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HomeMy WebLinkAboutResolution 2011-44 Special Payments Arrangement Water And Sewer Utility RES(}LL1TI0\' NO. 2011-44 A RESOLUTIO\ OF TI-IE CiTY C..ONTMISSI(}N Or TIIE CITY OF V6'I�TE12 SPRINCS, SEI�Zi:\OLE COU�TY, PLORIDA, ADOPTIIG A IITILITY BILLi\G SPECIAL P�YNiE1T Al2I2A�GE��IENT POLIC`Y; P120V1D1NG F012 TiIE REP�AL Or PRInR TtiC'O�SiSTE:�T RESOLi1Ti0\S, SEVEI2ABILITY AND A� EFFECTIVE D�TE. WHEI2EAS, the City �is gr��nted the at�lthority, under � 2(b), �rt. VIII of the State Co��stitution, to exercise any power i:or munic;ipal p�u•}�c�ses, excc}�t ��l�cn expressly prohibited by l�t�v; and «'i��REAS, the CityC�r�.lrnissio�l adopted Ordin�nce2011-11 oi� August 22, 2011, �4�hic.l�, an�ong other thin���, provided that tl�e City's utility custori�ers may scek alt�rnative pay�i�ent ari to acidress special cases of hat•dship; and WiIER�AS, the Cit}� Co�nmission desires to establiyh the C;ity's policy e��� s}�ecial paymci�t arraiigeinents for utility payments as set forth herein; and «'I-IEREt1S, City C'onimission decros that tl�is Resc�lutiean i� in il�e best intcrests of tl:ic public he��lth, �afety, and welfare of the citiz�ns and utility c�istoiners of VVinter Spring�. 1 OV4', TIiER�PORE, B� IT DULY R�SOLV�U BY TIiE CITY COMMISSION OF THE C:1TY OF VG'I\TE12 SPRINGS, SEMINOLE COLNTY, FL0121DA, THAT: Section l. Incot of Recitals. The foregoing recit�ils are cieemed true and coi-� and arc hereby fully incorporated herei» by refcrcncc. Section 2. Special Pati�ment Arrange�nent Pol�icv. The C�ity Comriiission of t�l�e City of ���inter Springs l�ercby adopts the follo�ving as the City's Special Payinent Arrangeme;nt Policy for the payillent of ���ater and se�vr;r litility fee5: 11. lntent & Purpose. It i� the utility ct���:tonlcr's re5ponsibility to pay for util�ity se�rdices in accorda�ice �vitl� the requii•e�nenis of tlic City Codc and the iet7ns znd condilioi�s of Tl�le eustol�lier's ut�ility bill al�id �iiy delincluent not�iee issuecl. However, if th� utility cust��n�er is unablc to makc ti��nely ��aymetlt in aecol-dance with said applicable la�v and policy, tliis Special P�:iyment Arrang�einent Policy is intended to l�rovide c��stoniers �vitli several optio»s to pay thcir bill on an cxte;��idccl schec�ule, �u�ider cer�ain, limited circunlst�znces, 4vhile en�uring tl�le C'ity continues to receive all payments due �lor its provision o1��utility servic�;s to that customer. Cinr of ��%'ir�ter Spri�lgs Resolution No.'01 (-44 I'a�e 1 of 4 I3. Payrnent Extensions. 1. nur•rn� IT%ee%: r�f'Deli�TC�rrc�rrt,�'olice taue Datc�. Provided thc utility customer coi�itaets t�ie C'ity by tl�ie due d�zte set foi•th iii the d�linquent notice, the City's customer servicc represent�tive ("CSR") may extend the p�yment due datc to Friday of tha�t we-ek Total pr�st dlre �ees sh��ll be paid by the extended p��_ytnent� d�ie dxte to avoid disconnection of servicc thc (:ollo�ving business d�y. Late lees sliall �iot bc wai�fed. lf a custoiner I��as failed to i�1i���ke tiinely payment on �z ��rior �ayinent due ciate cxtension withi�:t the prcceding 1? m�nths, tl�e pay7�icnt due datc ��iay not be e�tended. 2. Pnst-G�'eel� of �l?elir�rquerat Notice L)��e l�ate. Pi�ovided the ��tifity cu�tomer corltacts tl�e City by the deadlii�e set fortli i�l ilie; delinqueni noticc, the paymcilt due date may� bc extended up to 30 days fi the ori�;�inal bi11 due date. Appr�v�.�1 of atiy such eYtenSio�.1 must bc by a senior utility billing e�nployec. Total past due Ices shall be paid by tl�e c�tended payil�ent due date to avoid disconnec;tion of Service. Late fees sl��zll not be waived. If a cust�omer has fr�iled to make timely ��ayinent oti a���rior payment due dale extension within tlle pre;ceding 12 rnonths, the payrnent due datc i�lay not be extended. C. Payrnent Instnllment Plan. ,� payrl�cnt installment plai� ri�ay be utilized in special c�ises of hardshi}� (e.g. leal<, terminal illness, etc.) �vhen a��aynlent exten�ion, a5 providcd in S�ction I3., is iusu(licicnt. 1. Prac:•ec�i-u�°e. IJtilit�y custozi�ers shall contact the City prior [o ciisconi�ection of utilit�y service tc� apply for a p��yment installment pir�n. The Gity h1an��lber or designee slzall revie��4- said a��plication and e;itl�cr approve or deny a paynient i�lstallment plan. The C'it�y iVlanager or desig�nee sh��ll col�is�iclei• the follo�ving in reachinb his oi• her deci si on: a. Tllc cnstorney's account histoiy (e.g. late paylnent, NSI's, disconnectiois of service); b. Circt.ul��stances of special hardship; c. Compliancc or uc�n-co»ipliauce with tcr�ns of previous payment extel�isic��n or payn�lent insta11n1ent plan; and d. Ability to p�y. City of Winter Springs Resolutioi� No. 201 �1-44 Pa��e 2 of � 2. Z'crins� cr����c� C.'��ft���itions of f'c7��r�aer�t Ir�stallrnerzt Plcrr�. a. A�n approved paymeiit� il�istalli7l�i�it plan does �uot excuse or del<�y the c;ustorner's �•esponsibility lo make tinicly paynie;nt ior cui ar�d � futLire utility fets (i.e. �payment due under an in�t��llmznt plan is in addition to the cuttomcr's accruing monthly charges}. b. Late Lccs incu�7 subsequent to thc calc��latio�� of' th� past duc b��lance n�lr��r be eli��ible for �vaiver once the c«stonier h��s �atisfied t�l�e tenns of�the pa�n�ient installmcnt pl�n. c. C'u�to�aicr sllall be required to exccute �z Pay��nent install�i�e��t Pl.au nbre�;ment ���ith thc C'ity. Any such Agreement shall be in stibstantially the same forin as Exhibit "A," attacl�ied heretc�. d. Any tevisions to a Paymcni installtnent Plan Agrcemcnt sl�a(1 be at the sole discretion of tlie City MaTlagei° �nd shall be baseci on the criteria sct fortll in Section C'.1. herein. e. Custo��i�rs shall not bc pei-�niticd to utilize a paynne�lt installment plai� t�mder this ���olicy fol 12 months immedi�tely follo���ing the fin��l payi��ent on any previous pay�nent: install��lent plan. 3. Br°ec�rc:�h nf Pu�'rr�telal h�s°t��allrrlc>>ai� Plcnz. �uy br�ael� of tlte terms of a paymcitt ii�istallment plaii�shall �result in the irlimediate tel•mi�nation of the }�ayinent installiile�nt plan and �:nay restirh i�� tlzc diSruption of ��iti_lity ser��ice. Tlle City reserves its ri�l�t to pursue p�rytnent due thro��gi� aily and all avail�zble legal remec�li�s. Vlll�ether �� breacliing customer ��o�uld be perinitted 10 cnter into a 1�ut�u payine��t install��i�ent plan i� at the sole di�cretion of the C"ity i�lana�;�er. Section 3. Several�ilitv. If any section, �ubsection, Sente»ce, clause, phrase, �s-card, or �r�ortion of thi� Resol�ution is for �zny reason held invalid or ��i�constitt�►t�ional by a co«rt of conrpeteiit jurisdictiotl, ��rhetl�er Ior sub5lantive or proceclural reasons, such portion sl�all bc deemed a separate, distinct, and ind�pendent provi�ion, ��nd s�ich hc�ldiug shall �uot affect the validity� of the rein��ining po��tions of�tliis Rcsolutic�n. Section 4. Repeal af Prior Inconsistent Rcsolutions. All prioi� resolutions or parts of resolutians in conflict l�iere���ith ��re hereby� repealed to the extent of the conflict�. Sectioti 5. Et'fective Date. This Rcsol�utiori tl��all bccom� el'fecti��� in�naediately u�on its adoptic�n b_y the C`ity C'oinmission of tl��e City of Winter S��rings. Flc�rida. City ot� Winter S�riii�s Res�lution �o. 2OI �t-44 Pa�.;e 3 of 4 ADOPTED by the City Co�nniission of tl�e City of Wi�lter Sp�•ings, I'lot-ida, in a regu(ar meeting assenibled or� tllis 12th � �f' Septembe�l l. � �� - v, CH 12 . L�t; , l� vor —_ �TTE T � �''"� LOI2ENZ0-L�UACES, City Clerk r' Apq�roved ��s tc� le�al form rzud sufficiency for � the City '�'Vinter Springs only: . .._ _ _ ......... _. _ . . � .� ........ ._ A\Ti-IONY A. GARG.4NES�, City Attorue,y City ot' 1��inteX• ���i�l�s Resol�itior�'VO. 201 t-44 Page 4 of 4 EXH1BlT ; �N�r��'�'R s � ; o � '° a ; ,S, �2 � � � f� * � u �n CITY O� WINTER SPRINGS, FLORIDA , Incocporatea 2959 1126 EAST STATE ROAt7 d3�1 ; ���,t�R1D¢' WINTER SPRINGS, FLORIDA 327Q8-2799 Telephone (407) 327-1800 ! PAYMENT INSTALLMENT PIAN AGREEMENT � Date ' � � � Re: Account # John Doe Address Winter Springs, FL 32708 Phone # i i 1 agree ta pay the City of Winter Springs the installment payments identifced belaw on the dates listed beiow and consistent � with the terms outlined herein. 1 understand and agree that this agreement relates to only to my past due balance and is based on my commitment ; to pa�y my current anct future bi11s on or before the bill due date. I understand that I am responsibfe for any and a!{ fees that may accrue such as disconnecfion, reconnection and late fees. Nowever, late fees incurred during the payment � instaliment time periad may be removed if and when the payment installment plan is satisfied according to its terms and to fhe j extent that current cansumption charges have been paid on a timely basis. Failure ta strictly adhere to this aqreement shail render fhis pavment installment pian terminated and may result in disr�ption of service The total past due amount shali become immediatelv due and owinq, instailrnent instaliment � Past Due ���. Due Date Pa ment 8alance — -- NameiTitie (pr+ntj -- I � _ Signature of Authorized City ! . , Representative i � Utility Acct Holder: � Name (printj � Signature of Account Holder STATE OF FLORIDA �- County of SerninoEe ' �-- - -- � Sworn to and Acknawledged before me this _ day of , 20_, by Name of Account holder Notary Public — State of Flarida (Print, Type, or Stamp Commissioned Name of Notary Public} PersanaEly Known Oft Produced ID Type of ldentification Produced