HomeMy WebLinkAbout2016 09 26 Consent 301 Annual Cisco Smartnet Maintenance AgreementCOMMISSION AGENDA
ITEM 301
Informational
Consent
X
Public Hearings
Regular
September 26, 2016 KS JD
Regular Meeting City Manager Department
REQUEST:
The Information Services Department requests Commission approve the renewal and
payment of the annual Cisco Smartnet maintenance agreement thru Veytec, Inc., in the
amount of $31,217, utilizing State of Florida Contract # 43220000 - WSCA -I4 -ACS, and
authorize the City Manager and City Attorney to prepare and execute all necessary
documents.
SYNOPSIS:
The City's data and phone network operates on Cisco network equipment. The annual Cisco
Smartnet maintenance agreement is due to be renewed for the upcoming year. Quotes were
solicited and 3 responses were received. Veytec was the lowest and best quote. Information
Services requests authorization for renewal and payment of the annual Cisco Smartnet
maintenance agreement in the amount of $31,217 (utilizing State of Florida Contract #
43220000 - WSCA -I4 -ACS) and for the City Manager and City Attorney to prepare and
execute all necessary documents.
CONSIDERATIONS:
The City's data and phone network is dependent upon the various Cisco network
components such as switches, routers, servers, software, access points, and firewalls. To
ensure maximum network uptime and minimize interruptions to City operations, all of our
critical equipment is covered under various maintenance and support agreements.
Our Cisco Smartnet agreement coverage ensures that we have access to 24/7 top level
technical support as well as replacement parts on a 4 -hour response basis. The annual
Smartnet maintenance agreement for our Cisco equipment is due to be renewed for the
Consent 301 PAGE 1 OF 2 - September 26, 2016
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