HomeMy WebLinkAbout2010 01 25 Other Document Distributed During Regular 608 Date: January 25, 2010
This document was distributed to the City
Commission at the January 25, 2010 City
Commission Regular Meeting during Regular
Agenda Item "608 ".
012510_COM M_Regular_608
Meter- Reading Options
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1
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Option #1 Option #2
Option #3
p p
Issue Process Improvement -
13 Annual Bills Same Monthly Read Date
Tighten Billing Cycle
Yes — meter - reading same date each month;
Yes — handhelds loaded to more
Yes m r -r
Uniformity es — ete eading approximately ever 28 t o 31 day th 5 t uniformly distribute the skip weeks;
every 28 days (meters would not be read on the 29 30 th or 31
Meter-reading every 2 to 32 days
- g Y Y
since those dates don't fall in every month)
13 annual bills 12 annual bills 12 annual bills
Billing Cycle would not offer customers the Consistent with the standard monthly Consistent with the standard
monthly basis to which they are
accustomed paradigm monthly paradigm
Costs would increase Costs would increase
For printing & postage of 13 bill in order to accommodate the need to work
Cost holidays /weekends No cost increase
and 4 additional weeks of meter
reading (ex. the 12 of the month sometimes
falls on a holiday or weekend)
Base charges would require Base charges would remain stable;
Other downward adjustment to alleviate Current business model would have to be customer familiarity intact; current
annual increase; customer redeveloped (internal and external) business model constant
confusion likely
Red - Disadvantage Green — Advantage