HomeMy WebLinkAboutJarvis Service Agreement - 1986-1987 08 12::.
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THE OTHER PHONE COMPANY
FULL SERVICE WITH ALL LABOR AND PARTS.
CITY OF WINTER
1026 S.R. 434
WINTER SPRINGS,
SPRINGS
FLORIDA 32708
SERVICE AGREEMENT
JARVIS CORPORATION
474 S. NORTH LAKE SLVD., #1008
ALTANIONTE SPRINGS, FLORIDA 32701
EFFECTIVE DATES FROM 76/~/~6 THROUGH I4/~'$/~ INCLUSIVE.
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9- $
ONE EZ-1 ELECTRONIC TELEPHONE SYSTEM AND ALL ASSOCIATID
PERIPHERAL EQUIPMENT (EXCZUDING CUSTOMER-PROVIDID AND
INSTALLED ANSWERING MACHINES).
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JARVIS CORPORATION AND THE UNDERSIGNED, BY SIGNING THIS AGREEMENT, AGREE AND INTEND TO
BE BOUND BY THE TERMS HEREOF, INCLUDING THE TERMS AND CONDITIONS ON THE REVERSE SIDE OF
THIS AGREEMENT WHICH ARE MADE PART OF THIS AGREEMENT.
.••.•• .
ADDRESS SAME AS ABOVE CUSTOMER
NAME City of Winter Springs CUSTOMER
NAME
ADDRESS 1 6 East S . 434 ADDRESS
CITY, STATE to S r S F 32703 CITY, STATE
AUTHORIZED
SIGNATU AUT RIZED
SIGNATURE AUTHORIZED
SIGNATURE
TITLE FIELD OPERATIONS MANAGER TITLE
it Mana er TITLE
DATE 8/1256 DATE ~ ~ DATE
UC STOMER COPY
TERMS AND CONDITIONS
1. PERFORMANCE -Jarvis Corporation ,herein referred to as Jarvis,
agrees to provide the services checked on the reverse side hereof for
the equipment described on the reverse side of this Agreement so long
as Customer shall not be in default of any provision of this or any other
agreement between the parties hereto. Furnishing of labor and parts
shall include the labor and parts required to repair or replace equip-
mentwhich has become defective through normal wear and usage, but
shall not include the repair or replacement of equipment which has
otherwise become defective through circumstances not in the control of
Jarvis, including, but not limited to, damage caused by accidents, physi-
calabuse or misuse of equipment, acts of God, fires, lightning, water,
or other storm related damages. Jarvis, will provide labor and material
for relocation, rearrangement, addition to, or removal of equipment
for additional charges in accordance with Jarvis, current rates forsuch
services.
2. SERVICE STANDARDS -Services will be performed by Jarvis, in ac-
cordance with these standards: (1) only factory authorized parts will
be used where applicable; (2) in all other cases, parts of equal or
better quality will be used; (3) the equipment will not be subject
to mechanical abuse; (4) routine maintenance procedures prescribed
by Jarvis, for the equipment will be followed and -the equip-
ment adjusted as often as required; (5) all work will be done by
qualified Jarvis, personnel.
3. TIME AND PLACE OF SERVICE -Service work shall be performed at
the location of the equipment whenever possible or at the Jarvis,
Service Center as appropriate. Routine maintenance will be per-
formed during normal working hours - 8:00 A.M. to 5:00 P. M., Mon•
day through Friday except holidays. All other service work requested
or required will be performed on a 24 hour day, 7 day week, 52
week year basis. Jarvis, will respond to ~~OUT OF SERVICE" (emergency)
calls within two (2) hours of notification and to other calls within
twenty-four (24) hours. ~~OUT OF SERVICE" is defined as the
Customer being unable to place and/or receive tails through the
switching equipment.
4. CUSTOMER AGREEMENTS -Customer agrees to provide authorized
Jarvis, personnel with all pertinent information related to the Ser-
vice Agreement and reported malfunction and afford them free and
open access to the equipment; and agrees to furnish heat, light, and
power required for the performance of this Agreement. Customer
agrees that no UNAUTHORIZED service, additions, deletions, relo-
cations, or rearrangements will be made to the equipment under
this Agreement. UNAUTHORIZED is defined, for purposes of this
Agreement, as any service or work performed by other than an au-
thorized Jarvis, employee. Customer agrees that neither it nor its
affiliates will contract with Jarvis, employees or representatives
with regard tothem directly performing services similarto those outlined
herein for the Customer for the duration of this Agreement and
for one year after its termination. Customer agrees that Jarvis, shall
be the Customer's sole agent to represent Customer in any and all
dealings; with any telephone company and governing regulatory
agencies servicing Customer and Customer agrees to provide such
telephone company and agencies with a letter appointing Jarvis,
such agent.
5. PAYMENTS -Payments set forth on the reverse side of this Agreement
shall be due and payable beginning with the effective date of this A.gr.~em^nt
and contracted for intervals thereafter. Customer shall rc imburse Ja:-, k,
forall propertytaxes, Sales and use taxes, excise taxes, and c~ti ~:: i:.:,:a
or assessments now or hereafter imposed by or under the auC:critj cr cmy
Federal, State or local law, rule, or regulation with rest.-ect to this
Agreement, except Federal Income and Profits taxes en Jarvis, c~:ui State
Income and Franchise taxes on Jarvis. This Ser Agreement
shall be automatically renewed at the prevailing to rom year
foyear unlessthe Customer shall advise Jarvis, in writing o s i ention tom
cancel this Agreementpriortosixty(60)daysbeforeexpiration fanyone
year term. In the event thatthe customer elects to cancel this Agreement,
a complete inspection and renovation if necessary of the system
must be conducted prior to a new service contract being issued. This
will be at the customer's expen<_e. When so renewed, the maximum increase
in the payments will not exceed the Ja ruts, prevailing rate for similar services
to other customers.
6. ADDITIONAL EQUIPMENT -Equipment added by Customer will auto-
matically be added to this Agreement after ninety (90) day warranty
period covering such equipment. Removals of equipment will be
deleted from this Agreement on the following month of effective cut off
date. Charges and credits will be on a pro-rated basis for the remaining
Term of the Agreement as stated on the reverse side of this
Agreement. Charges and credits become due and payable upon the
effective date of the change.
7. DEFAULT - In the event of a material breach of this Agreement,
either party may cancel. Jarvis, shat! in no event be liable for any
special or consequential damages, for loss, damage, or expense
directly or indirectly arising from Customer's inability to use the
equipment either separately or in combination with any other
equipment or from any other cause. In the event of default all
unused portion of monies paid are reimbursed.
8. PRIOR NEGOTIATIONS -This contract constitutes the entire agree-
ment between the parties hereto and shall supersede all prior
offers, negotiations, and agreements.
9. APPLICABLE LAW -This Agreement is made in the State of Virginia
and is to be governed by and construed in accordance with the laws
of that State.
10. GENERAL -Jarvis, shall not be liable for; and the Customer hereby
assumes and will indemnify and save Jarvis, harmless from any loss
or damage arising out of the maintenance, operation or use of the
equipment or any test equipment except such as may originate from
the negligence of Jarvis or its representatives.
All test and maintenance equipment and all tools furnished by
Jarvis, shall remain the property of Jarvis, and may be removed by
Jarvis at any time.