HomeMy WebLinkAbout2002 03 25 Regular B Updating the Information Services Master Plan
COMMISSION AGENDA
ITEM B
CONSENT
INFORMA TIONAL
PUBLIC HEARING
REGULAR X
03-11-02
Meeting
MGR.~DEP~
Authorization
REQUEST:
The Information Services Department wishes to receive direction
from the City Commission on updating the Information Services
Master Plan.
PURPOSE:
The purpose of this item is to not only update the Commission on the
status of1.S. projects, but also to receive direction relative to updating
the Information Services Master Plan.
CONSIDERATIONS:
The Information Services Department (LS.) has accomplished many
goals in the past six years, overcoming many hurdles along the way.
These accomplishments are outlined in the attached spreadsheet.
For the first few years 1. S. has concentrated on internal issues;
mainly the implementation of infrastructure necessary for a good,
solid network, as well as setting standards and procedures with regard
to technology. 1. S. is currently on schedule with all projects as per
the original 5-year master plan,
However, the time has come to update the five-year plan. Emphasis
now needs to shift to external issues such as ways we can better serve
the public.
U:\Docs\Agenda Items\FY 2002\March 2002\032502 Regular B IS Update 5 year plan.doc
FUNDING:
RECOMMENDATION:
It is recommended that the Commission:
./ review the attached spreadsheet
./ offer general and/or specific input for updating our master plan
./ offer input on prioritization of currently li.sted projects
./ authorize staff to identify a competent consultant to work with
staff in developing a sound five year plan which will focus on
external interfaces with the public and return a proposal to the
Commission for review within ninety days.
IMPLEMENTATION SCHEDULE: N/A
ATTACHMENTS: Projects spreadsheet
COMMISSION ACTION:
U:\Docs\Agenda Items\FV 2002\March 2002\032502 Regular B IS Update 5 year plan.doc
Information Services
Projects List for Master Plan
Overview of Accomplishments (1996-2001)
Created basic network infrastructure (City-wide)
Installed structured cabling systems within buildings
Upgraded hardware (PCs & servers)
Installed fiber between Fire, Public Works, and Police buildings
Connected Fire, Public Works, and Police to City Hall network (data) via fiber
Created Standards & Procedures:
hardware & software purchases
reviewed & set software licensing standards
Developed the Network:
Created separate networks at each department that were in separate domain structures but would talk to each other
Integrated separate networks into one NT domain structure
Special Projects:
Replaced outdated police software with OSSI CAD and Records Management software package
Y2K - anticpated,prepared, upgraded for Y2K. All went without a problem
Installation of Commission Chambers audio visual system
Replaced Financial & Utility Billing Software with Munis software
Implemented new Land-Based land management software called KIVA
Basic Internet Web Site
Other Improvements:
internet access for employees
internet filtering and reporting system (WebSense)
internal and external (internet) email on an Exchange Server
email filtering system (Mail Essentials)
email archiving (Message Journal)
network communications equipment (Cisco Routers & Firewall, 3COM Switches)
LT. Help Desk Function (Track-It!) for requesting help from I.S.
Centralized Telephone System connecting City Hall, Police Department, Public Works, and Fire
Internal Web Site (Intranet) for employee use
Connected Parks & Recreation to City Hall via ISDN line for data (temporarily until fiber is installed)
Yet to be completed in FY 2002
Telephone System update for 2 switches (Police Department & City Hall)
Installation of Fiber Optic Cabling to Parks for Data & Telephone
Installation of new telephone system at Parks to be integrated with City Phone System
Installation of new fiber to connect Fire Station 26 & Utility (Northern Way) for telephone & data connectivity to City
Next 5 Year Plan (2003-2008)
Have entire network up to Windows 2000 Native mode (workstations & servers)
Upgrade Police Server (hardware) and database (software)
Implement mobile laptops for officers for mobile reporting, mobile CAD, FCIC/NCIC checks
Revamp City's web site (change style, content, make it more dynamic)
Kiosk for City Hall lobby
Document Management System (I would like to assist the City Clerk in her attemp at this project)
Implement centralized backup system
Field Inspections via PDA connected into KIVA system
E-Commerce: On-line UB payments and account information
E-Commerce: On-line Building Permits and Inspections
E-Commerce: On-line Occupational Licenses
E-Commerce: On-line access to Parks & Recreation registrations
Other: To be identified
3/19/02
032502 Regular B 5 Year Plan ATTACHMENT.xls