HomeMy WebLinkAboutBright House Letter 2 2251 Lucien Way Diane Pickett Culpepper
Suite 320 Vice President
Maitland,FL 32751 Public Affairs & Government Relations
Tel 407 - 215 -5520
Fax 407 - 215 -5536
RECEIVED
bright OCT 3 1 2011
house
NETWORKS CITY OF WINTER SPRINGS
OFFICE OF THE CITY CLERK
October 27, 2011
C : M ( c Mick
Mayor and Commissioners VIA FEDERAL EXPRESS
City of Winter Springs
1126 East S.R. 434
Winter Springs, FL 32708
Dear Mayor and Commissioners:
This is to advise you of programming changes and information for Bright House Networks customers.
Bright House Networks is continuing its commitment to bring new technology and advanced digital
services to our community. To that end, we have implemented a new digital video delivery technology
known as Switched Digital Video (SDV). SDV is a robust bandwidth - management system that makes it
possible to offer more digital video programming services including new HD channels.
In order to offer more new video services, Bright House Networks will be moving some existing
programming services to the SDV system as well as adding new programming on the SDV system.
On or after December 14, 2011, the following HD service will be delivered on the SDV system:
Fox Movie HD on Movie Pass channel 1389
When delivered on the SDV system, the above channel will become a bi- directional (or two -way) service
and will continue to be available to all Bright House Networks customers who subscribe to our digital
services and lease a digital set -top box or tuning adapter capable of supporting two -way services.
However, the above channel will no longer be available to customers with a unidirectional (one -way)
retail television or other device who currently lease a Cab1eCARD from Bright House Networks but do
not utilize a digital set -top box or tuning adapter. This small number of impacted customers has been
notified about the changes that directly affect their current services, and offered the option of obtaining a
digital set -top box or tuning adapter from Bright House Networks. In either case, such customers will not
need to replace their unidirectional retail device.
Other programming information:
The first nationwide TEST of the U.S. Emergency Alert System will occur at 2:00 p.m. EST on
Wednesday, November 9, 2011. It will interrupt programming for up to 3 minutes. Visit
www.fcc.gov for more information.
City of Winter Springs
October 27, 2011
Page Two
Effective on or after November 9, 2011, Zap2it will move to channel 99 in Volusia, Flagler, Marion,
Lake, Sumter and Brevard Counties.
Effective on or after December 1, 2011, the digital signal for Zap2it will be removed from channel 99 in
Volusia, Flagler, Marion, Lake and Sumter Counties. Zap2it programming will only be available in
analog format on channel 99 in Volusia, Flagler, Marion, Lake, Sumter and Brevard Counties. Zap2it is
also available in analog format on channel 9 in Orange, Seminole and Osceola Counties.
From time to time our agreements with cable channels and television stations come up for renewal. While
we do not anticipate any loss or disruption of service, regulations require us to notify you of the
possibility of losing programming. Therefore, please be advised that our agreements with Antenna
Satellite, BBC America, Channel One Russia, E!, Encore, Encore Action, Encore Drama, Encore Family,
Encore Family West, Encore Love, Encore Suspense, Encore West, Encore Westerns, ETTV - Super, The
Filipino Channel, FUSE, GOLF Channel, MoviePlex, NHL Center Ice, NHL Network, Ovation, Sprout
On Demand, Style, Starz, Starz West, Starz Cinema, Starz Cinema West, Starz Edge, Starz Edge West,
Starz in Black, Starz in Black West, Starz Kids & Family, Starz Kids & Family West, TV Japan, TruTV,
you too, Zee TV, and Zap2it remain in effect on a month -to -month basis, but we may have to cease
carriage in all formats if our authority to continue is withheld.
For more information on Bright House Networks programming, please call 1- 877 - 892 -3279 or visit our
website at www.brighthouse.com. If you have any questions, please contact me or Michel Champagne,
Vice President of Operations for your area.
Sincerely,
Diane Pickett Culpepper
cc: Kevin L. Smith, City Manager
Michel Champagne, Bright House Networks