HomeMy WebLinkAbout2010 09 23 Brighthouse Letter 2251 Lucien Way Diane Pickett Culpepper
Suite 320 Vice President SEP 2 z 2010
Maitland,FL 32751 Public Affairs & Government Relations
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NETWORKS
September 20, 2010
VIA FEDERAL EXPRESS
Mayor and Commissioners
City of Winter Springs
1126 East S.R. 434
Winter Springs, FL 32708
Dear Mayor and Commissioners:
This is to advise you of FIVE NEW HD channels coming on or after October 21, 2010, and of other
changes for Bright House Networks customers.
Bright House Networks is continuing its commitment to bring new technology and advanced digital
services to our community. To that end we have implemented new digital video delivery technology
known as Switched Digital Video (SDV). SDV is a robust bandwidth- management system that makes it
possible to offer more digital video programming services than before including new HD channels.
On or after October 21, 2010, the following NEW HD channels will be added to the Sports Pack and
delivered on the SDV system:
4,
• The Sportsman Channel HD, channel 1157
• Big Ten Network Extra Football Game 1 HD, channel 1192
• Big Ten Network Extra Football Game 2 HD, channel 1193
• Big Ten Network Extra Football Game 3 HD, channel 1194
• Big Ten Network Extra Football Game 4 HD, channel 1195
On or after October 28, 2010, the following services will be delivered on the SDV system:
Outdoor Channel, channel 101 BBC America, channel 153
Versus, channel 102 Sleuth, channel 154
Fox Soccer, channel 104 DIY, channel 166
ESPNNews, channel 111 MTV2, channel 173
Biography, channel 147 Fox Movie Channel, channel 178
G4, channel 150 Cooking Channel, channel 180
When delivered on the SDV system, the above channels will become bi- directional (or two -way) service
and will continue to be available to all Bright House Networks customers who subscribe to our digital
services and lease a digital set -top box or similar bi- directional device capable of supporting two -way
services.
City of Winter Springs
September 20, 2010
Page Two
However, the above channels will no longer be available to customers with a uni- directional (one -way)
retail television or other device who currently lease a Cab1eCARD from Bright House Networks. This
small number of impacted customers has been offered the option of obtaining a digital set -top box or
similar bi- directional device from Bright House Networks. In either case, such customers will not need to
replace their uni- directional retail device.
Other programming changes:
On October 10, 2010, Discovery Kids will be renamed The Hub and remain on channel 139.
Beginning October 21, 2010, The Sportsman Channel will be available in the Sports Pack and remain
on channel 118.
From time to time our agreements with cable channels and television stations come up for renewal.
While we do not anticipate any loss or disruption of service, regulations require us to notify you of the
possibility of losing programming. Please be advised, therefore, that our agreements with Antenna
Satellite, BBC America, Channel One Russia, E!, Encore, Encore West, Encore Action, Encore Drama,
Encore Love, Encore Mystery, Encore WAM, Encore WAM West, Encore Westerns, ETTV - Super, EWTN,
The Filipino Channel, Lifetime, MoviePlex, Style, Starz, Starz West, Starz Cinema, Starz Cinema West,
Starz Edge, Starz Edge West, Starz in Black, Starz in Black West, Starz Kids & Family, Starz Kids &
Family West, TV Japan, TruTV, The Weather Channel and Zap2It remain in effect on a month to month
basis, but we may have to cease carriage in all formats if our authority to continue is withheld. As well,
our agreement with AmericanLife TV Network expires on November 16, 2010, and we may have to cease
carriage in all formats if our authority to continue is withheld. We are working diligently at this time to
come to acceptable and fair terms with all of these channels.
Information on our services is available on our website at www.brighthouse.com. If you have any
questions, please contact me or Michel Champagne, Vice President of Operations for your area.
Sincerely,
kaiu,
Diane Pickett Culpepper
cc: Kevin L. Smith, City Manager
Michel Champagne, Bright House Networks