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Home My WebLink AboutESRI Customer Service Account Summary -2006 01 24 . RECEIVED MAR 1 3 2006 . · ESRI Customer Service, I have reviewed the Account Summary and (please select one): CITY OF WINTER SPRINGS OFFICE OF THE CITY CLERK [ _ I agree with the~, address, and license information you have on file as of November 02,2005. ~our records do not agree with the information shown in the Account Summary dated November 02, 2005. I have made changes to the Account Summary and I am sending the changes to you for your review. I understand that you may need to contact me if you have questions about these changes. o I would like to be contacted directly. Please call me at: Thank you, r<. \ ~TO(,\ Loc,l<.c",f"f- Name ( lease pnnt) LA t,' I i t~,/P~b(&'C. WOt'I<.s D; rtctor 1- 14 - ~OO (;. Title II Date GtJ ~~t Winre.~f ":".51 Orgam ahon name 11.LJLII ESRI Customer number Please fax this completed form and any changes to the Account Summary to Sharon at fax number (909) 307-3083, or at swhite@esri.com. Joanne Dalka Fr~: Sent: To: Subject: ccarothers@esri.com Saturday, December 24, 2005 6:04 AM Joanne Dalka ESRI Software Maintenance Follow Up Flag: Due By: Flag Status: Follow up Tuesday, January 03, 2006 12:00 AM Flagged Dear Joanne, Recently we sent you ESRI software maintenance quotation 25182606 for your forthcoming maintenance term. This correspondence is being sent as a courtesy to ensure that you received the quote. Please let me know if you did not receive the quotation or if you need another copy. We look forward to hearing from you when you are ready to renew your maintenance coverage. Sincerely, Charles Carothers ESRI - Customer Service Phone: 888-377-4575 x2428 Fax: 909-307-3031 E-mail: ccarothers@esri.com 1 enm 380 New York Street REDLANDS, CA 92373 Phone: 888-377-45752245 Fax #: 909-307-3083 Quotation Page 3 Date: 12/06/2005 Quotation Number: 25182606 Item Qty Product# Description Unit Price Extended Price BY SIGNING BELOW, YOU ARE INDICATING THAT YOU ARE AUTHORIZED TO OBLIGATE FUNDS FOR YOUR ORGANIZATION. DO NOT USE THIS FORM FOR ORDER ACTIVATION IF YOUR ORGANIZATION WILL NOT HONOR AND PAY AN INVOICE THAT HAS BEEN ISSUED AT YOUR DIRECTION WITHOUT ADDITIONAL AUTHORIZING PAPERWORK. To expedite your order, either attach a copy of this quotation to your purchase order when it is remitted to ESRI, or sign below and retum this quotation to indicate your acceptance. ESRI's address and fax number are provided on the first page of this quotation. If you have made ANY alterations to the line items included in this quote and have chosen to sign the quote to indicate your acceptance, you must fax ESRI the signed quote in its entirety in order for the quote to be accepted. You will be contacted by your Customer Service Representative if additional information is required to complete your request. If your organization is a US Federal, state, or local government agency; an educational facility; or a company that will not pay an invoice without having issued a formal purchase order, a signed quotation will not be accepted unless it is accompanied by your purchase order. If you choose to discontinue your support, you will become ineligible for support benefits and services. All maintenance fees from the date of discontinuation will be due and payable if you decide to reactivate your support coverage at a later date. By signing below, you are authorizing ESRI to issue a software maintenance invoice in the amount of: $ 1.3\':''-\.38 . . ~ ~ LW.P-- Sign ture of Authorized Representative JOr....nt\~ "bn....1 ~ Name (Please Print) ~'h){"rY\c__"-; 0(\ .....<;.("v; C~ 1);r. Title This quotation is valid for 90 days and is subject to your ESRI License Agreement. The quotation information is proprietary and may not be copied or released other than for the express purpose of system selection and purchasellicense. This information may not be given to outside parties or used for any other purpose without consent from Environmental Systems Research Institute, Inc. (ESRI). Any estimated sales and/or use tax has been calculated as of the date of this quotation and is merely provided as a convenience for your organization's budgetary purposes. ESRI reserves the right to adjust and collect sales and/or use tax at the actual date of invoicing. If your organization is tax exempt or pays state taxes directly, then prior to invoicing, your organization must provide ESRI with a copy of a current tax exemption certificate issued by your state's taxing authority for the given jurisdiction. Issued By: Mary Jo Weatherford Ext: 2245 [CSBATCHDOM] To expedite your order, please reference your customer number and this quotation number on your purchase order. .nm ESRllnc 380 New York Street REDLANDS CA 92373 SUBJECT: MAINTENANCE QUOTE DATE: TO: ORGANIZATION: 12/06/2005 Joanne Dalka CITY OF WINTER SPRINGS INFORMATION SVCS DEPT PHONE #: 407-327-1800 FAX#: FROM: FAX#: EMAIL: Mary Jo Weatherford 909-307-3083 PHONE #: 888-377-4575 Ext. 2245 mweatherford@esri.com Number of pages transmitted (including this cover sheet): 5 QUOTATION #25182606 Please find the attached quotation for your forthcoming software maintenance term. As you know, keeping your maintenance current entitles you to exclusive benefits that may include technical support, software upgrades, and User Conference registrations. If you choose to discontinue your maintenance, you will become ineligible for maintenance benefits and services. All maintenance fees from the date of discontinuation will be due and payable if you decide to reactivate your coverage at a later date. This quote has been prepared using new ArcGIS 9.1 licensing guidelines. At 9.1, Arclnfo will include the functionality and data from ArcScan, ArcPress, Maplex, and StreetMap; ArcEditor will include the functionality and data from ArcScan, ArcPress, and Streetmap; ArcView will include the functionality and data from ArcPress and Streetmap; ArcGIS Engine will include the functionality and data from StreetMap; and ArcGIS Server will include the functionality and data from StreetMap. Due to these changes, these extensions are no longer itemized in maintenance quotes because coverage will be included with the maintenance fee for the core product. Customers who have multiple copies of some ESRI products may have the option of supporting some of their licenses with secondary maintenance. Secondary maintenance entitles users to software upgrades and technical support through a primary license. Users must support at least one primary license for every ten copies of each version of a product (e.g., ArcView 3.x licensing is regarded as separate from ArcView 9.x). Please contact Customer Service to find out more about the availability of secondary maintenance. If you are using ESRI products that are at previous versions, or if you have software that is not currently covered by one of our programs, please contact us for information about the different options that are available to you. .nm ESRllnc 380 New York Street REDLANDS CA 92373 Do you need training? You can get affordable ESRI software training for your entire organization with a subscription to ESRI Virtual Campus. To find out how, visit the campus: http://campus.esrLcom/campus/catalog/subscriptions If you have any questions or need additional information, please contact Customer Service at 888-377-4575. ESRI Customer # 124611 November 02,2005 Subject: ESRI licensing and maintenance contact verification Dear Joanne Dalka, ESRI would like to thank you for selecting our technology and allowing us the opportunity to provide your organization with quality products and services. Please take a few minutes to review the attached Account Summary and confirm the accuracy of the information. Verifying this data now can help prevent a future lapse in maintenance coverage due to record discrepancies. Your participation in ESRI's software maintenance programs contributes to the significant research and development efforts that enable ESRI to deliver quality, industry proven software. In addition, maintenance may also entitle you to the following advantages: . Technology upgrades and updates . Technical support and developer support . Limited registrations to the ESRI International User Conference . Beta Program eligibility . Subscriptions to ArcNews and ArcUser While reviewing the information in the Account Summary, please keep in mind that the form includes all of your licenses, even those that you may not have installed, and licenses for which you may have discontinued maintenance. The current status of each license is indicated in the Expiration Date field. Only the appropriate licenses will be included in your next software maintenance quotation. If you agree with the contact, address, and licensing information shown in the Account Summary, please either fill out the short form on the last page of the Account Summary and fax it to my attention at 909-307-3083, or send me an email noting your company name and ESRI customer number, stating that you agree with the information shown. If you find any discrepancies in the information, please make your corrections to the Account Summary and send the corrections with the short form to my attention. If you need additional information, do not hesitate to contact me at 888-377-4575 ext. 11-1399; via fax at 909-307-3083; or bye-mail at swhite@esri.com. Sincerely, Sharon White ESRI Customer Service ESRI380 New York St., Redlands, CA 92373-8100, USA. TEL 888-377-4575' FAX 909-793-4801 . E-MAIL service@esri.com'WEBwww.esri.com enm 380 New York Street RED LANDS, CA 92373 Phone: 888-377-45752245 Fax #: 909-307-3083 Quotation Date: 12/06/2005 Quotation Number: 25182606 CITY OF WINTER SPRINGS INFORMATION SVCS DEPT 1126 ESTATE RD 434 WINTER SPRINGS FL 32708 Attn: Joanne Dalka Send Purchase Orders To: ESRI, Inc. 380 New York Street Redlands, CA 92373-8100 Attn: Mary Jo Weatherford Please include the following remittance address on your Purchase Order: ESRllnc. File #54630 Los Angeles, CA 90074-4630 Customer Number: 124611 Item Qty Product# Description Unit Price Extended Price IF YOU HAVE ANY QUESTIONS REGARDING YOUR MAINTENANCE QUOTATION, PLEASE CONTACT CUSTOMER SERVICE AT 888-377-4575 10 87194 MAINT,PRIM,AV,CU ArcView Concurrent Use Primary Maintenance Start Date: 03/10/2006 End Date: 03/09/2007 Hardware Platform: WINDOWS NT-INTEL 700.00 700.00 20 1 87195 MAINT,SCNDRY,A V,CU ArcView Concurrent Use Secondary Maintenance Start Date: 03/10/2006 End Date: 03/09/2007 Hardware Platform: WINDOWS NT-INTEL 500.00 500.00 30 87195 MAINT,SCNDRY,A V,CU ArcView Concurrent Use Secondary Maintenance Start Date: 11/10/2006 End Date: 03/09/2007 Hardware Platform: WINDOWS NT-INTEL 164.38 164.38 This quotation is valid for 90 days and is subject to your ESRI License Agreement. The quotation information is proprietary and may not be copied or released other than for the express purpose of system selection and purchase/license. This information may not be given to outside parties or used for any other purpose without consent from Environmental Systems Research Institute, Inc. (ESRI). Any estimated sales and/or use tax has been calculated as of the date of this quotation and is merely provided as a convenience for your organization's budgetary purposes. ESRI reserves the right to adjust and collect sales and/or use tax at the actual date of invoicing. If your organization is tax exempt or pays state taxes directly, then prior to invoicing, your organization must provide ESRI with a copy of a current tax exemption certificate issued by your state's taxing authority for the given jurisdiction. Issued By: Mary Jo Weatherford Ext: 2245 [CSBATCHDOM] To expedite your order, please reference your customer number and this quotation number on your purchase order. enm 380 New York Street REDLANDS, CA 92373 Phone: 888-377-45752245 Fax #: 909-307-3083 Quotation Page 2 Date: 12/06/2005 Quotation Number: 25182606 Item Qty Product# Description Unit Price Extended Price Subtotal Shipping & Handling Estimated Tax Total 1,364.38 0.00 0.00 $ 1,364.38 This quotation is valid for 90 days and is subject to your ESRI License Agreement. The quotation information is proprietary and may not be copied or released other than for the express purpose of system selection and purchase/license. This information may not be given to outside parties or used for any other purpose without consent from Environmental Systems Research Institute, Inc. (ESRI). Any estimated sales and/or use tax has been calculated as of the date of this quotation and is merely provided as a convenience for your organization's budgetary purposes. ESRI reserves the right to adjust and collect sales and/or use tax at the actual date of invoicing. If your organization is tax exempt or pays state taxes directly, then prior to invoicing, your organization must provide ESRI with a copy of a current tax exemption certificate issued by your state's taxing authority for the given jurisdiction. Issued By: Mary Jo Weatherford Ext: 2245 [CSBATCHOOMj To expedite your order, please reference your customer number and this quotation number on your purchase order. - .. \0 c..-. 0 0 0 - N --- (!) r- OIJ N ro --- ~ - ~ ~ o t:: o 0.. (!) ~ t' I tI.l ,jJ s:: i r-I ,jJ -r! ~ Iil I-l ~ o ,jJ III ::l U H II'. tI.l Iil ... ... ID ~ N ... I s:: o -r! ,jJ @~e. 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