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HomeMy WebLinkAbout2010 05 13 Mail Received from Brighthouse 2251 Lucien Way Diane Pickett Culpepper RECEIVED Suite 320 Vice President MAY 1 0 2010 Maitland,FL 32751 Public Affairs & Government Relations G CITY OF W:NTER SPRINGS Tel 407 - 215 -5520 OFFICE OF THE CITY CLERK Fax 407 - 215 -5536 C: M 1 ce,1cM)C__ bright house NETWORKS • May 6, 2010 VIA FEDERAL EXPRESS Mayor and Commissioners City of Winter Springs 1126 East S.R. 434 Winter Springs, FL 32708 Dear Mayor and Commissioners: This is to advise you of great NEW programming choices coming on or after June 8, 2010, on Bright House Networks, including 4 NEW HD Channels! Bright House Networks is continuing its commitment to bring new technology and advanced digital services to our community. To that end, we have implemented a new digital video delivery technology known as Switched Digital Video (SDV). SDV is a robust bandwidth- management system that makes it possible to offer more digital video programming services than before, including new HD channels. New HD services - The following new HD channels will be added on the SDV system: • FOX Soccer Channel HD, channel 1159 • Nat Geo WILD HD, channel 1355 New Sports Pack services — The following new channels will be added on the SDV system: • FOX Soccer Plus, channel 114 • FOX Soccer Plus HD, channel 1160 When delivered on the SDV system, the above channels will become bi- directional (or two -way) service and will continue to be available to all Bright House Networks customers who subscribe to our digital services and lease a digital set -top box or similar bi- directional device capable of supporting two -way services. However, the above channels will no longer be available to customers with a uni- directional (one -way) retail television or other device who currently lease a Cab1eCARD from Bright House Networks. This small number of impacted customers have been notified directly about the changes and offered the option of obtaining a digital set -top box or similar bi- directional device from Bright House Networks. In either case, such customers will not need to replace their uni- directional retail device. City of Winter Springs May 6, 2010 Page 2 Other Programming Changes: On June 8, 2010, WVEN (Univision) HD will become available on channel 1018, in time for the World Cup soccer finals. WVEN (Univision) will continue to be available on channel 18. Also, on June 8, 2010, FOX Movie Channel will become available as part of the Digital Movie Pack on channel 178. The Digital Movie Pack is available at $4.99 per month. On June 30, 2010, News & World on Demand will be renamed History and Nature on Demand and remain on channel 301. Information on our services is available on our website at www.brighthouse.com. If you have any questions, please contact me or Michel Champagne, Vice President of Operations for your area. Sincerely, . b_r)_.rvuz j Diane Pickett Culpepper cc: Kevin L. Smith, City Manager Michel Champagne, Bright House Networks