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HomeMy WebLinkAbout2012 10 08 Consent 203 Wireless Air Card Services COMMISSION AGENDA     Informational Consent X ITEM203 Public Hearings Regular       October 08, 2012KSCD Regular MeetingCity ManagerDepartment         REQUEST: The Police Department requests Commission approval to piggy-back off the Western States Contracting Alliance (WSCA) contract #1907 with the State of Florida for wireless air card services for the Police Department's laptop computers, the expenditure of FY12/13 budgeted funds in the amount of $38,808 and to authorize the City Manager and City Attorney to prepare and execute any and all applicable documents.  This contract is good through October 31, 2016 and we seek approval to use it through its lifetime.   SYNOPSIS: The Police Department laptops require wireless communications connectivity to a variety of entities.  The WSCA contract is available through the State of Florida for wireless air card services providing the best monthly rates available.  The Police Department requests authorization to use this contract through its lifetime, to expend FY12/13 budgeted funds totaling $38,808 and to authorize the City Manager and City Attorney to prepare and execute all required documents.   CONSIDERATIONS: Police Department laptop computers require wireless connectivity with the Communications Center, The Florida Department of Law Enforcement (FDLE), the Department of Highway Safety and Motor Vehicles (DHSMV), and all other jurisdictions within our Region on a 24-hour/7-day a week schedule.  Wireless air card service is required as a recurring expense in the amount of $38,808 annually.  This service allows for the dispatching of calls for service, transmission of law enforcement sensitive information, and day-to-day operations of the Police Department such as report writing and exchange of information.     Consent 203 PAGE 1 OF 2 - October 08, 2012 FISCAL IMPACT: All funding will come from approved budgeted FY12/13 funds in the amount of $38,808 under Police Department line code 2116-54110. COMMUNICATION EFFORTS: This Agenda Item has been electronically forwarded to the Mayor and City Commission, City Manager, City Attorney/Staff, and is available on the City’s Website, LaserFiche, and the City’s Server. Additionally, portions of this Agenda Item are typed verbatim on the respective Meeting Agenda which has also been electronically forwarded to the individuals noted above, and which is also available on the City’s Website, LaserFiche, and the City’s Server; has been sent to applicable City Staff, Media/Press Representatives who have requested Agendas/Agenda Item information, Homeowner’s Associations/Representatives on file with the City, and all individuals who have requested such information. This information has also been posted outside City Hall, posted inside City Hall with additional copies available for the General Public, and posted at five (5) different locations around the City. Furthermore, this information is also available to any individual requestors. City Staff is always willing to discuss this Agenda Item or any Agenda Item with any interested individuals.   RECOMMENDATION: Approve the use of the WSCA contract #1907 with the State of Florida for wireless air card services for the Police Department's laptop computers through its lifetime, the expenditure of budgeted funds in the amount of $38,808 and to authorize the City Manager and City Attorney to prepare and execute any and all applicable documents.  ATTACHMENTS: A- 2013 WSCA contract with rates Consent 203 PAGE 2 OF 2 - October 08, 2012 Verizon Wireless Pricing Sheet Western States Contracting Alliance (WSCA) Contract for Services #1907 WSCA Nationwide for Government Share Calling Plans Unlimited National Mobile to Mobile and Night & Weekends Minutes No Domestic Roaming or Long Distance Charges Per-Minute Monthly Anytime WSCA Discount Unlimited Push Rate After Voice Minutesto Talk No additional discounts apply Allowance 0$15.99* N/A 100$23.68$2.00 $0.25 200$26.94 $2.00 Data Sent or Received $1.99/ MB or per data package** 100 Messages Included (Text, Picture and Video) Unlimited Messages $12 additional monthly access per line (Text, Picture and Video) Current coverage details can be found at www.verizonwireless.com. See attached Calling Plan and Feature Details for important information Notes about calling plans, features and options.*The $15.99 zero access plan can only be 50% of an accounts total share lines. **3G Smartphones and 3G Data Multimedia Phones require a data package. WSCA Nationwide for Government Calling Plans Unlimited National Mobile to Mobile and Night & Weekend Minutes No Domestic Roaming or Long Distance Charges Monthly Access Fee Monthly Access Fee Per-Minute Friends & Monthly Anytime Non-Shared Minutes Shared Minutes Rate After Family Voice Minutes Allowance (Up to 10 numbers) Monthly Access Fee with a 23% WSCA Discount 400 $35.88$27.63$38.45 $29.61Not Included $0.25 600 $52.56 $40.47$55.12$42.44 Included* 1000 $67.94 $52.31$70.50 $54.29 Data Sent or Received $1.99/ MB or per data package** 100 Messages Included (Text, Picture and Video) Unlimited Push-to-Talk $2.00 Unlimited Messages $12 additional monthly access per line (Text, Picture and Video) Notes: Current coverage details can be found at www.verizonwireless.com. See attached Calling Plan and Feature Details for important information about calling plans, features and options.*Friends & Family eligibility varies on selected calling plan. ** 3G Smartphones and 3G Data Multimedia Phones require a data package 1 Verizon Wireless offers this pricing utilizing the terms and conditions of the Western States Contracting Alliance (WSCA) Master Service Contract #1907, Addenda and Attachments can be found on AboutWSCA.org site for your consideration and review VZW Nationwide for Business Calling Plans Unlimited National Mobile to Mobile and Night & Weekend Minutes No Domestic Roaming or Long Distance Charges Unlimited Text Messages for Talk & Text Plans Talk Talk & Text Per-Minute Friends & Monthly Anytime Rate After Family Voice Minutes Monthly Access Fee with a 23% WSCA Discount Allowance (Up to 10 numbers) 450 $39.99 $30.79$59.99 $46.19Included w/ Share* 900 $59.99$46.19$79.99 $61.59 $0.25 Unlimited $69.99 $53.89 $89.99$69.29 Included* Share Option $5$3.85 additional monthly access per line Unlimited Push-to-Talk $2.00 100 Messages Included (Text, Picture and Video) Data Sent or Received $1.99/ MB or per data package** :Current coverage details can be found at www.verizonwireless.com. See attached Calling Plan and Feature Details for important information Notes about calling plans, features and options. *Friends & Family eligibility varies on selected calling plan. ** 3G Smartphones and 3G Data Multimedia Phones require a data package . VZW Nationwide Small Business Share Plans Unlimited National Mobile to Mobile and Night & Weekend Minutes No Domestic Roaming or Long Distance Charges Unlimited Text Messages for Talk & Text Plans Friends & TalkTalk & Text Shared Monthly Per-Minute Maximum # Family Anytime Rate After (Up to 10 of Lines Monthly Access Fee with a 23% WSCA Discount Allowance Voice Minutes numbers) 700 $69.99 $56.19$99.99 $79.29 5 $0.45 Not Included 1400 $89.99$71.59$119.99 $94.69 5 $0.40 2000 $99.99 $79.29$129.99$102.39 5 $0.35 3000 $149.99 $117.79$179.99 $140.89 5 $0.25 4000 $199.99 $156.29$230.99 $181.54 8 $0.25 6000 $274.99$214.04 $305.99 $239.29 10 $0.25 Included* 7500 $424.99$329.54$455.99 $354.79 15 $0.25 10000 $544.99$421.94$575.99 $447.19 20 $0.25 15000 $804.99 $622.14$835.99 $647.39 30 $0.25 20000 $1084.99$837.74 $1115.99$862.99 40 $0.25 30000 $1609.99 $1241.99 $1640.99$1267.24 50 $0.25 Add a Line** $9.99 $9.99 or $15.99 Unlimited Push-to-Talk $2.00 100 Messages Included (Text, Picture and Video) Data Sent or Received $1.99/ MB or per data package*** Notes: Current coverage details can be found at www.verizonwireless.com. See attached Calling Plan and Feature Details for important information about calling plans, features and options.Only primary lines are eligible for monthly access fee discounts. Monthly Access Fees are for two lines of service. If the maximum number of lines associated with the Shared Monthly Anytime Minutes tier is exceeded, Customer will automatically be migrated to the lowest Shared Monthly Anytime Minutes tier that supports their number of lines. Mobile Web 2.0 pages may include Verizon Wireless and third party advertising. *Friends & Family eligibility varies on selected calling plan. **All additional lines on a Talk & Text Plan with a Shared Monthly Anytime Minute allowance for 3,000 minutes or less are $9.99 each, for 4,000 minutes or more adding a line is $15.99 each. *** 3G Smartphones and 3G Data Multimedia Phones require a data package. 2 Verizon Wireless offers this pricing utilizing the terms and conditions of the Western States Contracting Alliance (WSCA) Master Service Contract #1907, Addenda and Attachments can be found on AboutWSCA.org site for your consideration and review WSCA Local Flat Rate Calling Plan The WSCA Local Flat Rate Calling Plan is NOT eligible for monthly access fee discounts For Corporate Liable Government WSCA Subscribers Only Monthly Access Fee $8.99 Anytime Minutes 0 Per Minute Rate $0.10 Domestic Long Distance $0.20 per minute Roaming $0.69 Data Sent or Received $1.99 / MB or per data package* 1000 Night & Weekend Minutes OR$5.00 additional monthly access fee per line 1000 Nationwide Mobile to Mobile Current coverage details can be found at www.verizonwireless.com. See attached Calling Plan and Feature Details for important information Notes: about calling plans, features and options.3G Smartphones and 3G Multimedia Phones require a data package. * Nationwide Flat Rate Calling Plans The Nationwide Flat Rate Calling Plans are NOT eligible for monthly access fee discounts and promotions No Domestic Roaming or Long Distance Charges Monthly Anytime Voice Minutes Corporate Subscriber Monthly Access Fee 0$11.99 Per Minute Rate $0.25 Data Sent or Received $1.99/ MB or per data package * Notes: Current coverage details can be found at www.verizonwireless.com. See attached Calling Plan and Feature Details for important information about calling plans, features and options. 3G Smartphones and 3G Multimedia Phones require a data package. * Nationwide Non-Share Push to Talk Calling Plan The Push to Talk Unlimited calling plan is NOT eligible for monthly access fee discounts For Corporate Liable Government WSCA Subscribers Only Monthly Access Fee $19.99 Home Airtime Minutes* 0 One to One & Group Talk Unlimited Data Sent or Received $1.99/ MB or per data package ** Current coverage details can be found at www.verizonwireless.com. See attached Calling Plan and Feature Details for important information Notes: about calling plans, features and options. Push to Talk terms and conditions apply. *Subscribers to the Push to Talk Unlimited Calling Plan cannot place or receive regular cellular wireless calls other than to 611 and 911. (These calls may be placed anywhere in the Nationwide Rate and Coverage Area). If the voice block feature is removed, subscribers will be charged $0.25 per minute for non-Push to Talk voice calls.3G Smartphones and 3G ** Multimedia Phones require a data package . WSCA Share Push to Talk Calling Plan The WSCA Push to Talk Only Calling Plan is NOT eligible for monthly access fee discounts For Corporate Liable Government WSCA Subscribers Only Per-Minute Rate Monthly Access Fee$18.99* After Allowance Home Airtime Minutes 0 One to One & Group Talk Unlimited Night & Weekend Minutes Unlimited Nationwide Mobile to Mobile Unlimited $0.25 Long Distance and Roaming Included 100 Messages Included (Text, Picture and Video) Data Sent or Recieved $1.99/MB or per data package** Current coverage details can be found at www.verizonwireless.com. See attached Calling Plan and Feature Details for important information Notes: about calling plans, features and options. Push to Talk terms and conditions apply. *The $18.99 Push to Talk Plan can only be 50% of an accounts total share lines. **3G Smartphones and 3G Data Multimedia Phones require a data package 3 Verizon Wireless offers this pricing utilizing the terms and conditions of the Western States Contracting Alliance (WSCA) Master Service Contract #1907, Addenda and Attachments can be found on AboutWSCA.org site for your consideration and review WSCA 3G/4G Nationwide Email for Government Calling Plans Unlimited National Mobile to Mobile and Night & Weekend Minutes No Domestic Roaming or Long Distance Charges Unlimited Data Allowance for Email & Domestic Messaging Monthly Access Fee Monthly Access Fee Per-Minute Friends & Monthly Anytime Non-Shared Minutes Shared Minutes Rate After Family Voice Minutes Allowance (Up to 10 numbers) Monthly Access Fee with a 23% WSCA Discount 400 $61.53$47.38$64.09$49.35 $0.25 Included* 600 $78.19 $60.21$80.76$62.19 1000 $93.58 $72.06$96.14 $74.03 National Access Roaming $0.002 per kilobyte Tethering $10 additional monthly access per line Unlimited Push-to-Talk $2.00 Add-a-line $35.99** Current coverage details can be found at www.verizonwireless.com. See attached Calling Plan and Feature Details for important information Notes: about calling plans, features and options. *Friends & Family eligibility varies on selected calling plan. **The $35.99 Add-a-Line plan can only be 50% of an accounts total share lines. WSCA Smartphone Calling Plans for Government Subscribers No Additional Discounts Apply Includes Wireless Sync or BlackBerry Solution compatible with Microsoft Outlook, Lotus Notes, POP3, and IMAP email accounts. . Discounted Monthly Access Fee $35.99 Domestic MB Allowance Unlimited Home Airtime/Min. Rate $0.12 Nationwide Mobile to Mobile Unlimited Night & Weekend Minutes Unlimited Domestic Text, Picture and Video Messages Unlimited Domestic Long Distance Included 1 Overage Rate Per KB n/a National-Access Roaming $0.002 per Kilobyte Subject to the NationalAccess/BroadbandAccess terms and conditions; additional terms and conditions apply to Unlimited, Megabyte (MB), Notes: Smartphone and BlackBerry Plans. BroadbandAccess is available only in specific markets; please see www.verizonwireless.com for current availability. NationalAccess is available in the National Enhanced Services rate and coverage area; see map for details. Roaming, toll, and long † distance charges may apply when making and receiving calls outside of the NationalAccess home airtime rate and coverage areaand in CDMA countries, see International Roaming terms and conditions. Per minute roaming applies to Voice calls and Quick 2 Net. Domestic long distance is † included when placing calls in the America’s Choice home airtime rate and coverage area. Long distance charges will apply when making or ††† receiving calls outside the United States. Machine to Machine Plans Monthly Access Fee with a 23% WSCA Discount on plans $34.99 or higher Data Roaming per KB Monthly Access Data Allowance Overage Rate per MB Share Option* (Canada) $5.001MB $7.005MB $3.00 per MB Tier 1: Lines on 1MB through 50MB plans $0.002 may share data at no charge. $10.0025MB $15.0050MB $25.00250MB Tier 2: Lines on 250MB through 5GB plans $0.03 per MB $0.002 may share data at $10.00/line monthly fee. $50.00$38.50 5GB Machine to Machine coverage included the Verizon Wireless 4G, 3G and 3G Extended networks. Current data coverage details can be found at Note: www.verizonwireless.com.*Customer mustmaintain a minimum of 5 lines on the Machine to Machine plans in order to share data. Sharing among M2M lines is available only among lines active on plans in the same sharing tier. Each sharing Line’s unused KBs will pass to other sharing Lines that have exceeded their data allowance, during the same monthly bill cycle. Unused KBs will be distributed proportionally as a ratio of the KBs needed by each applicable M2M Line to the total KBs needed by all sharing M2M Lines. Some accounts may require special handling, which may take 1 to 2 bill cycles, before sharing is available. Plan changes may not take effect until the billing cycle following the change request. 4 Verizon Wireless offers this pricing utilizing the terms and conditions of the Western States Contracting Alliance (WSCA) Master Service Contract #1907, Addenda and Attachments can be found on AboutWSCA.org site for your consideration and review VZW Data Package Requirements The Data Packages are eligible for monthly access fee discounts and promotions, when available* Data for Feature Phones and Smartphones Monthly Access Per Line when Optional Business Email Feature Data AllowanceRate After Allowance added to an eligible voice plan Compatible with server based email solutions N/A -0- $1.99 per MBN/A $10.00 per each additional 75 MB of $10.0075 MB N/A usage $10.00 per each additional GB of $30.00 $23.10*2 GB** $15.00 usage Notes:Current coverage details can be found at www.verizonwireless.com. See attached Calling Plan and Feature Details for important information about calling plans, features and options. NationalAccess Roaming will be charged at $0.002 per KB (Canada) and $0.005 per KB (Mexico). *The $30.00/2GB data package is eligible for monthly access fee discounts when combined with select Business calling plans.**Smartphone Subscribers require a data package with a minimum allowance of 2GB. Personal Email Feature is included with all data packaes contained herein. g Mobile Broadband Data Plans Mobile Broadband Pricing for Tablets, Netbooks, 4G LTE Modems, 3G & 4G LTE Dedicated Mobile Hotspots Monthly Access Fee$30.00*$39.99 † Monthly Allowance 2GB Unlimited Per GB Rate After Allowance $10.00 per each additional GB of usage NationalAccess Roaming $0.002 per KB(Canada)/ $0.005 per KB (Mexico) Per Minute Rate$0.25 per minute †† Domestic Long Distance Included Notes: Current coverage details can be found at www.verizonwireless.com. See attached Calling Plan and Feature Details for important information about calling plans, features and options. 4G and 3G Mobile Broadband coverage details can be found at www.verizonwireless.com. 4G service requires 4G equipment and 4G coverage. *The $30.00/2GB plan is not eligible for monthly access fee discounts. The $30.00 2GB plan is not † available with 4G LTE modems (USB and embedded Notebooks, and is not available with 3G and 4G LTE Dedicated Mobile Hotspots. Per Minute †† Rate applies to voice calls, IS-95 and other non-NationalAccess data usage in the United States. WSCA Nationwide Global Email for Government Calling Plans Unlimited National Mobile to Mobile and Night & Weekend Minutes No Domestic Roaming or Long Distance Charges Unlimited Data Allowance for Global Email & Domestic Messaging Monthly Access Fee Monthly Access Fee Per-Minute Friends & Monthly Anytime Non-Shared Minutes Shared Minutes Rate After Family Minutes Allowance (Up to 10 numbers) No Additional Discounts Apply 400$64.79$66.66 600$76.99$78.87 Included* $0.25 1000$88.26$90.14 National Access Roaming $0.002 per Kilobyte Unlimited Push to Talk $2.00 : Current coverage details can be found at www.verizonwireless.com. The Unlimited Data allowance applies in the United States, Canada, Notes Mexico, and the rest of the world where coverage is available. See attached Calling Plan and Feature Details for important information about calling plans, features and options. These plans are not eligible for discounts on month to month activations. *Friends & Family eligibility varies on selected calling plan. 5 Verizon Wireless offers this pricing utilizing the terms and conditions of the Western States Contracting Alliance (WSCA) Master Service Contract #1907, Addenda and Attachments can be found on AboutWSCA.org site for your consideration and review Global Data Optional Features Monthly Access Fee with a 23% WSCA Discount Rate After Allowance Monthly Access Fee Allowance (Global Data Plan Rate per KB (non-Global Data Plan Countries) Countries) $25.00 per each $25.00 $19.25 100MBadditional 100 MB $0.02 per KB ($20.48/MB) used Pay Per Use (for subscribers not using the Global Data Feature) Rate per MB Rate per MB (Rest of the Monthly Access Fee Allowance Rate per MB (Mexico) (Canada) World) N/A N/A $2.05/MB $5.12MB $20.48/MB :Current coverage details and list of Global Data Countries can be found at www.verizonwireless.com/global. See Calling Plan Optional Features Notes section for important information about calling plans, features and options. Applies to all global-capable phones and internet devices. Customer must subscribe to a domestic Mobile Hotspot plan to use the service globally. The majority of your monthly usage must be in the United States. All data usage, including tethering and hotspot, deducts from the same data allowance. Global Voice * Canada $0.69/min Mexico$0.99/min Caribbean and Europe As low as $1.29/min Standard Rates for Other Countries As low as $1.29/min Global Value Plan Rates As low as $0.99/min Notes: Current coverage details and list of Other Available Countries can be found at www.verizonwireless.com/global. See attached Calling Plan and Feature Details for important information about calling plans, features and options. *Applies to all global-capable devices. Must be added to a domestic 3G Mobile Broadband calling plan with domestic 3G Mobile Broadband Connect/Mobile Hotspot. Global Messaging * Global Text Messaging $0.20 per recipient per message sent and $0.20 per message received, or according to your Canada Domestic Messaging Plan Other Countries $0.50 per recipient per message sent and $0.05 per message received Global Picture and Video Messaging $0.25 per recipient per message sent or received, or according to your Domestic Messaging Canada, Mexico and Puerto Rico Plan, plus global data roaming charges. $0.50 per recipient to send, $0.25 per message to receive plus global data roaming charges. Other Countries Visit verizonwireless.com/internationalmms for supported countries. Notes: Current coverage details, and list of Other Available Countries can be found at www.verizonwireless.com/global. See attached Calling Plan and Feature Details for important information about calling plans, features and options. *Applies to all global-capable devices. Must be added to a domestic 3G Mobile Broadband calling plan with domestic 3G Mobile Broadband Connect/Mobile Hotspot. Pay Per Use Data Roaming Pay Per Use Data Roaming* Monthly Data Allowance N/A Monthly Access Fee N/A Rate After Allowance (Canada) $0.002/KB ($2.05/MB) Rate After Allowance (Mexico, $0.005/KB ($5.12MB) Rate After Allowance (Other Available $0.02/KB ($20.48/MB) Countries) Notes: Current coverage details and list of Other Available Countries can be found at www.verizonwireless.com/global. See attached Calling Plan and Feature Details for important information about calling plans, features and options. *4G devices require Pay Per Use subscription to roam outside of the U.S. and Canada. International Eligibility is required to roam in many countries. 6 Verizon Wireless offers this pricing utilizing the terms and conditions of the Western States Contracting Alliance (WSCA) Master Service Contract #1907, Addenda and Attachments can be found on AboutWSCA.org site for your consideration and review Verizon Wireless Plan and Feature Details Plans and Associated Charges: Billing, shipping and end-user address must However, if either allowance is unlimited, the unlimited allowance will always be within an area where Verizon Wireless is licensed and provides service. apply first. Charges for calls will be based on the cell sites used, which may be outside the Nationwide for Business Share Option: The Share Option is available to calling plan coverage area even when the subscriber is physically within the businesses with a minimum of five (5) Nationwide for Business lines on the same coverage area. Time of the call is based on the telephone switching office that account with the share option. The Monthly Anytime Minutes of all lines on an carries the call, which may be different from the time of day shown on account will be aggregated, and then allocated first to the line with the highest subscriber’s phone. Unused monthly minutes and/or Megabytes are lost. On anytime minute usage, and then to the line with the next highest usage. outgoing calls, charges start when subscriber presses SENDor the call connects Push to Talk: Push to Talk calls may only be made with other Verizon Wireless to a network, and on incoming calls, when the call connects to a network (which Push to Talk subscribers, and only from the National Enhanced Services Rate may be before it rings). A call may end several seconds after subscriber presses and Coverage Areas. The Push to Talk feature can be added to plans with a ENDor the call disconnects. Calls made on the Verizon Wireless network are monthly access fee of $34.99 or higher. only billed if they connect (which includes calls answered by machines). Billing For optimal Push to Talk performance, all callers on a Push to Talk session must for airtime and related charges may sometimes be delayed. Calls to "911" and have a device that supports EV-DO Rev. A and receives EV-DO service. A Push certain other emergency services are toll-free and airtime-free. Airtime may be to Talk call is terminated by pressing END or will automatically time out after ten charged when dialing toll-free numbers. (10) seconds of inactivity. While you are on a Push to Talk call, voice calls will go Anytime Minutes: Anytime Minutes apply when making or receiving calls from a directly to Voice Mail. When you are on a voice call, you can’t receive a Push to calling plan’s rate and coverage area. Coverage information is available at Talk call. You cannot prevent others who have your wireless phone number from www.verizonwireless.com. Airtime is rounded up to the next full minute. entering you into their Push to Talk contact list. Only one person can speak at a Allowance minutes/Megabytes are not transferable except as may be available time during Push to Talk calls. When using your phone keypad to make a Push on plans with sharing. In order to gain access to coverage in newly expanding to Talk call, you must enter the ten-digit phone number of the called party. markets, subscribers must periodically dial *228 to update roaming information Presence information may not be available for all Push to Talk contacts. The from voice or Smartphone devices; from the VZAccess Manager, go into accuracy of presence information may be affected by the network registration “Options” and click “Activation,” while in the National Enhanced Services Rate status of a Push to Talk contact. Your Push to Talk service cannot be used for and Coverage Area every three months. This may alter the rate and coverage any applications that tether your phone to computers or other devices for any area. Automatic roaming may not be available in all areas and rates may vary. purpose. Push to Talk-capable phone and plan/feature required. Push to Talk Roaming charges may be delayed to a later bill. subscribers cannot use Push to Talk or other data products and services (i.e. Long Distance: Unlimited domestic long distance is included when calling from Picture Messaging, Mobile Web, Get It Now, Mobile Broadband Connect, etc) the plan’s rate and coverage area, unless otherwise specified in the plan. while roaming on other carriers' networks at this time. Unlimited Messaging: Unlimited Messaging is included with the Talk & Text International Eligibility: International Eligibility requires a minimum payment Plans and is available in the National Enhanced Services rate and coverage area in history and credit approval; a contract term and security deposit may also be the United States. Messaging applies when sending and receiving (i) text, picture required. Failure to maintain these requirements may result in suspension of and video messages to and from Verizon Wireless and Non-Verizon Wireless International Eligibility without notice. You can remove International Eligibility at customers in the United States, (ii) Text, picture, and video messages sent via any time by calling Customer Service. You are responsible for any unauthorized email, (iii) Instant messages, and (iv) Text messages with customers of wireless use of your SIM Card and will safeguard security codes. Upon termination of carriers in Canada, Mexico, Puerto Rico, and the U.S. Virgin Islands. Messaging is service, destroy your SIM Card. See verizonwireless.com/global for details. subject to Text, Picture, and Video Messaging Terms and conditions. Premium International Long Distance: You need International Eligibility to make messages are not included. Friends & Family for Business: Calls directed to and international calls to most countries, but you can make calls to some North received from an account’s listed Friends & Family numbers shall not use American destinations without it. Additional surcharges may apply when calling Monthly Anytime Voice Minutes. For Nationwide for Business plans with 900 certain countries; see verizonwireless.com/global for details. minutes or more or 450 minute plan with the share option can add up to ten (10) Verizon Wireless International Long Distance Value Plan: International Friends & Family numbers. Only calls from Nationwide Coverage Area to Eligibility required to call most countries. Value Plan feature is not available on all designated domestic landline or wireless numbers (excluding Directory Assistance, Plans. Rates are subject to change without notice. Standard International Long 900 numbers, or customer’s own wireless or Voicemail access numbers) may be Distance rates apply in addition to airtime charges per your Plan on calls made added; all qualifying lines on an account share the same Friends & Family from the Verizon Wireless network. Rates and service availability may vary when numbers, up to account’s eligibility limits; My Verizon, My Business Account or your phone’s banner displays “Extended Network.” Value Plan rates apply only Verizon Enterprise Center is required to set up and manage Friends & Family on calls to Value Plan Countries made from your Plan’s Rate and Coverage numbers. Area. If a subscriber’s Plan’s Rate and Coverage Area includes calls to any Mobile to Mobile Calling: Mobile to Mobile Calling minutes apply when making Value Plan country, those calls will be billed per the Plan. Except when roaming calls directly to or receiving calls directly from another Verizon Wireless on another carrier’s network, in which case that carrier's rates, taxes and subscriber while in the Nationwide Rate and Coverage area. Mobile to Mobile surcharges apply. For Value Plan subscribers, calls made from the Verizon calls must originate and terminate while both Verizon Wireless subscribers are Wireless network to countries not included in the Value Plan will be billed at within the Mobile to Mobile Calling area. Mobile to Mobile Calling is not available standard International Long Distance rates. Additional surcharges may apply for (i) with fixed wireless devices with usage substantially from a single cell site, (ii) when calling certain destinations, see www.verizonwireless.com/international details. for data usage including Push to Talk calls, Picture or Video Messaging (iii) if Call International Roaming: Some services, such as premium text messaging, Forwarding or No Answer/Busy Transfer features are activated, (iv) for calls to directory assistance, entertainment lines and third-party services, may be Verizon Wireless customers using any of the global services, (v) for calls to available, and charges for these services will be billed (along with applicable toll check Voice Mail, (vi) in those areas of Louisiana and Mississippi where the charges) in addition to roaming rates. Message-waiting-indicator service is not users roaming indicator flashes, (vii) in Canada and Mexico and (viii) to users available where Text Messaging is not available. When using Global Phone, or whose current wireless exchange restricts the delivery of Caller ID And (viiii) for Global Data services, or if you subscribe to a Nationwide Plus Canada or incoming calls if Caller ID is not present or Caller ID Block is initiated. Mobile to Nationwide Plus Mexico Plan, and you’re roaming near country borders, calls Mobile Calling minutes will be applied before Anytime Minutes. may be carried by a cell site located in a neighboring country and billed at that Night and Weekend Minutes: Apply to calls made in a calling plan’s rate and country’s rates. Verizon Wireless will terminate your service for good cause if coverage area only during the following hours: 12:00 am Saturday through 11:59 less than half of your voice or data usage over three consecutive billing cycles is pm Sunday and 9:01 pm to 5:59 am Monday through Friday. If both Night and on the Verizon Wireless National Enhanced Services Rate and Coverage Area. Weekend and Mobile to Mobile Calling minute allowances apply to a given call, See verizonwireless.com/global for rates and destinations, which are subject to Mobile to Mobile Calling minutes will apply before Night and Weekend minutes. 7 Verizon Wireless offers this pricing utilizing the terms and conditions of the Western States Contracting Alliance (WSCA) Master Service Contract #1907, Addenda and Attachments can be found on AboutWSCA.org site for your consideration and review Verizon Wireless Plan and Feature Details change without notice. International Eligibility required for GSM roaming, and for data customers aren’t negatively affected by the inordinate data consumption of CDMA roaming in many destination. Rates, terms and conditions apply only just a few users. when roaming on participating GSM and CDMA networks in published Data transfer amounts will vary based on application. If you download an audio destinations. Availability of service, calling features, and Text messaging varies or video file, the file may be downloaded in sections or in its entirety; data by country and network and may be restricted without notice. You must add charges will apply to the portion downloaded, regardless of whether you listen to International Eligibility to your account to roam in many destinations. Visit or watch all of it. You may access and monitor your own data usage during a verizonwireless.com/naroaming. By using Equipment outside the United States, particular billing period, including during the Return Period, by accessing subscriber is solely responsible for complying with all applicable foreign laws, My Verizon online or by contacting Customer Service. rules and regulations (“Foreign Laws”), including Foreign Laws regarding use of wireless phones while driving and use of wireless camera phones. Verizon Data Services: Permitted Uses: You can use your Data Services for accessing Wireless is not liable for any damages that may result from subscriber’s failure to the Internet and for such uses as: (i) Internet browsing; (ii) email; (iii) intranet comply with Foreign Laws. access (including accessing corporate intranets, email and individual productivity Roaming in CDMA countries outside of the US: CDMA Roaming rates are applications made available by your company); (iv) uploading, downloading and available at www.verizonwireless.com. Roaming in CDMA countries is only streaming of audio, video and games; and (v) Voice over Internet Protocol available in “CDMA” mode where service is available. Where Text messaging is (VoIP). available, Customer will be charged $0.50 for each message sent and $0.05 for Data Services: Prohibited Uses. You may not use our Data Services for each message received, and applies when roaming in most foreign countries. illegal purposes or purposes that infringe upon others' intellectual property Text messaging rates are subject to change. An update to Equipment software is rights, or in a manner that interferes with other users' service, that violates required to roam in S. Korea. trade and economic sanctions and prohibitions as promulgated by the Roaming in GSM countries: CDMA/GSM Global Phone, activated in the United Departments of Commerce, Treasury or any other U.S. government agency, States with compatible subscriber Identity Module (SIM) card required. Rates, that interferes with network's ability to fairly allocate capacity among terms and conditions apply only when roaming on participating GSM networks in users, or that otherwise degrades service quality for other users. Examples published Global Phone countries. Service may be available in additional of prohibited usage include: (i) server devices or host computer countries, but airtime rates, availability of calling features, and ability to receive applications that are broadcast to multiple servers or recipients such that incoming calls (including return calls from emergency services personnel) may they could enable “bots” or similar routines (as set forth in more detail (ii) for coverage and airtime rates. be restricted. See www.verizonwireless.combelow) or otherwise denigrate network capacity or functionality; (ii) “auto- Service in certain countries may be blocked without prior notice. Where Text responders,”“cancel-bots,” or similar automated or manual routines that messaging is available, Customer will be charged $0.50 for each message sent generate amounts of net traffic that could disrupt net user groups or e-mail and $0.05 for each message received. Text messaging rates are subject to use by others; (iii) generating “spam” or unsolicited commercial or bulk e- change. Text messages may be sent only to MTNs of (i) Verizon Wireless mail (or activities that facilitate the dissemination of such e-mail); (iv) any customers, and (ii) customers of foreign wireless carriers that participate in activity that adversely affects the ability of other users or systems to use international text messaging. Check www.vtext.com for the most current list of either Verizon Wireless’ services or the Internet-based resources of participating foreign carriers. others, including the generation of dissemination of viruses, malware, or Data Services: Verizon Wireless charges you for all data and content sent or “denial of service” attacks; (v) accessing or attempting to access without received using our network (including any network overhead and/or Internet authority, the information, accounts or devices of others, or to penetrate, Protocol overhead associated with content sent or received), as well as or attempt to penetrate Verizon Wireless’ or another entity’s network or resolution of Internet Protocol addresses from domain names. Sending or systems; or (vi) running software or other devices that maintain receiving data using a virtual private network (VPN) involves additional VPN continuous active Internet connections when a computer’s connection overhead for which you will be charged. Please note that certain applications or would otherwise be idle or “any keep alive” functions, unless they adhere widgets periodically send and receive data in the background, without any action to Verizon Wireless” requirements for such usage, which may be changed by the user, and you will be billed for such data use. Applications may from time to time. automatically re-initiate data sessions without you pressing or clicking the SEND We further reserve the right to take measures to protect our network and other or connect button. Data sessions automatically terminate after 24 hours. A data users from harm, compromised capacity or degradation in performance. These session is inactive when no data is being transferred. Data sessions may seem measures may impact your service, and we reserve the right to deny, modify or inactive while data is actively being transferred, or may seem active when the terminate service, with or without notice, to anyone we believe is using Data data is actually cached and data is not being transferred. If you have a Data Only Services in a manner that adversely impacts our network. We may monitor your plan and use voice service, domestic voice calls will be billed at $0.25/minute. compliance, or other subscribers’ compliance, with these terms and We are implementing optimization and transcoding technologies in our network conditions, but we will not monitor the content of your communications to transmit data files in a more efficient manner to allow available network except as otherwise expressly permitted or required by law. [See capacity to benefit the greatest number of users. These techniques include verizonwireless.com/privacy] caching less data, using less capacity, and sizing the video more appropriately Data Roaming: In the Canadian Broadband and Canadian Enhanced Services for the device. The optimization process is agnostic to the content itself and to Rate and Coverage Areas, usage will be charged at a rate of $0.002/KB or the website that provides it. While we invest much effort to avoid changing text, $2.05/MB. In the Mexican Enhanced Services Rate and Coverage Area, usage image, and video files in the compression process, and while any change to the will be charged at a rate of $0.005/KB or $5.12/MB. . In other available countries, file is likely to be indiscernible, the optimization process may minimally impact usage will be billed at a rate of $0.02/KB or $20.48/MB. International Eligibility is the appearance of the file as displayed on your device. For a further, more needed to roam in many destinations. Current coverage details, and list of Other detailed explanation of these techniques, please visit Available Countries can be found at www.verizonwireless.com/global verizonwireless.com/vzwoptimizationwww.verizonwireless.com/global.Global Data Optional Features: Global PC Card required for international use. Verizon Wireless strives to provide customers the best experience when using Global PC Cards will not work in the United States or Canada and Global Data our network, a shared resource among tens of millions of customers. Optional Features subscribers will need a NationalAccess or Mobile Broadband To help achieve this, if you use an extraordinary amount of data and fall within PC card for domestic use. The domestic and Global PC Cards cannot be used at the top 5% of Verizon Wireless data users we may reduce your data throughput the same time. Prior to leaving the United States, subscribers must install Global speeds periodically for the remainder of your then current and immediately Data Optional Features VZAccess Manager and run the OTA wizard. Global SM following billing cycle to ensure high quality network performance for other users Data Optional Features subscribers must activate and update their Preferred at locations and times of peak demand. Our proactive management of the Roaming lists while in the National Enhanced Services Rate and Coverage Area Verizon Wireless network is designed to ensure that the remaining 95% of every three months. Verizon Wireless reserves the right to terminate the service 8 Verizon Wireless offers this pricing utilizing the terms and conditions of the Western States Contracting Alliance (WSCA) Master Service Contract #1907, Addenda and Attachments can be found on AboutWSCA.org site for your consideration and review Verizon Wireless Plan and Feature Details of any subscriber whose total usage is less than half on the Verizon Wireless for any unauthorized use of subscriber’s SIM Cards and subscriber must National Enhanced Services Rate and Coverage Area over three consecutive safeguard security codes. Placing your GlobalEmail SIM in any other non billing cycles. . BlackBerry or Smartphone device could result in additional charges or Global Email SIM Cards: SIM Cards are available for use with your Global PC termination of service. Upon termination of service, subscriber must destroy SIM Card, Global Smartphone, or Global Phone. Verizon Wireless is not responsible Card. M2M Data Plan Terms and Conditions A data session is inactive when no data is being transferred, and may seem inactive while data is actively being transferred to a device, or seem active when actually cached and not transferring data. Customer must maintain virus protection when accessing the service and is responsible for all data sent and received including “overhead” (data that is in addition to user-transmitted data, including control, operational and routing instructions, error-checking characters as well as retransmissions of user-data messages that are received in error) whether or not such data is actually received. Verizon Wireless will not be liable for problems receiving Service that result from Customer’s device. Megabyte (MB) Data Plans: M2M data usage is rounded to next full kilobyte at end of each billing cycle. Any unused portion of the megabyte allowance is lost. Equipment will not indicate kilobyte usage. NationalAccess Roaming Feature: Not for use with Mobile Office Kits. Dynamic IP addresses will be assigned when roaming. Usage rounded up to next full kilobyte. For information on where NationalAccess Roaming is available, see www.verizonwireless.com. Roaming in CDMA countries outside of the US: Roaming in CDMA countries is $0.69 per minute plus the servicing carrier's long distance charges, toll charges, surcharges and taxes, which are billed on a pass-through basis. Roaming rates in Canada and Mexico may vary. Roaming in CDMA countries is only available in “CDMA” mode where service is available. An update to Equipment software is required to roam in S. Korea. DataRoaming: In the Canadian Broadband and Canadian Enhanced Services Rate and Coverage Areas, usage will be charged at a rate of $0.002/KB or $2.05/MB. In the Mexican Enhanced Services Rate and Coverage Area, usage will be charged at a rate of $0.005/KB or $5.12/MB. For more information on roaming in Canada and Mexico, visit verizonwireless.com/naroaming. In the Bermuda, China, Dominican Republic, Guam, India, Israel, Saipan and South Korea Enhanced Services Rate and Coverage Areas, usage will be billed at a rate of $0.02/KB or $20.48/MB. I-Dial is needed to roam in many destinations. Only the Canadian Broadband Rate and Coverage Area supports EV-DO. Regulatory Surcharges and Fees Verizon Wireless’ pricing does not include federal, state, local or foreign fees, assessments or other charges (collectively “fees”), which must be billed based on the jurisdiction in which the subscriber’s cellular number is set up and located. Fees vary by state and local areas and are subject to change without notice. Verizon Wireless cannot provide a comprehensive list of all charges and regulatory fees required and assessed when using a wireless device because they vary greatly from one jurisdiction to another. In addition to taxes, surcharges and fees that we are required to collect, we will also collect charges to recover or help defray costs of taxes and governmental surcharges and fees imposed on us, and costs associated with governmental regulations and mandates on our business. These charges include, among others, a Regulatory Charge and a Federal Universal Service Charge, and are described below in more detail. These charges are Verizon Wireless charges, not taxes, and are subject to change. Because these charges are not taxes, your tax exemptions, if any, will not apply to these charges. Federal Universal Service Charge Wireless carriers are assessed by the federal government to fund the delivery of universally-affordable telecommunications and information services under the Federal Universal Service Fund (FUSF) program. The Federal Universal Service Charge (FUSC) is a percentage of the customer’s applicable monthly wireless service charges based upon an assessment rate that changes quarterly. The rate for the quarter beginning – April 1, 2012 is 3.96% of the following items: Cellular Access for voice calling plans (only on first 79% of this item) Verizon Wireless Toll Roaming Charges Activation Charges Re-connect fees Landline Connect Fee TXT Messaging monthly service TXT Messaging usage Airtime usage for voice calls Mobile to Mobile feature Nights and Weekends feature Toll free feature The FUSC on other separately billed interstate and international long distance charges is 17.4%. The quarterly percentage rate described above for the FUSC is applied in our billing system. 9 Verizon Wireless offers this pricing utilizing the terms and conditions of the Western States Contracting Alliance (WSCA) Master Service Contract #1907, Addenda and Attachments can be found on AboutWSCA.org site for your consideration and review Verizon Wireless also imposes state universal service charges. These charges vary by jurisdiction and are subject to change depending on changes in the state universal service impositions on Verizon Wireless. Regulatory Charge The FCC assesses wireless carriers the costs of enforcement, policy and rulemaking. The Regulatory Fee recovers Verizon Wireless’ share of these costs, as well as some of the costs of implementing regulatory mandates, such as number portability. The Regulatory Charge is a flat charge of $0.16 per Mobile Telephone Number (MTN) per month (excluding BroadbandAccess and NationalAccess Plans) and is $0.02 per mobile number per month for BroadbandAccess and NationalAccess Plans, but is subject to change over time. Regulatory fees impacting the wireless industry are constantly evolving and are subject to change without notice. For more information you can visit the FCC’s website at www.fcc.gov. The FUSC and Regulatory Charge are included in the “Verizon Wireless Surcharges” section of the bill. 10 Verizon Wireless offers this pricing utilizing the terms and conditions of the Western States Contracting Alliance (WSCA) Master Service Contract #1907, Addenda and Attachments can be found on AboutWSCA.org site for your consideration and review