HomeMy WebLinkAbout2001 02 26 Informational A Phone Services and Costs
COMMISSION AGENDA
ITEM A
Consent
Informational X
Public Hearing
Regular
February 26,2001
Meeting
v(jj)
Mgr. / Dept.
Authorization
PURPOSE: The General Services Department wishes to inform the Commission of the results
of extensive research and evaluation of our phone services and costs, and the economic benefits
that were realized from those efforts.
CONSIDERATIONS:
· In November, 1999, the Florida League of Cities (FLC) invited Winter Springs to be part of a
pilot program in which the League would sponsor a service to assess phone services and
costs to determine if cost benefits could be realized.
· On December 14, 1999, a contract was executed between the city and the FLC which
engaged the services of Cost Recovery Services, Inc., (CRS) of Gainesville, as a sub-
contractor of the FLC, to evaluate phone services being received by the city, and the cost
history of each service. The contract called for CRS to receive 35% of any refunds for
overbillings which they recovered, and 35% of future savings demonstrated over a 24 month
period.
· Representatives of CRS determined the need of each service through consultation with
appropriate city staff, and researched ongoing costs through an exhaustive examination of
phone bills for several years.
· This effort continued through most of calendar year 2000, and eventually resulted in refunds
totaling $9,463.30, with a net gain to the city after payment of fees to CRS of$6.151.14.
FEBRUARY 26,2001
INFORMATIONAL AGENDA ITEM A
Page 2
. CRS also affected the correction of billing errors, removal of unwanted services, and the
implementation of the BellSouth Key Customer Program which projects gross savings of
$10,875.00 over a 24 month period, with a net gain to the city of$8,887.85.
. Beyond the 24 month period, the savings mentioned above will inure wholly to the city
because our obligations to CRS will be fully satisfied.
ATTACHMENTS:
CRS Final Report, dated January 25, 2001
~
~ co - 1 THlll-='. c;'=' COSTCHECKS
.1At'j-.<._,-1<J _ _' . _ _
3524751"3'::.1
P.01
Cost Recovery Services, LLC
a professional consulting service from The Florida League of Cities
2603 NW 13th Street #31 ]
Gainesville, Florida 32609
Phone 352-475-1061
Fax 309-210-3319
Emaill.ftillel.y@cs.com
FAX TRANSMITTAL
3 PAGES, INCLUDING THIS ONE
FAX TO 407-327-6694
January 25,2001
Ml". Gene DeMal'ie
Director of General Services
City of Winter Springs
1126 East S.R. 434
Winter Springs, FL 32708
Dear Gene:
Our telephone bill audit of the City is now complete and we are pleased to present to you
this final report.
REFLI)JDS FROM CORRECTION OF BlLLING ERRORS
Total refunds from telephone ve~dors $9,463.30
Total fees to Fla League of Cities forrefunds $1,312.16
Net gain to the Ci ty with respect to refunds $6, 151.] 4
FUTURE SA VlNGS (FOR A 24-MONTH PERIOD) FROM CORRECTIONS OF
BILLlNG ERI,{ORS, REMOVAL OF UNWANTED SERVICES, AND THE
IMPLEMENT A nON OF THE BELLSOUTH KEY CUSTOMER PROGRAM
Total projected 24-months'savings $.1 0,875.00
Total associated fees to Fla League of Cities .$-.L.2.8lJ..i
Net cost-savings to the City over 24 months $ 8,887.85
Please find the attached worksheet for additional details regarding specific refunds and
future savings.
Even though Our work, as begun, is complete, our contract term is 2 years. During this
time period, we may, in the course of our work with other clients, discover information
that could reduce the City's costs. Should that be the case, we would seek additional
refunds or present cost-sayjng proposals to you for approval.
, JAN-25-01 THU 17:00 COST CHECKS
3524751061
P. '32
It has certainly been a pleasure to work with you and your staff We value the City as a
client and appreciate the opportunity to help you reduc.e costs.
If you have questions or if we can be of service in the future, please don't hesitate to
contact us.
~K ~\
)~~~~
Reid F. Tillerv
.JuHr'i-L~-_1O J., I HU J. ( : 1010 CU::; I CHtO;l.::KS
/' <'t_
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'---------- ----
Vendor litem De~criDtion
lLQC,aJJ~hone SeJ:vice
B.E.LLSOUTH:
~e,eco~~:ii~:<~;~~~:ort ~~;j__ F5~~1-!
Total FLC fees inVOiced=~1 -i
or remaining to be I
invoiced
- ~-~---~ -------
24mth For For Invoicing
LS.. Refunds F.S. ! Status
I
-r-'----t-------..-----
i IOVOoicej
IP~~
~~voice II
~O.OO I I paid
I --I
, Invo~~J
$O~OO=~'= eai~_~
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,
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Refund of fed, will be on
state, city 5/1/00
407.327.7110 taxes bill
I
[:: Refund of fed,
state, city
407.365.8045 taxes
,
- M1 A nt:;,j~.:f.~n~~~~
I'I~"" "'''''''""'T61~''u""" \U^'Il;~
will be on
4/7/00
bill
will be on
3/29/00
bill
- jRefund of fed, will be on
Istate, city 4/7 /00
- 355A415 taxes bill
Overbilling on
PRI. Billed
certain USOCs
mo.to'I11O
when there is
a term
::-: 327..5750Iagreement.
Overbilling on
Megalink.
Billed one end
of circuit
mo-to-mo
when there is
a term
- ~,~1~-3C77agreemei1t.
t I ~rrr\llntc
- - - - ~..~-
2000 Key
Customer
Program. Will
the city sign a
1-yr
agreement?
Unused circuit
07-327-7110 disconnected
- ~~-----
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~-----l
EST
~!
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I
:-:-.-.:" RECOVERIES (REFUNDS + FS) :::
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_u__~
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~efunds
$1,969.56
$375.91
$315.90
$783.05
$5,472.06
$546.82
$0.00
$0.00
---------
---------
$9,463.30
$862.80
.;$5247'511-3'::.1
p _ '~13
$689.34
$0.00
,----- - ---_.-,-,
$171.12 $131.57
-- ---
$124.32
$342.96
$3,306.24
$390.00
$4,371.48
$1,306.08
----------
----------
$10,875.00
$20.338.30
.----- ~-------
$110.57
i Invoice
$274.07 $0.00 I -----E.aid
, --i-~~-- --==f~ ---
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11t1 a1t: ')') I ,lnvoice6!
----j~_$o.oo-l----e-ajd ~
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Iln~o~~de_ 6 i
! 1
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IBilled 3 of
$1.530.02 /24 months
I ,
; Invoice 51
$0.00 $457.~~~
-' I ; --1
-;======== =====:::==;=I------~
- $3.312.16 - $1,98-7.15 f~-~
. - I
$5,299.31 Total Fees -=-i ~
__ 26,0_~_;______~
_~~_ (oral recoverle~____J
$191.39
$0.00
$0.00