center Ice, NHL Network, Ovation, Sprout On Demand,
Starz, Starz West, Starz Cinema, Starz Cinema West, Starz Edge, Starz Edge West, Starz in Black, Starz in
Black West, Starz Kids & Family, Starz Kids & Family West, TV Japan, You Too and Zap2It remain in
effect on a month-to-month basis, but we may have to cease carriage in all formats if our authority to
continue is withheld. Additionally, our agreement with Fox News expires on July 31, 2012, and we may
have to cease carriage in all formats if our authority to continue is withheld.
If you have any questions, please contact me or Michel Champagne, Vice President of Operations for
your area. Information on our services is available on our website at www.brighthouse.com.
Sincerely,
d)-X"U2'
Diane Pickett Culpepper
cc: Kevin L. Smith, City Manager
Michel Champagne, Bright House Networks