HomeMy WebLinkAboutSeminole Office Products - 1999 09 30
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EQUIPMENT LOCATION
......"City Clerk ,.
.... CUSToMER NAME
.:. t126'East.State Road 434 ..
ADDRESS'.::':;;':. .
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. ADDRESS
. - ..' ~ . .: . .
, ROOM/SUITE.#.
. Winter Springs
CITY
FL
COUNTY .
.":'3'2708
FL
32708 ..
"~' .:., "
STATE
. Zip.'..
'. ROOMlSurrE #
.Winter Slprings
CITY.
,COUNTY
STATE
ZIP'
09/28/99 I (407)327:-1800 I .' . T EW2239 IAndrea Lorenz~~1
~ . ," '- -...... Ltiaces 407'-327
l . DATE . I PHONE NUMBER ..: . . I PURCHASE ORDER NUMBER.:-f . CONTRACT NUMBER I . CONTACT PERSON JI
.. -. .., & Joanne Da lka .407-371-
QUANTITY EQUIPMENT DESCRIPTION. SERIAL NUMBER RATE PER YR "'\
1 Panafax UF885 System ID#9422 .01990800147 $225.00
.
,.
.. ** Second Year maintenance **
*This contract does not include consumables such as,
.
image drum unit, toner, and paper: ..
CUSTOMER SERVICE AGREEMENT Ol?TIONS ZONE SUB-TOTAL
(CHECK ONE) . ..
D. EXTENDED:, '''IZ$J'''' eVER;THING D I (0-25 ';'L):n (26-50 Ml.rlll (50+ ML)
BASIC WARRANTY"'''" :'. '.if BUT D D D ZONE CHARGES
. . . .... . .; PAPER
. INCLUDES - COPIES PER - PLUS - PER COPY EXCESS TOTAL
. BILLING CYCLE ANNUAL [gJ MONTHLY D.' OTHER. - % SALES TAX.
- DATES OF AGREEMENT
THIS CSA RUNS FROM 09/28/00 UNTIL 09/27/01 ~RANDToTAL
METER READINGS This is NOT a bill.
- = You will receive an invoice.
ENDING BEGINNING TOTAL COPIES
595~
Of'
597~
AUTHORIZED SIGNATURE TITl:'ECi ty Manager
DATE 09/30/99
I HAVE READ AND AGREE WITH ALL E TERMSAND CONDITIONS ON THE FRONT AND REVERSE OF THIS FORM.
THANK You FOR YOUR BUSINESS
Rev 8/98
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eiid~'Wlirraiity Piw.:Base CSA chargeS and:copier meter/usage charges are billed monthly in arrears for
.... "~ijiiri~nt:that has' not previously ~n maintained by SOP service technicians until such equipment has been . ..
';tioii/~dards bySOP at'the nonnal charges for such necessary inspections and repair. Ifpayments for.chargeS'
'i:'sop'hiiS~theright to refuse service or supplies initil the account is brought current . .. .' . .
p~.~YE,~!~":~M~m~\"~"'1~'""'~'~~:;)~{~' ';).~~,?':.~.' . .. .. ..: . .. .... . .. .
The ~i~providedunderW.~;~~;~~;~~,)tlo~S9fthl~;~ment shall tnclude Preventive Matntenance Inspections (PM). PM's may be made tn conjunction with
a routine or emergencyservice;QJl:bY:'~OIYseiViCetecliiiiciiii1s""AII service calls made under the terms and conditions of this agreement shall be made between the
hours of8:otrAMand 5:00PM;:MiJnday:{thfuughF,riday;~C1uding holidays. .
BASIC'.T:"'~;~i';::..';..:':~~~~~;fi~~?~;~[;::;j:::;X;~g:!~;i~::\;'\':::,.. . . ." .
. The Basic CSAfo(c<\piers inCl~~#,f,~~:.p,~.a."~,I#i;~~#sarY.to maintain ~vered equipm~nt in optimum.oPerating condition. It excludes all supply items (toner.
. dcveloper,drums;m~ters,fuser:roll~d~~SCl"(~IJ/rM,~~I~i:~maccessory kits, color copy kits and paper.) ,:... .:..'. .
EXTENJ)ED *~RRAN.'h,;,,),~I~!",...,.:.;\~);':~f':')i.:::!~/'. ..'.... . . ...... ..' .... . , '.
.The extendedWlimintyforplaiit.;pa~;!IlI:d~therTl}a1fa~i!riileS, typewriters and other miscellaneous equipment includes all parts and labor necessary to maintain
Covered equipment in' optimuJn~~pei8ilon C(j~diti~n>.it .e~cluiIes all con sum abies (ribbons, correction tape, oil, etc.) imaging units, tyPe elements, shredder motors and
cutter heads. ... .:.... .... .... .. .'~'.,:;~;;;:i"; .... '-, ... ... . . .. .
EVERYTHING BUT PA~ER{EBP) .....
The EBP CSA for copiers inCludes 81l'parts; labOr and supplies (including drum, black toner & developer) necessary to maintain covered equipment in optimum
operating condition. It excludes only.colorcopy kits, staples and paper.
GUARANTEE .. . . ' .
SOP guarantees to maintain covered equip.ment in optimum operating condition for a period of five (5) years or 2,000,000 copies (whichever occurs first) as long as
equipment is covered by one of the above CSA. plans continuously during this period. This guarantee is void if customer fails to'renew the CSA at any time during this
period.
RETROFITS
SOP shall also provide, without additional charge, any retrofits made available to SOP by manufacturers anil deemed necessary for the proper operation of covered
equipment. All retrofits made available to SOP by manufacturers and considered optional (such as field upgrades or additional accessories) shall be billed to Customer
at the appropriate rate for such retrofits.ifthe Customer authorizes such retrofits to be made to covered equipment. Addition of such retrofits or accessories may.
increase the annual rate for covered equipment and will be billed at the time of completion of the retrofit
LOANERS ... , . .. .
When a covered system is expected to be out ofserviee for a period of 48 hours or more: SOP may, at its discretion's, provide the Customer a loaner machine at no
additional charge. The loan may not necessarily be the same make or model as the covered equipment, however, SOP will attempt to provide comparable features and.
capabilities. . . .'
ZONES
. .
All calls made under the tenns and eonditionsofthis agreement shall be made on the premises of the Customer or. if the Customer so chooses, he may bring the
.covered equ.ipment to SOP for repair.. Should covered equipmeni be moved to aloestion iri a more distant zone the annual rate for the covered equipment shall be
adjusted according to the following schedule: . . . ... . . . .
. Zone I (0-25 Miles) Standard Rates
, Zone 2 (26-50 Miles) Add 10% to Standard Rates
Zone 3 (50+ Miles) Add 20% to Standard Rates
MISUSE/ABUSE .
This agreement shall not apply to repairs made n~sary by accident, misuse, abuse, neglect, theft, riot, vandalism, fire, water. electrical power .
failure or surges or any other casualty or act of God or to repairs made necessary by service perfonned by other that SOP service technicians. Charges for repair or
replacement due to any of the aforementioned shall be billed at nonnal rates to the Customer.
TRANSFERnREBATE . .
This agreement includes all applicable local, state. or fedenil taxes. This agreement is not transferable. This. agreement eoyers only the equipment described on the
front of this fonn or attached sheets {if necessary) and does not include any accessories not listed herein. Should the Customer upgrade systems with SOP, the unused
portion of this agreement shall be credited to the Customer based on elapsed time or used l:Opy volume, whichever is greater. This agreement constitutes the entire
agreement between SOP and the customer. .