HomeMy WebLinkAboutBrighthouse Letter dated 2011 02 25 RECEIVED
2251 Lucien Way Diane Pickett Culpepper
Suite 320 Vice President FEB 2 8 ?911
Maitland,FL 32751 Public Affairs & Government Relations
CITY OF WINTER SPRINGS
Tel 407 - 215 -5520 OFFICE- OF 11 CITY cLERK
Fax 407 - 215 -5536 C /Cc /64(4
bright
house
NETWORKS
February 25, 2011
Mayor and Commissioners VIA FEDERAL EXPRESS
City of Winter Springs
1126 East S.R. 434
Winter Springs, FL 32708
Dear Mayor and Commissioners:
This is to advise you of programming changes and information for Bright House Networks customers.
In furtherance of our commitment to bring new technology and advanced digital services to your
community, Bright House Networks continues to implement a new digital video delivery technology
known as Switched Digital Video (SDV). SDV is a robust bandwidth management system that makes it
possible to offer more digital programming services than before including new HD and 3D channels.
On or after March 31, 2011, the following new channels will be delivered on the SDV system:
Reelz, channel 354
Reelz HD, channel 1354
When delivered on the SDV system, these channels will become a bi- directional (or two -way) service and
will be available to all Bright House Networks customers who subscribe to our digital services and lease a
digital converter or similar bi- directional device capable of supporting two -way services.
However, the above channels will not be available to customers with a uni- directional (one -way) retail
device who currently lease a Cab1eCARD from Bright House Networks. This small number of impacted
customers have been notified directly about the changes and offered the option of obtaining a digital
converter or similar bi- directional equipment from Bright House Networks. In either case, such
customers will not need to replace their uni- directional retail device.
City of Winter Springs
February 25, 2011
Page Two
Other Programming Information:
Effective March 31, 2011, FOX Deportes will be available to all Digital customers on channel 182 as a
part of Digital Cable service. FOX Deportes will also continue to be carried in its existing location on
Nuestros Canales channel 612.
From time to time our agreements with cable channels and television stations come up for renewal. While
we do not anticipate any loss or disruption of service, regulations require us to notify you of the
possibility of losing programming. Please be advised, therefore, that our agreements with American Life
TV Network, Antenna Satellite, BBC America, Channel One Russia, Current TV, E!, Encore, Encore
West, Encore Action, Encore Drama, Encore Love, Encore Mystery, Encore WAM,Encore WAM West,
Encore Westerns, ETTV- Super, EWTN, The Filipino Channel, FUSE, GOLF Channel, Lifetime,
MoviePlex, Sprout on Demand, Style, Starz,Starz West, Starz Cinema, Starz Cinema West, Starz Edge,
Starz Edge West, Starz in Black, Starz in Black West, Starz Kids & Family, Starz Kids & Family West, TV
Japan, TruTV, The Weather Channel and Zap2It remain in effect on a month to month basis, but we may
have to cease carriage in all formats if our authority to continue is withheld.
If you have any questions, please contact me or Michel Champagne, Vice President of Operations for
your area. Information on our services is available on our website at www.brighthouse.com.
Sincerely,
Diane Pickett Culpepper
cc: Kevin L. Smith, City Manager
Michel Champagne, Bright House Networks