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HomeMy WebLinkAboutIKON - PD NEW COPIER ■1!! IlaP# I a, 1401/111 IMAGE STATEAND LOCAL GOVTRN1' C � Document Efficiency PL Product Schedule AtWork• Manage en �, xE t�`� n RICOH COMPANY' Product Schedule Number; State and Local Government Master Agreement Number: This Image Management Plus Product Schedule ( "Schedule ") is made part of the State and Local Govemment Master Agreement ( "Master Agreement ") identified on this Schedule between IKON Office Solutions, Inc. ( "we" or "us ") and Winter Springs,City of , as Customer ( "Customer" or "you "). All terms and conditions of the Master Agreement are incorporated into this Schedule and made a part hereof. It is the intent of the parties that this Schedule be separately enforceable as a complete and independent agreement, independent of all other Schedules to the Master Agreement. CUSTOMER INFORMATION CITY OF WINTER SPRINGS BARBARA MARTIN Customer (Bill To) Billing Contact Name 300 N MOSS RD 1126 E STATE ROAD 434 Product Location Address Billing Address (if different from location address) WINTER SPRINGS SEMINOLE FL 32708 -2510 WINTER SPRINGS SEMINOLE FL 32708 -2799 City County State Zip City County State Zip Billing Contact Telephone Number Billing Contact Facsimile Number Billing Contact E -Mail Address (407) 327 -1800 (407) 327 -0000 NA4NA COM PRODUCT DESCRIPTION ( "Product ") Qty Product Description: Make & Model Qty Product Description: Make & Model 1 RICOH AFICIO MP C4501 PAYMENT SCHEDULE Minimum Term Minimum Payment Minimum Payment Billing Frequency Advance Payment (months) (Without Tax) ❑ Monthly ❑ 1 Payment 36 $ 615 Quarterly ❑ 1' & Last Payment ❑ Other: ❑ Other: Guaranteed Minimum !males" Cost of Additional Ima es° Meter Reading/Billing Frequency BIackIW hite Color Color ❑ Monthly © Quarterly 0 0 006838 0.04 ❑ Other: * Based upon Minimum Payment Billing Frequency ° Based upon standard 8 %" x 11" paper size. Paper sizes greater than 8 %" x 11" may count as more than one image. Sales Tax Exempt: 12 YES (Attach Exemption Certificate) Customer Billing Reference Number (P.O. #, etc.) Addendum(s) attached: ❑ YES (check if yes and indicate total number of pages: ) TERMS AND CONDITIONS 1. The first Payment will be due on the Effective Date. 2. You, the undersigned Customer, have applied to us to use the above - described items ( "Product ") for lawful commercial (non- consumer) purposes. THIS IS AN UNCONDITIONAL, NON - CANCELABLE AGREEMENT FOR THE MIMMUM TERM INDICATED ABOVE. If we accept this Schedule, you agree to use the above Product on all the terms hereof, including the Terms and Conditions on the SFP585I64 SLG PS -IMP 04.11 I -888- ASK -IKON Page 1 oft IKON Office Solutions® and IKON: Document Efficiency At Work ® /A Ricoh Company are trademarks of IKON Office Solutions, Inc. Ricoh® is a registered trademark of Ricoh Company, Ltd. ■M KVA KE MO MI 'I I IKON Office Solutions, Inc. IKON Document Efficiency 70 Valley Stream Parkway At Works Malvern, PA 19355 A RICOH COMPANY LEASE AMENDMENT CUSTOMER INFORMATION Customer Legal Name I Winter Springs,City of I Date 114- March -12 Contact Name I BARBARA MARTIN I Phone ( (407) 327 -1800 Email INA@,NACnM ( Fax I (407)327 -0000 LEASE AMENDMENT (this "Amendment "), dated above, to the lease agreements and /or product schedules associated with the equipment/product and contract numbers listed on Exhibit A attached to this Amendment and by this reference made a part of this Amendment (such lease agreements and /or product schedules collectively referred to as the "Existing Agreements" and each, an "Existing Agreement "; and such equipment /product collectively referred to as the "Existing Equipment "), in each case between IKON Office Solutions, Inc. ( "we" or "us ") and Customer Legal Name stated above ( "Customer" or "you "); RECITALS WHEREAS, prior to the date of this Amendment, the parties have entered into the Existing Agreements; and WHEREAS, as of the date of this Amendment, the parties have entered or intend to enter into new lease agreements and/or product schedules (such new lease agreements and/or product schedules collectively referred to as, the "Replacement Agreements" and each, a "Replacement Agreement ") either (a) with respect to equipment in replacement of, or addition to, or in exchange for, the Existing Equipment (such equipment referred to in item (a) of this paragraph is herein collectively referred to as the "Replacement Equipment ") or (b) with respect to the Existing Equipment, reflecting the terms of a refinancing of the Existing Agreement and Existing Equipment (a "Refinancing Transaction "); and The parties wish to confirm the removal of the Existing Equipment (except with respect to Existing Equipment subject to a Refinancing Transaction) and any payment changes that would occur under Existing Agreement(s) on the Effective Date (as defined below) of the Replacement Agreement(s); and NOW THEREFORE, in consideration of the foregoing premises, the parties, intending to be legally bound, hereby agree as follows: 1. On the Effective Date (as defined below), the minimum payment(s) due and payable under the Existing Agreement(s) shall be modified to delete the portion(s) thereof attributable to the Existing Equipment as reflected on Exhibit A attached hereto and, except with respect to Existing Equipment subject to a Refinancing Transaction, we hereby authorize you to return the Existing Equipment to IKON Office Solutions, Inc. ( "IKON ") or our designee. As used in this Amendment, "Effective Date" means as applicable (a) the delivery and acceptance date reflected in the delivery and acceptance certificate signed by you with respect to the Replacement Equipment under the Replacement Agreement(s), or (b), in the case of a Refinancing Transaction, the date we accept the applicable Replacement Agreement. By signing below, you hereby confirm that we may retain any payments made by you for amounts owed on the Existing Agreement(s), including, without limitation, the portion(s) of the minimum payment attributable to the Existing Equipment as reflected on Exhibit A, through the Effective Date, regardless of when such payments were received by us. 2. You authorize IKON or our designee to pick up and remove the Existing Equipment. By signing below, you confirm that IKON or our designee may rely on this request and the request will be governed by this Amendment. Except for the obligations of IKON or our designee to pick up and remove the Existing Equipment, neither IKON nor any of our designees assumes any obligation, payment or otherwise, under your lease agreement(s), which shall remain your sole responsibility through the Effective. Date. As a material condition to the performance by IKON or our designee to pick up and remove the Existing Equipment, you hereby release IKON (or such designee) from, and shall indemnify, defend and hold IKON (or such designee) harmless from and against, any and all claims, liabilities, costs, expenses and fees arising from or relating to any breach of your representations or obligations in relation to your Existing Agreement(s). This paragraph shall not apply to Existing Equipment subject to a Refinancing Transaction. 3. The parties hereby agree that if the Replacement Agreement(s) is not accepted by us for any reason whatsoever, then this Amendment shall be of no force or effect and the Existing Agreement(s) shall remain in full force and effect and you shall continue to lease the Existing Equipment for the remaining term of the Existing Agreement(s) in accordance with the terms and conditions of the Existing Agreement(s) and you will be liable for all payments and obligations under the Existing Agreement(s) including, without limitation, the portion(s) of the minimum payment attributable to the Existing Equipment as reflected on Exhibit A, for the entire term set forth therein. 4. All capitalized terms used but not defined in this Amendment will have the meanings given to them in the Existing Agreement(s). Except to the extent modified by this Amendment, the terms and conditions of the Existing Agreement(s) will remain unchanged and shall continue in full force and effect. IN WITNESS WHEREOF, each party has caused its duly authorized officer to execute this Amendment, as of the date first written above. CUSTOMER I 1 IKON OFFICE SOLUTIONS, INC. Authorized Signature I I Authorized Signature Printed Name I em l D p I Pri Name SA A i d/ Title I 41 Min 1\0 ! ( Title 4 SFP585164 SLG ULA 02.10 03/14/2012 03:06 PM EST IKON Office Solutions® and IKON: Document Efficiency At Work® /A Ricoh Company are trademarks of IKON Office Solutions, Inc. Ricoh® is a registered trademark of Ricoh Company, Ltd. Work Order - US IKON IKON Office Solutions, INC. Document Efficiency Document Services At Work! I Base Eq Model #I Base Eq Serial #'Email Address of PS Rep 1 Date of Services: A RICOH COMPANY Customer must already be an IKON customer to use this form without being part of the SFP Bill ToCust No.: Pymt Method: Ship To Customer No.: PO No: PO Date: Bill To Customer: CITY OF WINTER SPRINGS Ship To Customer: Address: 1126 E STATE ROAD 434 Address: 300 N MOSS RD City: WINTER SPRINGS State: FL Zip: 32708 -2799 City: WINTER SPRINGS State: FL Zip: 32708 -2510 1 Customer Contact: BARBARA MARTIN Title: ADAM- 1 pc' (4-.S (1, -te rk -_ Phone: (407) 327-1800 IKON Sales Rep: NUNN,JAMES,D Phone: 813 - 261 - 2000x4299 MPS/FSM/SAM/SAC: SC: SC -C: SA/SSA: Description of Professional Services Professional Services Taskl Professional Services Task2 PS /DOC SVC /INSTALLATION RICOH PPDM 1 USER NETWORK CONNECT - SEG BC3 • Connectivity (if required, same visit): o Design and perform solution implementation plan o Install and configure printer interface o Install and configure printer interface o Assist customer in connecting to their network o Install and setup print drivers /PPD's on up to five (5) o Assist customer in connecting to their network workstations with printer operator training for administrator o Install and setup print drivers /PPD's on up to two o Perform Pre - Installation and System Requirement Check (2) workstations 0 Install and Configure PSP Server/Windows Auth o Printer operator training for lead operator / • Server /Desktop Delivery PSP on one (1) PC administrator o Install and Configure PaperPort 11 on one (1) PC o Install and Configure OmniPage 16 on one (1) PC o End user training for print drivers /PPD's for up to o Install and Configure Professional PDF Convertor 5 on 1 PC two (2) persons o Perform One (1) Session of Admin Training o System Administrator Training o Perform One (1) Session End -User Training for One (1) User Task eIKON Code OMD Code Units Unit Price Ext. Price Notes: 1 PS- INSRICPPDM -1 WPSRYO [XXXX] RICOH AFICIO MP C4501 705 705 2 PS- CONNBC3 [XXXX] RICOH AFICIO MP C4501 245 245 3 Total Price: 1 Price I ncluded This Work Order shall be effective as of the date of execution by both IKON and Customer. By signing below, the undersigned represent that they are duly authorized to eater Into this Work Order on behalf of their respective emtlks CUSTOMS IKON OFFICE SOLUTIONS, INC. By: By: ]/t 4-1.>4A .A) /K 6 Name: - , / , _ i/ . Name: tee .404. Title: l n: (VI& lY:l -e C Title: ✓ . - /14 — &L) Date: 1 c-7— f --. Date: 3 L/ TERMS AND CONDITIONS The performance by IKON of the Services described in this Work Order is subject to and shall be governed solely by the following terms and conditions: Customer engages IKON to perform the services described in this Work Order (the "Services "). Changes to the scope of the Services shall be made only in a written change order signed by both parties. IKON shall have no obligation to commence work in connection with any change until the fee and/or schedule impact of the change and all other applicable terms are agreed upon by both parties in writing. IKON shall provide the Services at the Customer location set forth herein or on a remote basis. In consideration of its Services hereunder, Customer shall pay IKON the Service fees in the amounts and at the rates set forth above. Customer shall pay all amounts payable to IKON hereunder within thirty (30) days of the date of the invoice submitted by IKON. If IKON undertakes collection or enforcement efforts, Customer shall be liable for all costs thereof, including, without limitation, reasonable attomeys' fees and late charges. IKON may suspend or terminate Services for non - payment. Customer shall be responsible for payment of any applicable taxes arising in connection with the transactions contemplated hereby (other than with respect to the income of IKON). Customer shall provide IKON with such access to its facilities, networks and systems as may be reasonably necessary for IKON to perform its Services. Customer acknowledges that IKON's performance of the Services is dependent upon Customer's timely and effective performance of its responsibilities hereunder. Unless connectivity services are specifically identified in the Task and Description section of this Work Order as part of Services to be performed by IKON, IKON shall have no obligation to perform and no responsibility for the connection of any hardware or software to any Customer network or system. IKON shall perform its Services in a professional manner. IKON is not the manufacturer of any of the software, tools and/or products utilized in connection with this Work Order. IKON shall, however, make available to Customer any warranties made to IKON by the manufacturers of the software, tools and/or products utilized by IKON in connection with its Services hereunder, to the extent transferable and without recourse. If Customer has engaged IKON to provide Customer tools to assist Customer in Data Management Services that relate to the security or accessibility of information stored in or recoverable from any devices provided or serviced by IKON, including but not limited to any hard drive removal, cleansing or formatting services of any kind. Customer expressly acknowledges and agrees that (r) it is aware of the security alternatives available to it, (ii) it has assessed such alternatives and exercised its own independent judgment in selecting the Data Management Services and determined that such Data Management Services are appropriate for its needs and compliance, (iii) IKON does not provide legal advice with respect to information security or represent or warrant that its Data Management Services or products are appropriate for Customer's needs or that such Data Management Services will guarantee or ensure compliance with any law, regulation, policy, obligation or requirement that may apply to or affect Customer's business, information retention strategies and standards, or information security requirements. Additionally, Customer expressly acknowledges and agrees that, (a) Customer is responsible for ensuring its own compliance with legal requirements pertaining to data retention and protection, (b) it is the Customer's sole responsibility to obtain advice of competent legal counsel as to the identification and interpretation of any relevant laws and regulatory requirements that may affect the Customer's business or data retention, and any actions required to comply with such laws, and (c) the selection, use and design of any Data Management Services, and any and all decisions arising with respect to the deletion or storage of any data, as well as any loss, or presence, or data resulting therefrom, shall be the sole responsibility of Customer, and Customer shall indemnify and hold harmless IKON and its subsidiaries, directors, officers, employees and agents from and against any and all costs, expenses, liabilities, claims, damages, losses, judgments or fees (including reasonable attomeys' fees) arising therefrom or related thereto. EXCEPT AS EXPRESSLY SET FORTH HEREIN, IKON MAKES NO WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE, IN CONNECTION WITH THIS WORK ORDER AND THE PROFITS ARISING OUT OF OR RELATED TO THIS WORK ORDER OR THE PERFORMANCE OR BREACH HEREOF, EVEN IF IKON HAS BEEN ADVISED OF THE POSSIBILITY THEREOF. IKONS LIABILITY TO CUSTOMER HEREUNDER, IF ANY, SHALL IN NO EVENT EXCEED THE TOTAL OF THE FEES PAID TO IKON HEREUNDER BY CUSTOMER. 1N NO EVENT SHALL IKON BE LIABLE TO CUSTOMER FOR ANY DAMAGES RESULTING FROM OR RELATED TO ANY FAILURE OF THE SOFTWARE, INCLUDING, BUT NOT LIMITED TO, LOSS OF DATA, OR DELAY OF DELIVERY OF SERVICES UNDER THIS WORK ORDER. IKON ASSUMES NO OBLIGATION TO PROVIDE OR INSTALL ANY ANTI -VIRUS OR SIMILAR SOFTWARE AND THE SCOPE OF SERVICES CONTEMPLATED HEREBY DOES NOT INCLUDE ANY SUCH SERVICES. Except for purposes of this Work Order, IKON shall not use or disclose any proprietary or confidential Customer data derived from its Services hereunder; provided, however, that IKON may use general statistics relating to the Service engagement so long as it does not disclose the identity of Customer or make any reference to any information from which the identity of Customer may be reasonably ascertained. Customer agrees that during the term of the Services and for a period of one (1) year after termination thereof, it shall not directly or indirectly solicit, hire or otherwise retain as an employee or independent contractor any employee of IKON that is or was involved with or part of the Services.. This Work Order represents the entire agreement between the parties relating to the subject matter hereof and supersedes all prior understandings, writings, proposals, representations or communications, oral or written, of either party. This Work Order may be amended only in writing executed by the authorized representatives of both parties. Any purchase order, service order or other Customer ordering document will not modify or affect this Work Order, nor have any other legal effect, and shall serve only the purpose of identifying the service ordered. This Work Order may not be transferred or assigred by customer without the prior written consent of IKON. This Work Order shall be interpreted in accordance with the substantive laws of the Commonwealth of without re and to rinciples of conflicts of law. The relationship of the parties is that of independent contractors. IKON shall not be responsible for and shall be excused from performance or have reasonable additional periods of time to pe orm Ifs' " \11x7 obligations where it is delayed or prevented from performing any of its obligations for reasons beyond IKON's reasonable control, including, without limitation, acts of God, natural disasters, labor disputes, strikes or unavailability of services, personnel or materials. This Work Order is separately enforceable as a complete and independent binding agreement, independent of all other Work Orders, if any. By signing, the Customer acknowledges and accepts the terms and conditions of this Work Order, and confirms that the undersigned has the necessary power and authority to enter into this work Order on behalf of Customer. 1111 M g i t 11 111 v. 06.16.10 1 OF 1 SFP585164 tk N Document Efficiency IKON OFFICE SOLUTIONS, INC. r to A At Were IMMGE, MANAGEMENT PLUS COMMITMENTS A PKOH COMPANY The below service commitments (collectively, the `Service Corn ailments") are brought to you by IKON Office Solutions, Inc , an Ohio corporation having its principal place of business at 70 Valley Stream Parkway, Malvern, PA 19355 ('IKON'), and a wholly owned subsidiary of Ricoh Americas Corporation. The words !you" and "your refer to you, our customer. You agree that IKON alone is the party to provide all of the services set forth below and is fully responsible to you, the customer, for all of the Service Commitments. The Service Commitments are only applicable to the equipment ("Product ") described in the Image Management Plus Product Schedule to which these Service Commitments are attached, excluding facsimile machines, single-function and wide- format printers and production units. The Service Commitments are effective on the dale the Product is accepted by you and apply during IKON's normal business hours, excluding weekends and IKON recognized holidays. They remain in effect for the Minimum Term so long as no ongoing default exists on your part. TERM PRICE PROTECTION PERFORMANCE COMMITMENT The Image Management Minimum Payment and the Cost of Additional Images, as described on IKON is committed to performing these Service Commitments and agrees to perform its services in he Image Management Plus Product Schedule, will not increase in price during the Minimum Term a manner consistent with the applicable manufacturer's specifications. If IKON fails to meet any of the linage Management Plus Product Schedule, unless agreed to in writing and signed by both Service Commitments and in the unlikely event That IKON is not able to repair the Product in your patties. office, IKON, at IKON'S election, will provide to you either the delivery of a temporary loaner, for PRODUCT SERVICE AND SUPPLIES use while the Product is being repaired al IKON's service center, or IKON will replace such Product IKON will provide full coverage maintenance services, including replacement parts, drums, Tabor with comparable Product of equal or greater capability at no additional charge. These are the and all service calls, during Normal Business Hours. `Normal Business Hours" are between 8:00 exclusive remedies available to you under the Image Management Pius Commitments Customers a.m. and 5:00 p.nt., Monday to Friday excluding pudic holidays. IKON wul also provide the exclusive remedy shall be for IKON to re- perform any Services not in compliance with this warranty supplies required to produce images on the Product covered under the Image Management Plus and brought lo IKON's attention in writing within a reasonable time, but in no even( more than (hilly Product Schedule (other than non - metered product and softmetered product). The supplies will be (30) days after such Services are performed. If you are dissatisfied with IKON's performance, you provided according to manufacturer's specifications. Optional supply (tens such as paper and must send a registered letter outlining your concerns 10 the address specified below in the "Quality transparencies are not included, Assurance" section. Please allow 30 days for resolution. RESPONSE TIME COMMITMENT ACCOUNT MANAGEMENT IKON will provide a quarterly average response lime of 2 to 6 business hours for all service calls Your IKON sales professional will, upon your request, be pleased to review your product located within a 30 - mile radius of any IKON oft - ice ; and 4 to 8 business hours for service calls performance metrics on a quarterly basis and at a mutually convenient date and time. IKON will located within a 31.60 mite radius for the term of the Imago Management Pius Product Schedule. follow up within 8 business hours of a call or e-mail to one of our account management team Response time is measured in aggregate for all Product covered by the Image Management Plus members requesting a metrics review. IKON wilt, upon your request, be pleased to annually Product Schedule. review your business environment and discuss ways in which we may improve efficiencies and UPTIME PERFORMANCE COMMITMENT reduce costs relating to your doeument management processes. IKON will service the Product to be Operational with a quarterly upUme average of 96% during QUALITY ASSURANCE Normal Business Hours, excluding preventative and interim maintenance time. Downtime will begin Please send all correspondence relating to the Service Comm((menis via registered letter to the at the limo you place a service call to IKON and will end when the Product is again Operational. Qualify Assurance Department located al: 3920 Arkwr(ghl Road, Macon, GA 31210, Attn: Quality You agree to make the Product available to IKON for scheduled preventative and interim Assurance. The Quality Assurance Department will coordinate resolution of any performance maintenance. You further agree to give IKON advance notice of any critical and specific uplime Issues concerning the above Service Commitments with your local IKON office. If either of the needs you may have so that IKON can schedule with you interim and preventative maintenance in Response Time or Uptime Performance Commitments is not met, a one -((me credit equal To 3% of advance of such needs. As used in these Service Commitments " Operational• means subslanlial your Minimum Payment Invoice total will be made available upon your request Credit requests compliance with the manufacturer's specifications and/or performance standards and excludes must be made in writing via registered letter to the address above. IKON is committed to customary end corrective actions. responding to any questions regarding invoiced amounts for the use of the Product relating to the IMAGE VOLUME FLEXIBILITY AND PRODUCT ADDITIONS Product Schedule within in a two (2) day Umeframe. To ensure ihe most timely response please Al any time after the expiration of the initial ninety day period of the original term of the image call 1-688- ASK -IKON Management Plus Product Schedule to which these Service Commitments relate, IKON will, upon MISCELLANEOUS your request, review your image volume 0 the image volume has roved upward nr downward in These Service Commitments do not cover repairs resulting from misuse (including without an amount sufficient for you to consider an alternative plan, IKON will present pricing options to limitation improper voltage or environment or the use of supplies that do not conform to the conform to a new image volume. If you agree that additional product la required to satisfy your manufacturer's specifications), subjective matters (such as color reproduction accuracy) or any increased linage volume requirements, IKON will include the product In the pricing options. The other factor beyond the reasonable control of IKON. IKON and you each acknowledge that these addition of product and /or increases /decreases to the Guaranteed Minimum Images requires an Service Commitments represent the entire understanding of the parties with respect to the subject amendment ('Amendment') to the Image Management Plus Product Schedule that must be agreed matter hereof and that your sole remedy for any Service Commitments not performed in to and signed by both you and IKON. The term or the Amendment may not be less than the accordance with the foregoing is as set forth under the section hereof entitled 'Performance remaining terns of the existing Image Management Plus Product Schedule but may extend the Commitment ". The Service Commitments made herein are service and/or maintenance warranties remaining term of the existing Image Management Plus Product Schedule for up (o an additional and are not product warranties. Except as expressly set forth herein, IKON makes no warranties, 60 months. Adjustments to the Guaranteed Minimum Images commitment and /or the addition of express or implied, including any implied warranties of merchantability, fitness for use, or fitness for product may result In a higher or lower minimum payment. Images decreases are limited to 25% of a particular purpose. Neither party hereto shall be liable to the other for any consequential, the Guaranteed Minimum Images in effect at the time of Amendment, indirect, punitive or special damages. Customer expressly acknowledges and agrees that in PRODUCT AND PROFESSIONAL SERVICES UPGRADE OPTION, connection with the security or accessibility of information stored in or recoverable from any At any time after the expiration of one -half of the original term of the Image Management Plus Product provided or serviced by IKON, Customer is solely responsible for ensuring Its own compliance with legal requirements or obligations Product Schedule to which these Service Commitments relate, you may reconfigure the Product by obligations to third parties pertaining to data security, adding, exchanging, or upgrading to an item of Product with additional features or enhanced relent$on and protection, To the extent allowed by law Customer shall indemnify and hold harmless technology. A new Image Management Plus Product Schedule or Amendment must ho agreed to IKON and its subsidiaries, directors, officers, employees and agents from and against any and all and signed by you and IKON for a tenet not less than the remaining terra of the existing Image costs; expenses, liabilities, claims, damages, losses, judgments or fees (including reasonable Management Plus Product Schedule but may, 10 the case of an amendment, extend the remaining attorneys' tees) arising from its failure to comply with any such legal requirements or obligations. term of the existing Image Management Plus Product Schedule for up to an additional 60 months. These Service Commitments shall be governed according to the laws of the Commonwealth of Thn Irnaga Management cost of Additional Images and the Minimum Payment of the new Image Pennsylvania without regard to its conticis of law principles. These Service Commitments are not Management Plus Product Schedule or Amendment wit be based on any obligations remaining on assignable by the Customer. Unless otherwise slated in your Implementation Schedule, your the Product, the added product and new image volume commitment, Your IKON Account Product will ONLY be serviced by an 'IKON Certified Technician'. You acknowledge and agree Executive will be pleased to work with you on a Technology Refresh prior to the end of your Image that, in connection with its performance o f Its ohugallons under these Service Commitments, IKON Management Plus Product Schedule or Amendment. nay place automated meter reading units on imag dev including but not limited to the Product, at your location in order to facilitate the timely and efficient collection of accurate meter read data on a monthly, quarterly or annual basis. IKON agrees that such units will be used by IKON solely for such purpose. Once transmitted, all meter read data shall became the sole property of IKON and will be utilized for billing purposes. IN WITNESS WHEREOF, each party has caused Its duly authorized officer to execute these linage Management Plus Commitments as of (1v't (le c h __R_, 20 170 , CUSTOMER IKON OFFICE SOLUTIONS, INC, By_....._._.. Name:,_ V I4a L • M >, " I Name:_ 5R7- 1 ..__ r'tl.. 4LCer Title: ..._...._.... C ; - (t1 M C n z� —._. _. . 5Y • .. it mir % — JL T' Date: 3- 4 . . Date: 2 - LI --ici_ STP566144 SLG PS -1MPC 04.11 1- 888 - ASK -IKOV n vni,i6suacruut Page 1 of 1 IKON Office Solutionslt and IKON: Document Efficiency At WVork4U /A Ricoh Company are trademarks of IKON Office Solutions, Inc. Ricoh® is n registered trademark of Ricoh COM patty. Ltd. Master Agreement. TiHIS \ViL,I. ACKNOWLEDGE THAT YOU HAVE READ AND UNDEIZSTA.Nt) THIS SCHEDULE AND THE 1•IAS1'ER AGREEMENT AND HAVE RECEIVED A COPY OF THIS SCH.EDU1t.,E AND THE MASTER AGREEMENT. 3. linage Ch<u' es/14ieters: In return for the :Minirnum Payment, you are entitled to use the number of Guaranteed Minimum Images as specified in the Payment - Schedule of this Schedule. 'Hie Meter Reading/Billing Frequency is the period of time ( monthly, quarterly, etc.) for which the number of images used \\till be reconciled. If you use more than the Guaranteed Minimum Images during the selected Meter Reading /Billing Frequency period, you will pay additional charges at the applicable Cost of Additional Images as specified in the Payment Schedule of this Schedule for images, black and while and /or color, which exceed the Guaranteed Minimum Images (''Additional Images "). The charge for Additional Images is calculated by multiplying, the numberof Additional immages times the applicable Cost of Additional Images. The Meier Reading/Billing Frequency may be different than the Minimum Payment Billing frequency as specified in the Payment Schedule of this Schedule. You will provide us or our designee with the actual meter reading(s) by submitting meter reads electronically via an automated meter read program, or in any other reasonable manner requested by us or our designee from time to tine. If such meter reading is not received within seven (7) days of either the end of the Meter Reading/Billing Frequency period or at our request, we may estimate the number of images used. Adjustments for estimated charges for Additional Images Nvill be made upon receipt of actual meter reading(s). Notwithstanding any adjustment, you will never pay less than the Minimum Payment. 4. Additional Provisions (Wally) are: • TIIE PERSON SIGNING TUB SCHEDULE ( - n$nALF OE'TIIE CUSTOMER REPItESEN'rs'rJAT IiE /SIiEIIAS TBEAUTHORITY TO 00 SO. CUSTOMER , ,. Accepted hy: JON OFFICE•, SO TiONS, INC. - -- T'a -G �Gd ) /f' Authoriz Signer Signa e Authorized Signer Suture Printed Name: Ke,Y n 1 , ,gym ;-/-in Printed Nane: 34A)f y C es Title: C f a . , - • Date: 3^ 9- /z Titre; JY' /tL y YI il(v 'Se() Date: 3 SPP66144 SLG PS -IMP NO l - )- 838- 4.SK4Ko:V unrro.iknuc °D1 Page 2 01'2 IKON Office Solutions\∎ and IKON: Document Efficiency At N'orkt /A Ricoh Company arc trademarks of IKON Office Solutions, Inc. Ricoht is a registered trademark or Ricoh Company, Lad. $ IK®N Document Efficiency U111 1St IIIIMITE MS 11111 IKON Office Solutions, Inc. 70 Valley Stream Parkway At Work.' Malvern, PA 19355 A RICOH COMPANY EXHIBIT A EQUIPMENT INFORMATION I Make, Model, Serial Number IRICOH / MPC4000 / V1294900422 I Contact (BARBARA MARTIN Contract Number 1 1016554 - 2431752 Portion of Minimum Payment 18217.14 Attributable to Existing Equipment Pick -up Address * * 1 300 N MOSS ROAD Phone 1(407) 327 - 1800 City I WINTER SPRINGS State I FL Zip Code 1 32708 I 1 Make, Model, Serial Number I I Contact I I Contract Number 1 I Portion of Minimum Payment I Attributable to Existing Equipment Pick -up Address * * I 1 Phone I I City I State I Zip Code I I I 1 Make, Model, Serial Number I I Contact I Contract Number I I Portion of Minimum Payment I Attributable to Existing Equipment Pick -up Address * * I 1 Phone I City State I I Zip Code t I Make, Model, Serial Number I Contact I I Contract Number 1 I Portion of Minimum Payment I Attributable to Existing Equipment Pick -up Address * * I I Phone I City I I State I Zip Code I I Make, Model, Serial Number I I Contact I Contract Number I Portion of Minimum Payment I Attributable to Existing Equipment Pick -up Address * * I 1 Phone I City I State I I Zip Code I I I Make, Model, Serial Number I Contact I I Contract Number I I Portion of Minimum Payment Attributable to Existing Equipment Pick -up Address * * I I Phone I City I State I I Zip Code * * Except for Refinancing Transactions SFP585164 . SLG ULA 02.10 03/14/2012 03:06 PM EST IKON Office Solutions® and IKON: Document Efficiency At Work® / A Ricoh Company are trademarks of IKON Office Solutions, Inc.Ricoh® is a registered trademark of Ricoh Company, Ltd.