HomeMy WebLinkAboutBrighthouse Letter 2012 04 27 RECEIVED
2251 Lucien Way Diane Pickett Culpepper
Suite 320 Vice President MAY - 1 20 2
Maitland,FL 32751 Public Affairs & Government Relations MAY u
Tel 407-215-5520 CITY OF WINTER SPRINGS
OFFICE OF rMF ri1 CI
Fax 407 - 215 -5536
AA/CC /CM /CCU
bright
house
NETWORKS
April 27, 2012
Mayor and Commissioners VIA FEDERAL EXPRESS
City of Winter Springs
1126 East S.R. 434
Winter Springs, FL 32708
Dear Mayor and Commissioners:
This is to advise you of information on programming for Bright House Networks customers.
• Effective May 28, 2012, Planet Green will change its name to Destination America.
Bright House Networks utilizes a new digital video deliver technology known as Switched Digital Video
(SDV). SDV is a robust bandwidth management system that makes it possible to offer more digital video
programming services than before including new HD channels. To be able to offer more new video
services, Bright House Networks will be moving some existing programming services to the new SDV
system as well as adding new services on the SDV system.
• Effective April 10, 2012, the following channel was launched on the SDV system:
MLB Strike Zone HD Sports Pass Channel 1143
• On or after June 6, 2012, the following new channels will be delivered on the SDV system:
Fuel HD Sports Pass Channel 1136
NASA Public Channel HD Channel 1230
When delivered on the SDV system, these channels will become a bi- directional (or two -way) service and
will be available to all Bright House Networks customers who subscribe to our digital services and lease a
digital converter or similar bi- directional device capable of supporting two -way services.
However, the above channels will not be available to customers with a uni- directional (one -way) retail
device who currently lease a Cab1eCARD from Bright House Networks. This small number of impacted
customers have been notified directly about the changes and offered the option of obtaining a digital
converter or similar bi- directional equipment from Bright House Networks. In either case, such
customers will not need to replace their uni- directional retail device.
City of Winter Springs
April 27, 2012
Page Two
From time to time our agreements with cable channels and television stations come up for renewal. While
we do not anticipate any loss or disruption of service, regulations require us to notify you of the
possibility of losing programming. Therefore, please be advised that our agreements with Antenna
Satellite, BBC America, Channel One Russia, Cooking Channel, Country Music Television (CMT),
Current TV, DIY, Encore, Encore Action, Encore Drama, Encore Family, Encore Family West, Encore
Love, Encore Suspense, Encore West, Encore Westerns, ETTV - Super, The Filipino Channel, Game Show
Network (GSN), Gospel Music Channel (gmc), Great American Country (GAC), MC, MoviePlex, NHL
Center Ice, NHL Network, Ovation, Sprout On Demand, Starz, Starz West, Starz Cinema, Starz Cinema
West, Starz Edge, Starz Edge West, Starz in Black, Starz in Black West, Starz Kids & Family, Starz Kids
& Family West, TV Japan, TruTV, You Too, Zee TV, and Zap2It remain in effect on a month -to -month
basis, but we may have to cease carriage in all formats if our authority to continue is withheld.
Additionally, our agreement with Gol TV expires on June 18, 2012 and we may have to cease carriage in
all formats if our authority to continue is withheld.
If you have any questions, please contact me or Michel Champagne, Vice President of Operations for
your area. Information on our services is available on our website at www.brighthouse.com.
Sincerely,
Diane Pickett Culpepper
cc: Kevin L. Smith, City Manager
Michel Champagne, Bright House Networks