HomeMy WebLinkAboutAmeritek Orlando Inc. Advanced Support Group Plan B -1997 08 08
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AUG. 6.1997 4'01PM NO.66B P.3/3 ~ ,
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FLEXHOURS SUPPORT AGREEMENT d
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Ameritek Orlando, (nc. 's Advanced Support Group (hBl'8in albIr csJled ASG), agrees to sell advance service and support labor (RElXHourt) i:
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ji to be used by the customer In accordElnce witt) the following provisions: I"
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" 1. FlexHolJrs can be used fOf any lSelVice whlcll ASG provides.
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2 Requests for eTn!!rgency 5eJV1ce Will be guaranteed a four hour QIHiIte reapOnlse time, except due to circumstances beyond our I.
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;1 control. All ather set'Vices must be schetluled with th9 Service Dispatcher.
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'/ 3. An Accounting will be maintained of man hours purcl1ased and man hours used with a monthly status report pf1:lVided to the
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:1 customer IndIcating \Wfk performed and t1l9 Cllrrent balance ramainlng. Tlma col1StJTnfld will be posted to the costomers account'
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:1 in fifteen minute increments with a minimum of 1 % hmlrs fur each on.site vilsil
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4. Travel time will not be attarged Bgalnst the customer's l!ICCOunt unless the C!Jstomer speclncally requests emergency mwel to :
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," expaflte a repair or InstBfIatIon. SCandartf servicing area Is a 25 mne radlus frOm I~~Me 4 BTI~ Highway 50. Any point which ,I
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:1 rans outside of thIs servicing area Is subject to 15ft per mile tr1p fee from portal to portal ,
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'j 6. Parts or any other hardWBre necessery to implement a repair requested by the ~tomer wlll m1 be covered under this ,
" agreemmrt.. The customer will have the optlon ct prtI'Jidlng the part or hardWare to ASG for InstaJl~on or or purohaslng the Item ,
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1 from ASG at the quoted, discounted price. .,i
'I Maintenance prav;ded by ASG unciar this aglliKlment WIll be dU~'" NORMAl. BUSINESS HOU~S of Ameritek.. The NORMAL .,
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BUSINESS HOURS ct Atneritek shall mean the hours of 8:00 ,to 5:00 PM, Monday thnJ Fr1day, excluding Ameritek reoognized '.
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! holidays. Weekday overtime servfcs, If requested, will be cflarged to the customer's account at the rate of 2 times the current .,j
~ RexHour me.. Week.gnd overtime will be charged at :1 times the current TElte. I)
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" 7. When the cuttomer's acoount bslsnCQ dJDpl!i /:Ielow :2 hotmO. the cusfJ)m8T will be notified and given the option of purchasing ,:
II additional hour.;.
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Ii 8. CustDmElr agrees to purchase and pay for AexHounlln advance. The customer also agrees to pay Invoices for parts or hardware
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, wlthifT1(td~:t delivery of the item.
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: 9. In no avent shall ASG be liable for Ioas or profits Indl~ special, oonsequenUat or slmllar darmses arising out of any breach "
i of thf$ag~ement or obligation under this 3gJeefT1ar,t.
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10. ASG shall net be fMponsible for the loss cf any ccmputer f11!!S or loss of proflls due to the loss of flies, whether they bB data, ~
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" program, or system files for any reason, be It failure to backup, operator failure or system failure. e *-e pr -fOr 1't ~ nic:::CUl
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L Customer Account #: OR373 Datu: AUGUST 8, 1997 ~
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; Customer Name: CITY OF WINTER SPRINGS
" Address: 1126 EAST S.R. 434 Telephone #: 327~1800 i
II I ZipCD~!l: 32708 :1
II City: WINTER SPRINGS Facsimile f#: 327005131
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, Initial AexHour Plan # Purchase~:~;B " , "
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Special Notes: RENEWAL UPON 5H~R (1A,l.A.NCE ' , Connet Cost: $ 1nS.DD ' I
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Authorized Signi1tul'e. ~~' '.,' I'
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i Client Printed NanHt ]0(\0- I d " W, ~ Le/'n 0 r e... ASG Apprv'l Ii
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; , , Serving Central Florida Since 1976 ':
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. NO. 558 P.2/3
AUG. 5.1997 4:00PM
:Purchase Agreement Amentek Orlando, Inc.
151 Semoran Commerce Place
Apopka. FI- 32703
Telephone: 407.888.2.323
Advanced Support Group Fax: 407.886.6220
Computer EquIpment, Peripherals, Integration ServIces, & Software Portable Fax: 407.600.3097
BfLL TO SHIP TO:
MRS. JOANNE DALKA
CITY OF wrNTJ;R SPRINGS SAME
1126EASTS.R,434
WINTER SPRINGS. FL 32708
TEL 407-327-1800
FAX: 407-327-5131. OR 407-327-6912
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DATE SALES REP CUSTOMER ACCT# PURCHASE OfmER COO NET )(OA YS
Aug 6, 1897 LDS OR3733 X
QTY. PART ,. DESCRIPTION UNIT PR!CE TOTAL
1 PLAN 8 FL.EXHOUR AGREEMENT - 25 HOURS ~ 1,775,00 $ 1,n5.0Q
$ 0,00
$ 000
~ 0.00 $ 0.00
$ 0,00
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INSTALLATION
SUBTOTAL OR LEASING AMOUNT $ 1,775.00
SALES TAX RATE
SALES TAX ~ 0.00
JS.s~ ,orQ) Cv~, OWJt'- PURCHASE TOTAL $ 1,775.00
Authorized, igoature for\P\t1ct-.r3se
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Date: I Ameritek Orlando, Inc, Officer Acceptance
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w!Ill/lI1Q IllIyllltIM\odCllC\119. I3UoJet 1IIlt~ P*Y'" gf Aml!hl<n.llItm ~ ~llICIiao gf Bny ama'lOt due hera~dBf.ln l/1a -wor anY property &U/'QUant /lMlllI or 'n Illa an'lllI:II~ Of lr. ~"hlB aaal"&!
buywr. lndudlnUIM5lIIlBbNt BIlm1B)'a tBell, ~Bltter 0/ "Dlllll~ bt!lllJelClht Atr( QIMlOr<temnlli wlll be ggYIIfJIed by ROllda law Ilnd b11ld In 18110II County. F1or1dll,