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HomeMy WebLinkAboutDemandStar.Com, Inc. General Contract for Services -2000 02 09GENERAL CONTRACT FOR SERVICES This Contract for Services (this "Contract") is made effective as of October O1, 1998, by and between City of Winter Springs Purchasing Department located at 1126 E. State Road 434, Winter Springs, FL 327082715 and DemandStaz.com, Inc. of P.O. Box 600, Winter Pazk, Florida 32790-0600. In this Contract, the party who is contracting to receive services will be referred to as Winter Springs Purchasing, and the party who will be providing the services will be referred to as DemandStar. 1. DESCRIPTION OF SERVICES. Beginning on October O1, 1998, DemandStar will provide the services described in the attached "Proposal for Services" 2. PAYMENT FOR SERVICES. No compensation will be paid to DemandStaz except for fees incurred for optional services as outlined in Phase II, Proposal for Services. 3. TERM/TERMINATION. Either party upon 30 days written notice to the other party may terminate this Contract. 4. WORK PRODUCT OWNERSHIP. Any copyrightable works, ideas, discoveries, inventions, patents, products, or other information (collectively the "Work Product") developed in whole or in part by DemandStaz in connection with the Services will be the exclusive property of DemandStaz. 5. CONFIDENTIALITY. DemandStaz, and its employees, agents, or representatives will not at any time or in any manner, directly or indirectly, use for the personal benefit of DemandStaz, or divulge, disclose, or communicate in any manner any information that is proprietary to Winter Springs Purchasing unless so directed by Winter Springs Purchasing. DemandStaz and its employees, agents, and representatives will protect such information and treat it as strictly confidential. This provision will continue to be effective after the termination of this Contract. Upon termination of this Contract, DemandStaz will return to Winter Springs Purchsing all RFPs, bids, data, and addendums belonging to Winter Springs Purchasing that were used, created, or controlled by DemandStaz during the term of this Contract. 6. WARRANTY. DemandStaz shall provide its services and meet its obligations under this Contract in a timely and workmanlike manner, using knowledge and recommendations for performing the services which meet generally acceptable standazds in DemandStaz's community and region, and will provide a standazd care equal to or superior to Gaze used by service providers similaz to DemandStaz on similaz projects. 7. ENTIRE AGREEMENT. This Contract contains the entire agreement of the parties, and there are no other promises or conditions in any other agreement whether oral or written concerning the subject matter hereunder. This Contract supersedes any prior written or oral agreements between the parties. 8. SEVERABILITY. If any provision of this Contract will be held to be invalid or unenforceable for any reason, the remaining provisions will continue to be valid and enforceable. If a court finds that any provision of this Contract is invalid or unenforceable, but that by limiting such provision it would become valid and enforceable, then such provision will be deemed to be written, construed, and enforced as so limited. 9. VENUE. The laws of the State of Florida shall govern this agreement. Venue shall be in Seminole County, Florida. 10. ATTORNEY'S FEE. In the event of litigation the prevailing party shall be entitled to receive reasonable attorney's fees and costs. 11. TERMINATION FOR DEFAULT. The performance of the Agreement may be terminated by Winter Springs Purchasing in accordance with this clause, in whole or in part, in writing with a 30 day notice, whenever Winter Springs Purchasing shall determine that the contractor has failed to meet performance requirement(s) of the Agreement. 12. PERIOD OF AGREEMENT. Agreement shall be awazded fora 36-month term to begin upon the effective date of this agreement. 13. OPTION TO EXTEND. The performance period of any contract resulting from this solicitation may be extended upon mutual agreement between DemandStaz and Winter Springs Purchasing with no change in terms or conditions. Any extension of performance period under this provision shall be in one-year increments. Any agreement or amendment to the agreement resulting from this solicitation shall be subject to fund availability and mutual written agreement between Winter Springs Purchasing and DemandStaz. 14. EXERCISE OF OPTION. Exercise of option to extend term of contract: If Winter Springs Purchasing wishes to enter into an option period, 90 days prior to expiration of this contract Winter Springs Purchasing shall request from DemandStar their written statement of desire to enter into a 12 month extension of the performance period. 2 IN WITNESS WHEREOF, the parties hereto, by their duly authorized representatives, have executed this Agreement effective the day and year first written above. City Manager City of Winter Springs, ~ ~ , Winter Springs, FL By: ltil~~- ame " ~.-l~-l o u Da e ATTEST: WITNESS/ RK By: Authorized Signature ~ t-, o ,~ ~G~Pf-~e1~. ~i/ICt s Title CONTRACTOR - ~,. Name ~ ~ Cr Title 2 -p ate witness 3 Proposal for Services Introduction DemandStar is a Florida corporation that provides information services to government and private businesses. Specifically, our company provides fax-on-demand, fax broadcasting, database management, and Internet services. This proposal outlines services being offered to the City of Winter Springs Purchasing Department hereinafter referred to as "Winter Springs Purchasing". This proposal includes a description of these services, methods of delivery and fees for said services. PHASE I Vendor Database Management Winter Springs Purchasing agrees to forward an electronic file copy of its current vendor database to DemandStar, Inc. This information will be used to mail informational letters to all current Winter Springs Purchasing vendors. The vendors will be advised of the upcoming implementation of the Winter Springs Purchasing's DemandStar system. Included in the letter will be the following information: 1. Winter Springs Purchasing will no longer provide bid/RFP notification by postcard, letter, fax, a-mail, telephone or send vendors unsolicited bid packages. 2. Bid award or vendor participation information may no longer be given out over the phone by Winter Springs Purchasing staff. 3. Information about upcoming bids/RFPs may still be obtained at no cost to the vendor by: • Newspaper advertisement in the local paper • Postings at the WINTER SPRINGS PURCHASING Office • Via the Winter Springs Purchasing Internet site • Via the DemandStar fax-on-demand system 4. A description of the DemandStar fax-on-demand services. 5. A listing of information to be stored on the system including current procurement items, tabulation sheets, Winter Springs Purchasing policies and procedures, etc. 6. Instructions on how to use the DemandStar fax-on-demand system. DemandStar agrees to assume the reproduction and postage costs for the initial vendor mail-out described above. Should vendors wish to receive automatic notification of bids/RFPs via fax and/or a-mail, they will be invited to register with DemandStar in accordance with DemandStar's then current Pricing Schedule. This service will provide the vendor with immediate 4 ~~ notification of all new bids/RFPs developed by the Winter Springs Purchasing. They will then be allowed to order the bid/RFP package by regular U.S. mail, express mail, a-mail or via the Internet. Should Winter Springs Purchasing decide to bill vendors for bid/RFP packages, the vendor will receive an invoice for such documents from DemandStar along with the requested materials. (See Literature Fulfillment Services section). Note: Should other cities within the borders of Seminole County decide to participate in this program, registered vendors will receive bid/RFP notification services for those agencies at no additional yearly charge. Winter Springs Purchasing agrees to allow DemandStar to solicit by mail additional vendors for purposes of having them register with DemandStar for automatic bid notification services. DemandStar agrees to bear all cost of reproduction and mailing for these solicitation efforts. Any new vendors requesting to be added to the Winter Springs Purchasing bidders/vendors list shall be referred to DemandStar for registration into the database. DemandStar agrees to have new vendors registered within 48 hours of receipt of their information. Winter Springs Purchasing shall be given access rights to query the master vendor database via the Internet. No editing of the database shall be permitted by anyone other than DemandStar staff. Fax Broadcast Services Routine Broadcasts When a new bid/RFP is developed by Winter Springs Purchasing staff, a copy of the legal advertisement or announcement shall be sent via a-mail to mail(a~demandstar.com. DemandStar agrees to provide Microsoft WordTM templates or access to Internet-based templates to aid Winter Springs Purchasing staff in preparing the bid/RFP advertisements or announcements. Winter Springs Purchasing staff shall select the appropriate NIGP® commodity codes applicable to that particular project. The selected commodity codes shall be included with the copy of the bid/RFP information and e-mailed to DemandStar. The vendor database will be queried for vendors matching the desired commodity codes and a vendor broadcast list developed. Unless otherwise requested, the broadcast will be scheduled for the next business day following receipt of the new bid/RFP announcement by DemandStar. Because the fax broadcast is an automated procedure, no advance warning can be given to vendors who turn off their fax machines at night or whose phone number is the same as their fax number. These vendors will not be able to receive the fax broadcast. 5 The broadcast will be repeated on three successive nights or until at least 90% of the vendors selected have successfully received the information, whichever occurs first. Only numbers unsuccessful during the previous broadcasts will be retried on the subsequent broadcasts. Fax-on-Demand Services Phone Number: DemandStar will develop a fax-on-demand service for Winter Springs Purchasing. This service will allow Winter Springs Purchasing customers to obtain procurement information by fax 24 hours a day, seven days a week. The phone number customers will call to access the service will be (407) 975-0021. This phone number will be unique to Winter Springs Purchasing and no other county, city, or company's information shall be accessible from this number. Voice Prompts: Voice prompts for Winter Springs Purchasing's system are developed in cooperation with Winter Springs Purchasing management. Design and scripting will be done within the current programming parameters of our system. Winter Springs Purchasing shall be made aware of any special programming requirements and a cost estimate will be prepared prior to proceeding. Indexing Procurement Information: Information to be loaded onto the Winter Springs Purchasing system will be supplied to DemandStar in a Microsoft WordTM or compatible format. The information may be delivered on diskette or via a-mail to Information On Demand. All a-mail should be addressed to: mail(a,demandstar.com. Suggested information to be stored on the procurement system includes: 1. Current bids, RFPs, formal contracts and other solicitations 2. Vendor registration information 3. Award recommendation 4. Winter Springs Purchasing department codes and procedures 5. Miscellaneous forms Documents will be numbered according to the following scheme: Document # Description xxxx 1 The legal advertisement, bid invitation or RFP xxxx2 The entire bid package when made available for fax 6 xxxx3 The mail order request form for the entire bid/RFP package should it not be feasible to fax xxxx4 The bid tabulation sheet for that particular bid xxxx5 A list of all vendors who either picked up a bid package or were mailed one xxxx6 Any addendum to the original bid xxxx7 The award recommendation xxxx8 A list of all vendors who received the bid invitation/RFP via fax broadcast. Information includes date and time of transmission, and fax number dialed For example, for RFP-434 the bid tabulation sheet would be document # 4344. Documents are numbered using only numeric characters. No alpha characters will be used. New Information New information can be relayed to DemandStar in one of several ways: 1. By a-mail. Information can be sent via a-mail to: mail e,demandstar.com. 2. Via fax. Information can be faxed 24 hours a day to (407) 599-0008. New information will be loaded promptly onto the system upon receipt. Deleting Old Information In order to prevent vendors from trying to order out-of--date information, the indexes of available documents needs to remain current. This can be done in one of several ways: 1. Winter Springs Purchasing staff can simply line through out-of--date documents on the index and then fax the corrected index to DemandStar. 2. Winter Springs Purchasing staff could a-mail desired changes to DemandStar. 3. Winter Springs Purchasing staff could call DemandStar during normal business hours and advise which documents to delete. 7 Collect and Long Distance Calls No collect calls will be accepted by DemandStaz on behalf of Winter Springs Purchasing. Winter Springs Purchasing will not be billed for long distance calls for fax-on-demand or fax broadcasting services. Customer Service Technical support will be available from DemandStaz staff during normal business hours, 9:00 AM to 5:00 PM EST, Monday through Friday. Calls after hours will be dealt with during the next business day. Winter Springs Purchasing customers needing technical assistance with the system should be referred to the DemandStar office at (407) 975-0000. Internet Services Basic Information Posting and Update DemandStaz agrees to post a listing of Winter Springs Purchasing current procurement items on the Winter Springs Purchasing web site. Proper authoring rights must be granted to DemandStaz. If desired, DemandStaz will host the web pages particular to Winter Springs Purchasing on DemandStaz's own server. This would obviate the need for access through Winter Springs Purchasing's firewall. Information will be posted to Winter Springs Purchasing's site promptly by DemandStaz. PHASE II Literature Fulfillment Services Duplication DemandStar offers complete literature fulfillment services. If Winter Springs Purchasing should choose to have DemandStar print the bid/RFP packages, Winter Springs Purchasing will be in accordance with DemandStar's then current Pricing Schedule. If Winter Springs Purchasing elects to charge the vendor for the bid/RFP packages, any duplication fees will be charged to the vendor. Bid/RFP information to be printed will be sent via a-mail to mail@demandstar.com in a Microsoft WordTM format. Bid/RFP packages will be produced as requested by vendors. Postage and Handling Winter Springs Purchasing agrees to reimburse DemandStar for any postage required for materials sent on behalf of Winter Springs Purchasing. If Winter Springs Purchasing elects to charge the vendor for the bid/RFP packages, any postage fees will be charged to the vendor. For packages mailed to vendors on behalf of Winter Springs Purchasing, a handling fee will be assessed to the vendor. This handling fee will be added to the document and postage cost and will appear on the vendor's invoice. The Winter Springs Purchasing will not be assessed the fee. Vendor Invoicing DemandStar will invoice Winter Springs Purchasing vendors for materials processed by DemandStar. Each vendor invoice will list the date, requested bid package number and amount due. This invoice will be included with the requested materials. Fees will be payable by vendors upon receipt of the materials. Checks from vendors will be made payable to DemandStar. DemandStar agrees to process all request for materials promptly. Materials will not be withheld pending payment from vendors unless the requesting vendor has a past due balance older than 90 days. In such cases the vendor will be notified of the outstanding balance and advised they can either bring their account current or pick up the package from Winter Springs Purchasing offices. DemandStar will send vendor statements every 30 days up to 90 days. After 90 days the vendor will be notified that they will be unable to receive information by mail until their account is brought current. 9 -5