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HomeMy WebLinkAbout2007 05 29 Regular 607 Cell Phone Policy COMMISSION AGENDA ITEM 607 Informational Consent Public Hearing Regular X May 29.2007 Regular Meeting JQ{ d\1 Mgr. / ~Pt. Authorization REQUEST: Information Services requests Commission review and consider for approval the City's new Cell Phone Policy; if approved, authorize supplemental appropriation in the amount of $4,091 for equipment stipend; and authorize City Manager to make any future revisions as necessary to the policy. PURPOSE: To have Commission consider the City's new Cell Phone Policy and if approved, authorize supplemental appropriation to cover equipment stipend; and to gain authorization for City Manager to make any future revisions as necessary to the policy. CONSIDERATIONS: . The City currently has no Cellular Telephone Policy in place. The City currently issues cellular devices to those employees when the duties and responsibilities of the employee deem it necessary to be accessible at all times, and where the employee having a cellular telephone would help to facilitate efficient communication with the employee. The City currently has 62 City-issued telephones. They include devices with the following servIces: o Cellular service only o Nextel Direct Connect (radio) only o Cellular service with Nextel Direct Connect (radio) I:\Admin _ Docs\Agenda Items\FY 2007\2007-05 (May)\05-29-07 _ COMM_Regular _607_ Cell_Phone _ Policy.doc CITY OF WINTER SPRINGS CITY COMMISSION REGULAR MEETING - MAY 29, 2007 REGULAR AGENDA ITEM "607" PAGE 2 OF4 o Cellular service with dataJemail o Cellular service with dataJemail/Nextel Direct Connect (radio) Cell Phone Invoice Management The Information Services Department manages the City's cellular telephones/devices. and reviews their corresponding invoices. The individual City departments are also required to review/audit the invoices each month to ensure proper use as well as monitor for any personal use and to ensure proper and prompt payment to the City for any personal use. This is a very lengthy and time consuming process when done properly. Options After extensive discussion amongst staff, it was determined to be in the best interest of the City to offer the following three options: 1. Option 1 Stipend (City-preferred option) A stipend is a fixed sum of money paid to an employee each month to help supplement or defray the employee's expense for maintaining a personal cellular telephone approved for use related to official City business. Stipends paid to employees are taxable to the employee pursuant to IRS regulations. Stipends do not constitute an increase to base pay and will not be . included in the calculation of percentage increases to base pay due to annual raises, job upgrades, etc. The tiered stipend rates are as follows: City Minutes ReQuired Stipend Amount 500 minutes required $40.00 1000 minutes required $50.00 (City Mgr. approval required) Blackberry Service $40.00 (City Mgr. approval required) Messaging Services $ 5.00 (Public Safety) In' addition to the monthly stipend above, qualified employees may receive a one-time equipment stipend not to exceed $75 toward the purchase of (1) cellular telephone or not to exceed $125 toward the purchase of one (1) Blackberry. 2. Option 2 City-issued cellular telephones - very limited basis 3. Option 3 Reimbursement for business use of personal cellular telephone - for those who occasionally use their personal cellular . telephone for City business. (for those employees who do not qualify for option 1 or 2) Why the Stipend Option? Much interest and discussion has been generated, especially from Police and Fire, with regard to the stipend option. Some of the reasons for this are: CITY OF WINTER SPRINGS CITY COMMISSION REGULAR MEETING - MAY 29, 2007 REGULAR AGENDA ITEM "607" PAGE 3 OF 4 o Reduction in the number of phones/devices an employee must carry. o Reduction in the administrative overhead of monthly invoice review and administration. When the invoice is received by the City, it is reviewed by the Projects Clerk for any abnormalities; forwarded to the Information Services Director for review; copied by the Projects Clerk for distribution to the departments; distributed to the departments for their review; the departments receive their respective parts of the invoice for review and are required to review for any personal calls. This includes review by supervisors and department heads for appropriate use. The invoices are then signed by the department directors and returned to Finance with any money owed for personal calls. The Projects Clerk is responsible for making sure that all departments return their respective signed copies of the invoice. As . you can see, this is an accountability issue and is very time consuming. It should be noted that the stipend option will also eliminate the issue of personal call accountability/reimbursement as the City currently mayor may not be getting accurately and fully reimbursed for personal phone calls being made on City-issued cell phones. There is no way for the City to fully gauge this or identify all personal calls on the bill. o IRS Regulations - A fringe benefit is an employment benefit (such as a . uniform, vehicle or a cell phone) provided by an employer that has a monetary value but does not affect basic wage rates. The Internal Revenue Service (IRS) rules and guidelines dictate that any fringe benefit is taxable and must be included in the recipient's pay unless a specific exclusion applies. The IRS considers cellular telephones to be "listed property". While business use of "listed property" is excluded from the wages of the employee, personal use of these devices is taxable and is to be included in the wages ofthe employee. The IRS requires that adequate records be kept, according to IRS Regulation 1.274-~T(c), including written documentary evidence (account book, diary, log, expense report, billing statement, etc) sufficient to establish each element of business use. To the extent that the IRS substantiation rules are satisfied, the exclusion for a working condition fringe benefit protects the employee from taxable income. If . substantiation requirements are not met. all use of the device is taxable and are to be included in the wages of the employee. o Public Records - All cellular telephone bills received by the City are subject to Chapter 119, Florida Statutes, related to Public Records. Public records become less of an issue for the City since the City no longer receives or maintains monthly cellular telephone bills; the only CITY OF WINTER SPRINGS CITY COMMISSION REGULAR MEETING - MAY 29, 2007 REGULAR AGENDA ITEM "607" PAGE 4 OF 4 exception to this is if/when the City requests a copy of the employee's cellular telephone bill for verification of service and plan minutes for substantiation of the stipend received each month. Costs: Current monthly charges: approximately $3,065 per month Stipend plan: approximately $3,222 per month Note: The stipend plan is an increase of approximately $157 per month or $1,884 per year; however, the benefits of the stipend plan far out-weight the additional cost to the City as outlined above. One- Time Costs for Equipment Stipend: $4091 FUNDING: $243 $161 $242 $3,445 $4,091 Funds will be placed in the appropriate departmental telephone line codes. Supplemental appropriation for stipends in the amount of$4,091 from the following funds as follows: Enterprise Water Sewer (WS) Enterprise Storm Water (SW) Enterprise Development Services (OS) General Fund Monthly costs can be covered by current telephone budget. RECOMMENDATIONS: Recommend that Commission consider new Cellular Telephone Policy and approve policy if it deems appropriate; and approve supplemental appropriation in the amount of$4,091 to cover equipment stipend. Also authorize City Manager to make any further revisions to this Cellular Telephone Policy. ATTACHMENTS: City of Winter Springs Cellular Telephone Policy COMMISSION ACTION: e4 01 'kJ~ g~ CELLULAR TELEPHONE POLICY The purpose of this Cellular Telephone Policy ("Policy") is to discourage the proliferation of City cellular phones while maximizing the efficiency of all City departments. Certain City operations require the use of cellular telephones and Blackberries to facilitate communications between the City's office staff, field personnel, and the general public. When the duties and responsibilities of a City employee deem it necessary for said employee to be accessible at all times, and where the employee having a cellular telephone would help to facilitate efficient communication with the employee, two (2) primary options are available in order to ensure that a cellular telephone is avmlable. Further, a third, limited option is available where on a case-by- case basis, the City may reimburse employees for the use of the employee's personal cellular telephone when used for official City business. Option 1: Stipend Toward Use of Personal Cellular Telephone (City-Preferred Option) Under this option, City employees shall receive a fixed stipend for the use of their personal cellular telephone when such use is approved for the performance of official City business. A stipend is a fixed sum of money paid to an employee each month to help supplement or defray the employee's expense for maintaining a personal cellular telephone approved for use related to official City business. Stipends paid to employees are taxable to the employee pursuant to IRS regulations. Stipends do not constitute an increase to base pay, and will not be included in the calculation of percentage increases to base pay due to annual raises, job upgrades, etc. Further, cellular telephone stipends shall not constitute an employee benefit. This Policy expressly sets forth by job title those City employees qualifying for a cellular telephone stipend and such qualification is directly related to the City employee's job duties. The City employee is generally not required to retain or provide to the City records of City- related calls made on personal cellular telephones in order for the employee to receive the stipend; however, the City may request, from time to time, that employees provide cellular telephone records and/or bills to the City so that the City may verify the need for and the amount of the stipend as set forth herein. If such records and/or bills are required for submission to the City, the same shall be subject to Chapter 119, Florida Statutes, related to Public Records. This option requires that the City employee purchase and adequately maintain a personal cellular telephone and cellular telephone service. The employee may purchase and maintain cellular telephone service with any cellular provider. Such service shall include sufficient plan minutes for both personal and City-related calls. The employee's supervisors and managers shall routinely assess whether such employee is maintaining active and sufficient cellular telephone service. Employees shall be solely responsible for payment of their personal cellular telephone bills and the City shall not be liable to any employee for unpaid cellular telephone bills, taxes or late fees associated with same. If receiving the stipend under this option, the employee's cellular 1 telephone number will be published and made available as needed to perform his or her official duties. Employees receiving a cellular telephone stipend shall immediately notify the City's Information Services Department ("ISO") upon termination of employee's personal cellular telephone service. Any charges or fees related to termination of the employee's cellular telephone service shall be borne solely by the employee. Employees shall be responsible for reimbursing the City for the total amount of any stipend paid to employee following termination of employee's personal cellular telephone service. Stipends shall be provided to qualified employees based upon the number of minutes required for said employee's day-to-day job duties ("City minutes"), as determined by the employee's department director. .A three-month past-history of usage may be used in making this determination. City Manager approval shall be required prior to issuing any stipend for 1,000 or more City minutes or Blackberry usage to anyone (1) employee. The stipend will be reported as income to the employee, which will-result in the employee being taxed on the amount of the stipend. The tiered stipend rates are as follows: City Minutes Reauired: Stioend Amount 500 City Minutes Requi.red: $ 40.00 1000 City Minutes Required: $ 50.00 (City Manager approval required) Blackberry Service: $ 40.00 (City Manager approval required) Messaging Services: $ 5.00 (Public Safety) In addition to the monthly stipend above, qualified employees may receive a one-time equipment stipend not to exceed $75.00 toward the purchase of one (1) cellular telephone or not to exceed $125.00 toward the purchase of one (1) Blackberry. Such stipend toward the purchase of equipment shall not include any amount due to said employee through any available rebate offer associated with the purchase of the equipment. Qualified employees seeking said stipend shall provide valid proof of purchase to the ISD. Employees may request their stipend be adjusted and in making such request shall demonstrate the need for the adjustment. Such adjustment shall be at the sole discretion of the City Manager or the City Manager's designee. Upon termination of employment with the City, employees shall no longer receive a cellular telephone stipend. 2 ^..- ",'~.",.,...,..",".~."-,"_..,'-'<--"--.'-"'- . .~ Option 2: City-Issued Cellular Telephone This Policy expressly sets forth by job title those City employees qualified to receive a City- issued cellular telephone. City-issued cellular telephones shall be property of the City and shall be part of the City's cellular telephone service plan. City-issued cellular telephones are intended to be used by the employee to whom they are assigned; however, in some instances, cellular telephones are issued not to an individual employee, but rather to a department or division to be used as a shared resource. Use of City-issued cellular telephones shall be limited to necessary calls when the use of a landline is not reasonably available and/or when the urgency of the matter requires the use of a cellular telephone. City-issued cellular telephones shall be used for official City business only. Personal use of City-issued cellular telC?phones is strictly prohibited, except in cases of bonafide emergencies. Any personal use of a City-issued cellular telephone shall be closely scrutinized and evaluated by the employee's department director and the City Manager, who shall determine whether said personal use constitutes abuse of a City-issued cellular telephone. Abuse of an employee's City- issued cellular telephone, including, but not limited to, excessive or inappropriate use for personal reasons or improper handling or care of the City-issued cellular telephone, may dictate disciplinary action according to the City's personnel manual. Employees are required to reimburse the City for personal calls made or received on City-issued cellular telephones using the calculation method set forth below. Employees shall reimburse the City within one (1) week of receiving notification of such required reimbursement. Any reimbursement due to the City shall include any applicable charges associated with the personal telephone calls including, but not limited to, long distance, roaming or directory assistance charges, taxes or any other additional cost assessed to the City directly related to the employee's personal use of the City-issued cellular telephone. Calculation method: All personal calls shall be highlighted or marked on the City's cellular telephone bill. The amount due to the City is determined by using the ratio of the total cost of the employee's personal calls over the total statement amount. The employee is responsible for reimbursing the City for the percentage constituting the employee's personal use. (Example: For a 500 minute plan which costs $50.00 per month (including taxes), where 200 minutes are used for personal calls -- 200 minutes is 40% of the 500 minute plan [200/500 = 0.40] -- the employee is charged 40% of the $50.00 statement - employee owes the City $20.00). Employees assigned a City-issued cellular telephone are responsible for the safekeeping, maintenance and proper use of the cellular telephone and are required to take appropriate precautions to prevent loss, theft, damage, and unauthorized access to said cellular telephones. Employees shall be financially responsible for any loss, theft, or damage to a City-issued cellular telephone, unless the theft or loss was caused by circumstances beyond the control of the employee during the performance of his or her assigned duties. Financial responsibility may include repair and/or replacement of the City-issued cellular telephone. Loss, theft, or damage of a City-issued cellular telephone shall be immediately reported to the employee's supervisor and 3 ~. '.''''~''''-..''''.'.iCC",,,,.."..:'' .->"...,_:""""";~'.,, the ISO Help Desk via email at helpdesk@winterspringsfl.org. The email should include the employee's name, department, and the cellular telephone number. If lost or stolen, the ISO on- call person will contact the telephone carrier/service provider so that service to the cellular telephone may be immediately suspended or deactivated in an effort to avoid abuse of the service. In the case of loss or theft, the user must obtain a police report and the police report must be submitted to the ISO within forty-eight (48) hours of the incident. City-issued cellular telephones shall be used in a responsible and safe manner. Use of any cellular telephone while operating a motor vehicle is strongly discouraged. Employees should avoid cellular-to-cellular communications on City-issued cellular telephones unless operationally necessary to avoid the City having to pay twice for the same call. Records related to City-issued cellular telephones are generally open to inspection and copying pursuant to Florida's public records law as set forth in Chapter 119, Florida Statutes. Upon termination of an employee assigned a City-issued cellular telephone, said employee's department manager shall be responsible for: · Retrieving from the employee the cellular telephone and all related accessories including, but not limited to, car charger, wall charger, and/or belt clip; · Inspecting the cellular telephone for any damage and to ensure that it is in proper working order; · Ensuring that the final cellular telephone bill is reviewed for any personal use for which the City would be due reimbursement by the employee pursuant to this Policy; In the event an employee fails to return a City-issued cellular telephone upon termination of employment with the City for whatever reason, the City may withhold funds from the employee's final paycheck to the extent permitted by law in an amount appropriate to cover the cost of the cellular telephone. Department directors shall submit a written request to the City Manager seeking a City-issued cellular telephone for use by one of his or her department employees. Such request shall: · Demonstrate the need for the City-issued cellular telephone and show that it is more than. just a convenience item; why a cellular telephone is essential to the mission of the employee/department; must demonstrate the consequence of not having the cellular telephone. · Demonstrate operational efficiency that would result in issuance of a cellular telephone. · Demonstrate that it is the lower cost choice of communication for the employee. · List the type of telephone being requested. · List the number. of estimated minutes to be used per month, necessary to perform job duties. · List employee name and position. · List department number (example 1340, 1510, 2110, etc.) to which the telephone should be charged. 4 Note that it shall be the responsibility of the Department Director to ensure that sufficient funds are budgeted for the purchase and monthly operational costs associated with such equipment prior to its purchase. Following the City Manager's receipt and review of the request for a City-issued cellular telephone, the City Manager will then forward the request to the Information Services Department indicating the City Manager's approval or denial. Ifapproved by the City Manager, the ISD shall process therequest. The ISD shall be responsible for recording the ESN number, model number, serial number and telephone number of the City-issued cellular telephone into the telephone master database. The ISD shall verify that the telephone number has been activated, and notify the requesting department to pick up the telephone from the ISD. If accessories are required for the use of a City-issued cellular telephone, the following procedure shall apply to ordering such accessories: With purchase order: o Call preferred vendor, obtain pricing, create purchase order, and take purchase order with you to the store to pick up your accessory. Without purchase order: (normally used when a part or accessory is needed quickly) o Email to helpdesk@winterspringsfl.org from the department director required, justifying request. o Request must include specific cellular telephone number to which this should be charged as well as indicate whether the item is to be picked up from the local dealer/preferred vendor or shipped to the City of Winter Springs. The local dealer/preferred vendor will charge that specific telephone number on the City's account for this item. o Once approved, the ISD will contact the vendor and will either have the accessory shipped or will make arrangements for the person requesting the accessory to pick up the accessory at the local dealer. Please contact the ISD for current preferred vendor information related to obtaining accessories or service on a City-issued cellular telephone. Employees issued a City-issued cellular telephone shall be responsible for any and all calls made to or from the cellular telephone while in his/her possession. Employees shall be responsible for reimbursing the City for the total cost of any calls unrelated to official City business as set forth herein, even if such calls do not exceed the City's rate plan. Each department will receive a copy of the monthly cellular telephone bill for review by the department director, who shall determine whether any unauthorized use of the City-issued cellular telephone has occurred and whether any employee reimbursement to the City is required related to such unauthorized use. All City-issued cellular telephones are covered under the City's cellular maintenance plan. If a City-issued telephone is in need of service, the employee may take it to the "Approved Service Center" to be tested and repaired, if necessary. If there is a fee, it will be charged to the City's 5 ;';;'~'~'';'''',_-;.;_~;:-'7:::_-:::::'.c:--::--:---'-:-:-:--::::--'~-::---:-'------:-~ cellular telephone service account under that specific telephone number. Check with the ISD for the current Approved Service Center. Option 3: Reimbursement for Use of Personal Cellular Telephone This option is available on a very limited basis and should be used on a case-by-case basis when one of the other options set forth in this Policy is not practical and/or permitted. Under this option, the City may reimburse legitimate and necessary cellular telephone calls made by an employee in furtherance of official City business for those employees who do not receive a stipend and do not have a City-issued cellular telephone. In seeking reimbursement under this option, the employee shall: 1. Submit a copy of his or her cellular telephone billing statement, which shall have marked or highlighted the calls for which the employee is seeking reimbursement; 2. Obtain and submit written approval of the employee's supervisor and department director for reimbursement; 3. Be reimbursed only for the actual cost of the call(s). The employee's department director shall forward the employee's request and all supporting documentation to Finance Accounts Payable. Transitioning Users For employees desiring to receive a stipend and who currently have a City-issued cellular telephone they wish to keep, that telephone will be issued to the employee according to the following schedule: Cellular Telephone Purchased Within 1 ear Within.2 ears The telephone number assigned to the cellular telephone may be transferred to the employee with the purchase of a personal service term agreement from the employee's choice of service provider. The City may be asked to work with the employee's cellular provider to release the number and the employee can then ask their provider to port the number for them. This transfer will be the employee's responsibility. 6 "'-"^'~"""""'>~';-"'~-""'-'~ - Who qualifies for a stipend or a city-issued cellular telephone? DepartmentIPosition Stipend? City-Issued Telephone? Y/N Y/N Yes Yes Yes Yes Yes Yes Yes No No No No No No No No No Yes Yes 7 DepartmentIPosition Stipend ? YIN Yes No No No No No Yes Yes Yes Yes Yes Police Chie Code Enforcement S ecialist PO Oa Shift PO Ni t Shift Police Ca tain Police Lieutenant Police Officer III Co Policy adopted by the City Commission on: City-Issued Telephone? YIN No Yes (radio onl ) Yes (radio onl ) Yes (radio onl ) Yes (radio onl ) Yes (radio onl ) No No No No No 8 e4 oIt 'kJ~g~ CELLULAR TELEPHONE.POLICY I hereby certify that I have read the City of Winter Springs Cellular Telephone Policy ("Policy"). I fully understand the Policy and by signing this form, agree to abide by its terms and conditions regarding cellular telephone use and reimbursement for same. I further understand that any violation or abuse of this Policy is subject to disciplinary action, up to and including termination as deemed appropriate by the City Manager or the City Manager's designee. In the event I violate the terms of this Policy, I understand that certain privileges or reimbursement related to cellular telephone use maybe suspended or revoked and I may face legal consequences. Further, in consideration of my employment with the City, I agree to indemnify and hold harmless the City and its officers and employees from any damages or liability resulting from my personal cellular telephone use. Employee's Full Name (Please print) Employee's Signature Date 9